How can I track my package with a tracking number?

To track your package by the tracking number, simply paste or manually enter the tracking number into the input field on the Packy website and click the "Find package" button. The system will then begin tracking the package's journey, and you will be able to see the latest updates on its movement.

How to track order with an order number?

To track an order by the order number, go to the online store's account, find the "My Orders" section, select the order you want to track, and find the tracking number there. If the store or marketplace does not provide a tracking number for the order, you will need to contact the store's customer support.

How do you track international packages and deliveries?

We use a carrier auto-detection algorithm to track international parcels and deliveries. It allows us to find shipment data throughout its entire journey with multiple carriers (if applicable) and provide our users with the most accurate and detailed information about their package's movement.

Bpost delivery tracking

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Bpost Tracking Numbers

What is a Bpost Tracking Number?

A bpost tracking number is the parcel or postal barcode used by Belgium’s national postal operator to track domestic and international items through the network. It allows customers to follow parcel intake, processing, customs activity for inbound items, collection-point movement, and final delivery status on the official Track & Trace platform.

Where to Find Bpost Tracking Numbers

Customers usually find the bpost barcode on the consignment ticket, the mailing receipt, the shipping label, a notice of absence, or the confirmation email or communication from the sender. The official bpost Track & Trace pages explicitly list those locations as the places where recipients and shippers can retrieve the correct barcode.

Bpost Tracking Number Formats

bpost’s tracking tool accepts barcodes that are 10 to 30 characters long, as shown on the official Track & Trace site. These can be domestic parcel barcodes, postal barcodes, or international item references. The company also notes that if the barcode starts with the letter U, it is only used for customs presentation and cannot be tracked like a normal shipment. Customers therefore need the full operative barcode, including any letters, exactly as printed on the receipt or label.

Bpost Tracking Statuses

Common Bpost Tracking Statuses and Their Meanings

Original Status	Description	Action Required
Shipment information received	bpost has the shipment data and expects the parcel to enter the network.	Wait for the first operational scan.
Accepted	The parcel has been accepted into the bpost network.	No action needed.
In transit	The parcel is moving through sorting or transport stages.	No action needed.
Available at pickup point	The shipment is waiting at a pickup point or post office.	Collect the item within the hold period.
Out for delivery	The parcel is on the final route for delivery.	Make sure someone is available or follow delivery preferences.
Delivered	The shipment has been delivered.	No action needed unless the event appears wrong.

Comparison of Bpost Mailing Services

Service	Pricing Structure	Delivery Speed	Features
Parcels Belgium	Zone and size based	Domestic next-day or standard timing	Domestic parcel service and pickup-point options
Parcels International	Weight and destination based	Varies by country and service	Cross-border parcel delivery and tracking
Registered Mail	Postal tariff based	Standard postal timing	Trackable and signed mail product

Contact Information for Bpost

Bpost Customer Service Channels

Phone: 02 278 51 27
Email: Use bpost chat and online contact forms; no public general email was surfaced on the official contact page used here.
Website: official tracking page
Social Media: LinkedIn

When you track a Bpost shipment, it helps to read the event history as a sequence rather than as isolated labels. A newly created label can stay quiet until the parcel is physically accepted, while a parcel already in motion can pause between hubs, exchange offices, or handoff partners without being lost. That distinction is especially important for cross-border shipments and postal items that move through more than one operator before delivery.

Customers should also compare the visible status with the shipping method that was actually purchased. Faster premium services usually show more detailed milestone scans, while economy routes may only display a handful of key events such as acceptance, export, import, and delivery. If the parcel is handed to a destination-side partner, the original tracking number often remains valid, but the next update may appear only after the receiving operator finishes importing the data into its own system.

If a shipment is marked as delivered but cannot be found, start with the delivery basics: check reception desks, parcel lockers, building mail rooms, neighbors, and any safe-place instructions attached to the order. If the event history shows a customs or exception message for several business days with no change, that is the point where contacting the carrier or seller becomes useful. Support teams generally work faster when the customer provides the tracking number, the ship date, the recipient name, and the destination postcode in the first request.

Tracking-number formatting errors are also a common source of confusion. If the number includes letters at the beginning or a country suffix at the end, keep them. Do not shorten long parcel IDs or remove separators unless the carrier specifically instructs you to do so. Copying the reference directly from the original shipping email or receipt is still the most reliable way to avoid a false 'tracking not found' result.

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