How can I track my package with a tracking number?

To track your package by the tracking number, simply paste or manually enter the tracking number into the input field on the Packy website and click the "Find package" button. The system will then begin tracking the package's journey, and you will be able to see the latest updates on its movement.

How to track order with an order number?

To track an order by the order number, go to the online store's account, find the "My Orders" section, select the order you want to track, and find the tracking number there. If the store or marketplace does not provide a tracking number for the order, you will need to contact the store's customer support.

How do you track international packages and deliveries?

We use a carrier auto-detection algorithm to track international parcels and deliveries. It allows us to find shipment data throughout its entire journey with multiple carriers (if applicable) and provide our users with the most accurate and detailed information about their package's movement.

JCH delivery tracking

J

JCH
www.jch-exp.com
Support
13372551758

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Rating

4.3

For online stores

Branded package tracking

Give customers a branded tracking page for JCH shipments, with clear, normalized delivery statuses throughout the journey.

Start with API

For platforms and logistics companies

Automated shipment tracking

Track JCH and 1,384 other carriers through one shipment tracking API, with automatic detection, explicit carrier selection, and webhook updates.

Explore the Tracking API

For developers

JCH parcel tracking API

Add JCH tracking with Packy’s REST API, clear documentation, code examples, and webhooks. Start testing free with no credit card.

View API documentation

JCH tracking numbers

What is the JCH tracking number?

JCH's tracking number acts as a digital reference to follow your package throughout its entire shipping process. Once a parcel is shipped using JCH, the tracking number enables you to check the status of your shipment at various stages. Whether it’s in transit, cleared customs, or out for delivery, you can rely on the tracking number for transparent updates on your package's journey.

Where to find JCH tracking numbers

Tracking numbers for JCH shipments are generally included in the order confirmation email or a separate shipment notification that you receive once the package is dispatched. If the email doesn't contain the tracking number, you can check your order history on the JCH website by logging into your customer account.

If the tracking information is still missing, JCH’s customer service team can assist you. They can provide the tracking number directly if you contact them through the support channels listed on their website.

JCH tracking number formats

JCH shipping tracking number usually consists of a prefix that indicates the type or category of delivery, followed by a unique set of numbers. JCHSG0000000152907:

JCH - This is the prefix that indicates JCH shipping service. It can be an abbreviation or a code that identifies the type of company or shipping line.
SG - This code can indicate the place or destination of delivery (for example, Singapore, which is often found in international deliveries).
0000000152907 - This is a unique identification number for the parcel. It can be used to accurately track each specific delivery unit. The numbers in the middle of the number are usually a sequence that allows you to identify the shipment among many others.

JCH tracking statuses

Common JCH tracking statuses and their meanings

Status	Description	Action Required
Electronic notification of order creation received	The order has been created and the system has been notified.	No action is required.
Goods picked up abroad	The package has been collected from the sender in the origin country.	No action is required.
Released from export customs	The goods have cleared export customs in the origin country.	No action is required.
Departed from China transit centre	The package has left the transit centre in China.	No action is required.
Departed from the international airport	The package has left the international airport in the origin country.	No action is required.
Flight landed	The package has arrived at the destination airport.	No action is required.
Released from import customs	The package has cleared import customs in the destination country.	No action is required.
Accepted at a regional postal facility	The package has been accepted at a regional postal facility.	No action is required.
Arrived at a regional postal facility	The package has arrived at a regional postal facility in the destination country.	No action is required.
Arrived at post office	The package has arrived at a local post office.	No action is required.
Out for delivery	The package is out for delivery to the recipient.	Wait for delivery or track further if needed.
Delivered, in the mailbox	The package has been delivered and placed in the mailbox.	No action is required.
Delivery to local courier	The package has been transferred to a local courier for delivery.	No action is required.

Comparison of JCH mailing services

Service	Pricing Structure	Delivery Speeds	Additional Features	Maximum Weight
International Express	$30 - $70 (for small packages)	Typically 5-7 days	Fast delivery for urgent shipments	Varies by destination
International Line	$15 - $40 (for small packages)	7-15 days	Reliable, cost-effective international shipping	Varies by destination
FBA first leg	$20 - $50 (for small packages)	3-5 days (depending on the location)	Tailored for shipments to Amazon fulfilment centres	Varies by destination

Contact information for JCH

JCH customer service channels

JCH Logistics offers customer service through two primary channels. The first is phone support, where customers can contact the company directly at +86 133 7255 1758 for inquiries, tracking issues, or other logistical concerns.

The second channel is their website, available at http://www.jch-exp.com/. On the website, customers can find comprehensive information about services, track shipments, access a portal for customer support, and find detailed FAQs. These two channels serve as the primary ways to reach out to JCH Logistics for both pre-shipment inquiries and post-shipment tracking or customer service issues.

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