Kaz Post delivery tracking

Kazpost tracking numbers

1.1 What is the Kazpost tracking number?

Kazpost tracking numbers are assigned to every parcel and registered mail item handled by Kazakhstan’s national postal service. They allow customers to follow their shipments across the country and internationally.

A Kazpost tracking number offers visibility into shipment acceptance, sorting processes, outbound flights, customs clearance, and final delivery. It’s essential for eCommerce orders, official correspondence, and international trade. This number not only provides logistical updates but also helps in resolving disputes, locating lost packages, and ensuring customer satisfaction in cross-border deliveries.

1.2 Where to find Kazpost tracking numbers

If your Kazpost tracking number hasn’t arrived yet:

  • Check your email inbox for a shipping confirmation message (including spam/junk folders).
  • Log in to your marketplace or online store account and review order history or tracking section.
  • Allow some time after purchase, as numbers may only be generated once the parcel enters the system.
  • If still missing, contact the seller or Kazpost customer support directly.

1.3 Kazpost tracking number formats

Kazpost track numbers have a standardized format of 13 characters, following the international standard:

AA123456789BB

  • AA — shipment type (e.g., LM, EX, RR, CP).
  • 123456789 — nine-digit unique parcel identifier.
  • BB — country code (CN for China, KZ for Kazakhstan).

Examples: LM613329750CN (China origin) or EX101355440KZ (Kazakhstan origin). Prefixes like LM indicate small registered packages, EX marks express shipments, while RR/CP may designate registered letters or parcels.

2. Kazpost tracking statuses

2.1 Common Kazpost statuses and their meanings

StatusDescriptionAction Required
AcceptanceShipment accepted by the postal serviceNone
Shipment Accepted for DispatchShipment prepared and accepted for sendingNone
Origin Post Preparing ShipmentThe originating post office is preparing the shipmentNone
Processed Through FacilityThe package was processed at a postal facilityNone
Arrived at the Sorting CenterThe package arrived at a sorting centerNone
Dispatched from the Sorting CenterThe package was dispatched from the sorting centerNone
Departed International Exchange OfficeThe package departed the international exchange officeNone
Arrived at the International Exchange OfficeThe package arrived at the international exchange officeNone
Exported and SealedThe package was exported and sealedNone
Submitted to Export CustomsThe package was submitted to export customsNone
Export Customs InspectionThe package is undergoing export customs inspectionNone
Export Clearance CompletedExport customs clearance completedNone
Export Customs ReleasedThe package was released by the export customsNone
Departed Processing CenterThe package departed the processing centerNone
Departed Overseas Transit OfficeThe package departed the overseas transit officeNone
Handed Over to CarrierThe package was handed over to the carrier or courier serviceNone
Arrived at Overseas Pickup PointThe package arrived at the overseas pickup pointNone
Inbound Into CustomsThe package is undergoing customs clearance in the destination countryNone
Processed Through the Destination Postal FacilityThe package was processed at the destination postal facilityNone
Arrived at Destination Processing CenterThe package arrived at the destination processing centerNone
Arrived at DestinationThe package arrived in the destination countryNone
Arrived at the Delivery OfficeThe package arrived at the local delivery officeNone
Awaiting Recipient at Pickup PointThe package is waiting for the recipient at the pickup pointPick up the package
The driver has arrived at the delivery locationThe courier has arrived at the delivery locationReceive the package
The driver is on the route for deliveryThe courier is en route to deliver the packageAwait delivery
DeliveredThe package was delivered to the recipientConfirm receipt


3. Comparison of Kazpost mailing services

ServicePricing StructureDelivery SpeedsAdditional FeaturesMaximum Weight
Send parcels online (EMS)From $15 to $50, depending on weight & destination3–7 business daysOnline tracking, faster international deliveryUp to 30 kg
Door-to-door delivery (re-shipment)From $20 to $60 depending on distance & weight5–10 business daysDelivery directly to the recipient’s address, reshipment option availableUp to 30 kg
Sending an order letter by courierFrom $10 to $30 depending on distance2–5 business daysCourier delivery for letters and documentsUp to 2 kg
Financial servicesPricing varies by service typeDepends on serviceMoney transfers, bill payments, and payment acceptance


4. Contact information for Kazpost

4.1 Kazpost customer service channels

Kazpost provides customer support primarily through their phone number +7 727 259 06 05, where customers can call during business hours to get information about package tracking, tariffs, services, and to resolve delivery issues.

Additionally, their official website at https://post.kz offers round-the-clock access to online parcel tracking, detailed information about services and pricing, locations of postal offices, and the ability to submit inquiries or complaints via an online form. These channels ensure comprehensive assistance for all customer needs related to Kazpost’s postal services.