How can I track my package with a tracking number?

To track your package by the tracking number, simply paste or manually enter the tracking number into the input field on the Packy website and click the "Find package" button. The system will then begin tracking the package's journey, and you will be able to see the latest updates on its movement.

How to track order with an order number?

To track an order by the order number, go to the online store's account, find the "My Orders" section, select the order you want to track, and find the tracking number there. If the store or marketplace does not provide a tracking number for the order, you will need to contact the store's customer support.

How do you track international packages and deliveries?

We use a carrier auto-detection algorithm to track international parcels and deliveries. It allows us to find shipment data throughout its entire journey with multiple carriers (if applicable) and provide our users with the most accurate and detailed information about their package's movement.

AC logistics delivery tracking

A

AC logistics
www.sz-ac56.com
Support
0755-2300 7627

[email protected]
Rating

4.8

AC Logistics tracking numbers

1.1 What is an AC Logistics tracking number?

AC Logistics assigns a unique tracking number to every parcel, ensuring complete visibility throughout the shipping process. This tracking number is vital for customers who want to monitor their shipments closely from pickup through transit and customs clearance to the final delivery.

Using the AC Logistics tracking number on their official platform or authorised tracking services, customers can check their package’s current location, delivery progress, and any important status changes. This helps minimise uncertainty and provides a reliable source of information for managing delivery schedules and customer inquiries effectively.

1.2 Where to find AC Logistics tracking numbers

If you don’t see a tracking number from AC Logistics:

Check your email inbox and spam folder: The tracking number may have been sent automatically.
Log in to the marketplace or seller’s website: Sometimes, tracking info is uploaded post-shipment.
Contact the seller or AC Logistics customer service: They can provide or confirm your tracking number if it’s missing.
Look at physical documents: If you have shipping labels or invoices, the tracking number may be printed there.

Following these tips will help you quickly get your tracking number and monitor your delivery.

1.3 AC Logistics tracking number formats

The format of the AC Logistics tracking number can be described by the following example: ACWL25022600724.

Here is how this format is decoded:

ACWL is a letter prefix indicating the carrier and, possibly, the type or direction of the shipment (for example, "ACWL" could mean "AC Worldwide Logistics" or a similar variation).

250226 is a numeric part, which probably contains a date in the format YYMMDD (in this case, 2025-02-26).

00724 is a unique shipment identifier (sequential number or parcel code).

This format makes it easy to identify the sender, navigate the date of shipment, and track a specific order among thousands of others.

2.1 Common AC Logistics tracking statuses and their meanings

Status	Description	Action Required
Shipment received at the transit warehouse	The package has been received at the origin warehouse.	None
Forwarded tracking/transfer order created	A new tracking number or forwarding order has been assigned.	None
Shipments have been dispatched	The package has left the origin warehouse.	None
On the way to the airport, customs clearance processing	The parcel is en route to the airport and undergoing export customs.	None
Customs clearance processing (export)	Export customs procedures have started.	None
Customs clearance completed (export)	Export customs have been completed.	None
Arrived at the airport, waiting for departure	The package has arrived at the airport and is waiting for a flight.	None
Flight dispatched	The parcel has been loaded onto a flight to the destination country.	None
Flight Arrival	The package has arrived in the destination country.	None
At the destination country sorting centre	The parcel is being processed at the destination country’s sorting facility.	None
Shipment dispatched to the courier	The local courier has received the package for final delivery.	None
Customs clearance processing	Import customs are checking the parcel.	None (unless contacted by customs)
Import customs clearance processing is completed	The parcel has cleared import customs.	None
Arrived transit centre, will be dispatched to the next station	The parcel reached a hub and will move forward soon.	None
Transit to the next facility	The package is on the way to the next distribution point.	None
Delivery in progress	The courier is delivering the package.	Be available to receive the delivery
Delivery exception occurred	There was a problem delivering the package.	Contact the courier or wait for an update
Awaiting self-collection at the facility	The parcel is ready for pickup at a local facility.	Go to the facility to collect your package
Delivered	The package was successfully delivered.	None

3. Comparison of AC Logistics mailing services

Service	Pricing Structure	Delivery Speeds	Additional Features	Maximum Weight
Sea transportation	~$1.50–$2.50 per kg	25–45 days	Affordable for large/heavy shipments; customs clearance support	Up to 30,000 kg
Land transportation	~$0.80–$1.80 per kg	7–20 days (intra-Asia); 15–30 days cross-border	Ideal for regional delivery; lower costs for bulk cargo	Up to 20,000 kg
Air transportation	~$5.00–$9.00 per kg	5–10 days	Fastest option, real-time tracking, better security	Up to 300 kg per parcel
Multimodal transportation	~$2.50–$4.00 per kg	10–30 days (depends on mix)	Combines speed and cost efficiency; optimised logistics chain	Up to 10,000 kg

4. Contact information for AC Logistics

4.1 AC Logistics customer service channels

AC Logistics offers several customer service channels to ensure accessible and efficient support for both domestic and international clients. The primary method for real-time assistance is their phone support line at 0755-2300 7627. This number connects you with the company’s customer service team in Shenzhen, China, typically available during standard business hours. Phone support is ideal for urgent matters such as delivery delays, address changes, or problems with shipment status. It’s important to note that this channel operates primarily in Chinese, which may be a challenge for non-Chinese speakers.

For international customers or non-urgent inquiries, email communication is the most reliable method. You can reach AC Logistics at [email protected], which is the official support email. This channel is well-suited for submitting detailed queries, tracking issues, complaints, or attaching relevant documentation. Emails can be written in English, and responses are typically provided within 24 to 48 hours, depending on the nature of the request.

In addition to direct communication, AC Logistics also maintains an official website: www.sz-ac56.com. The site allows customers to track shipments, access information about available services, shipping routes, pricing, and contact details. It also includes an online contact form for submitting queries. While the majority of the content is in Chinese, some sections are available in English, which makes it moderately usable for international users.

Overall, AC Logistics provides a flexible range of customer support options. Phone support is best for immediate and local communication, email is optimal for structured and international correspondence, and the website offers self-service tools for tracking and basic inquiries.

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