How can I track my package with a tracking number?

To track your package by the tracking number, simply paste or manually enter the tracking number into the input field on the Packy website and click the "Find package" button. The system will then begin tracking the package's journey, and you will be able to see the latest updates on its movement.

How to track order with an order number?

To track an order by the order number, go to the online store's account, find the "My Orders" section, select the order you want to track, and find the tracking number there. If the store or marketplace does not provide a tracking number for the order, you will need to contact the store's customer support.

How do you track international packages and deliveries?

We use a carrier auto-detection algorithm to track international parcels and deliveries. It allows us to find shipment data throughout its entire journey with multiple carriers (if applicable) and provide our users with the most accurate and detailed information about their package's movement.

AutoLight Express delivery tracking

A

AutoLight Express
http://autolight.by
Support
+375 (17) 336-79-00

[email protected]
Rating

4.3

AutoLight Express tracking numbers

1.1 What is the AutoLight Express tracking number?

AutoLight Express tracking number is your primary tool for monitoring a package shipped through AutoLight Express Logistics. It serves as a digital fingerprint that uniquely identifies your shipment throughout the entire delivery process.

From the moment your parcel is picked up until it reaches its final destination, this number provides real-time updates at every logistical checkpoint, such as sorting centers, customs clearance, transit hubs, and delivery attempts. With AutoLight Express tracking number, customers can anticipate delivery dates, verify package location, and stay informed in case of delays or redirections. It’s essential for transparency and peace of mind during international and domestic shipping.

1.2 Where to find AutoLight Express tracking numbers

If you haven’t received your AutoLight Express tracking number yet:

The first place to check is your email inbox. Most sellers send the tracking information shortly after the package is shipped, so look for a shipping confirmation email from the store or AutoLight Express itself. Don’t forget to check your spam, junk, or promotions folders, as sometimes emails can be filtered incorrectly.

If you bought your item from an online marketplace or a store with a personal account system, log in and navigate to your order history or shipment details — the tracking number should be displayed there once the order is processed.

If, after these steps, you still cannot find your AutoLight Express tracking number, it’s best to contact the seller or AutoLight Express customer service directly. Provide them with your order details, and they should be able to give you the tracking code or update you on your shipment status.

1.3 AutoLight Express tracking number formats

The AutoLight Express tracking number typically consists of 13 characters, combining letters and numbers in a specific pattern:

Prefix (3 letters): "AutoLight Express" — identifies the courier or shipping company (AutoLight Express).

Serial Number (9 digits): "000020667" — a unique numeric code assigned to each parcel for identification and tracking.

Suffix (2 letters): "CN" — country code indicating the origin of the shipment, in this case, China.

This format helps easily identify the parcel’s carrier (AutoLight Express), its unique ID, and the origin country. The tracking number can be used on the AutoLight Express website or compatible parcel tracking services to monitor the shipment status.

2. AutoLight Express tracking statuses

2.1 Common AutoLight Express statuses and their meanings

Status	Description	Action Required
Shipping Label Created	The package label has been created, but not yet handed over to the carrier	Wait for the package to be handed over to the carrier
Arrived at Receiving Point	The package arrived at the origin facility	No action needed, wait for processing
Cargo Left Operation Center	The package left the operation center in the origin country	No action needed, the package is en route
Customs Inspection (Origin)	The package is undergoing customs inspection in the origin country	Wait for customs clearance
Delivery Airport Warehouse	The package is at the departure airport warehouse	Wait for further transit
Actual Time of Departure	The actual departure time of the package	No action needed
Actual Time of Arrival	The actual arrival time in the destination country	No action needed
Customs Inspection	Customs inspection at the destination country	Possibly provide documents or pay duties
Customs Release	The package cleared customs and is ready for further delivery	No action needed
Arrived at Shipping Partner Facility	The package arrived at the local shipping partner facility	No action needed
The Parcel is in Transit	The package is in transit between processing facilities	Wait patiently
In Transit to Next Facility	The package is moving to the next sorting facility	Wait patiently
In Transit to Next Facility, Arriving Late	The package is delayed en route	Consider contacting support if the delay is long
Arrived at USPS Regional Facility	The package arrived at a USPS regional sorting facility	Wait for further processing
Departed USPS Regional Facility	The package left the USPS regional facility	The package is continuing its journey
Arrived at USPS Regional Destination Facility	The package arrived at the USPS final sorting center	Wait for delivery
Arrived at USPS Facility	The package arrived at a local USPS facility	Wait for sorting
Arrived at the Post Office	The package arrived at the post office before delivery	Prepare to receive the package
Out for Delivery	The package is with the courier and out for delivery	Be available to receive the package
Forward Expired	The delivery period expired, package was not delivered	Contact customer support
Insufficient Address	The recipient address is incomplete or incorrect	Provide the correct address or contact the seller
Return to Sender Processed	The package is being returned to the sender due to delivery issues	Contact the sender for further instructions

3. Comparison of AutoLight Express mailing services

Service	Pricing Structure	Delivery Speeds	Additional Features	Maximum Weight
European and American parcel lines	Pricing is based on size, weight, and route; standard parcels often have fixed rates. Approx. $10–$30 per parcel	7–15 business days	Online tracking, free insurance on some tariffs	Up to 30 kg
Postal parcels	Cost depends on weight and dimensions; rates may vary. Approx. $5–$20 per parcel	15–30 business days	Basic tracking, delivery to the local post office	Up to 20 kg
Foreign postal services	Pricing follows international postal rates, additional fees may apply. Approx. $10–$40 depending on destination	20–45 business days	International tracking, customs clearance	10–20 kg (depends on country)
International express delivery	Higher cost, usually based on weight and delivery urgency. Approx. $30–$70 per parcel	2–7 business days	Priority delivery, full tracking, customs clearance, and door-to-door delivery	Up to 30 kg

4. Contact information for AutoLight Express

4.1 AutoLight Express customer service channels

AutoLight Express (Jiabeida) provides several customer support channels, the main ones being phone and the official website. You can contact customer service directly at +375 (17) 336-79-00, but it is worth considering that support is provided in Chinese and only during business hours in local time. This channel is suitable for urgent issues - for example, if you need to clarify the status of a delivery, change the address, or report a delay.

The second official channel is the website autolight.by, where users can independently track their shipments by track number. The website contains basic information about the company, its services and contact details. It is also sometimes possible to leave a request or complaint through it using an online form, if one is available at the time of visit.

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