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ABT delivery tracking
ABT tracking numbers
1.1 What is the ABT tracking number?
The tracking number issued by ABT serves as a unique identifier for every parcel, enabling both senders and recipients to follow the shipment's journey from origin to destination. This number provides real-time updates at each checkpoint, including dispatch, transit, customs clearance, and final delivery. By offering full visibility into the shipment’s status, ABT helps reduce uncertainty, allowing customers to plan their schedules accordingly. Additionally, it increases accountability for the carrier, as any delays or issues can be traced and resolved quickly. For businesses, this transparency enhances customer trust and improves overall logistics efficiency.
1.2 Where to find ABT tracking numbers
ABT assigns tracking numbers to each shipment, but sometimes you might not receive it right away. Here’s how to find yours.
Where to find your ABT tracking number:
- Shipping confirmation emails or SMS messages.
- Your order details or tracking section in the seller’s online account.
- Notifications from the shipping platform or marketplace you used.
- On the printed shipping label,, if you have a physical receipt.
- From the logistics agent or freight forwarder who handled the shipment.
Didn’t get the tracking number?
- Contact the seller or store to request it.
- Reach out to ABT customer support with your order info.
- Check your email’s spam, promotions, or junk folders.
- Sometimes ABT hands parcels over to other carriers—ask for that tracking number as well.
1.3 ABT tracking number formats
The tracking number format used by ABT can be illustrated with the example: ARBTA5051796198BT.
- ARBTA – A fixed prefix identifying the ABT logistics service.
- 5051796198 – A unique numeric sequence used to identify the individual shipment.
- BT – A suffix often indicating the shipment's routing region or internal processing code.
ABT tracking numbers are consistent and structured, making it easier to track parcels across their network and affiliated carriers.
2. ABT tracking statuses
2.1 Common ABT tracking statuses and their meanings
| Status | Description | Action Required |
|---|---|---|
| Order info received | The shipment information was received by the logistics provider. | None |
| Shipment registered | The package was registered and entered into the ABT tracking system. | None |
| Enter the d sorting center | The parcel has arrived at the local distribution hub. | None |
| Left sorting center | The parcel departed from the local distribution hub. | None |
| Arrived at a hub or sorting center | The parcel has reached the central logistics hub in China. | None |
| Departed from the hub | The parcel has left the central hub for the next destination. | None |
| Awaiting Material Safety Sheet | The parcel is pending clearance due to documentation. | Seller or sender may need to respond |
| Delivered for customs clearance | Parcel submitted for export customs clearance. | Customs processing in progress |
| Awaiting customs clearance | Waiting in line for customs processing. | None unless delayed |
| Handed over for export clearance | Export processing initiated. | None |
| Transport in progress (China) | The parcel is in transit within China. | None |
| Arrived at the outward exchange office | Reached the international shipping hub. | None |
| Departed the outward exchange office | Left the exporting country (China). | None |
| Handed to customs (Russia) | Parcel submitted for import customs in the destination country. | None |
| Cleared customs (Russia) | Customs clearance completed successfully. | None |
| Arrived in the destination country | The package has entered the Russian Federation. | None |
| Arrived at the local facility | The package was received at the local regional office. | None |
| Transferred to delivery service | The parcel was handed over to the final-mile delivery carrier. | None |
| Sent to your city | The parcel is en route to the delivery city. | None |
| Ready for pickup | The shipment has arrived at the destination pickup point. | The recipient may collect the package |
| Delivered | Shipment successfully handed to the recipient. | None — delivery complete |
3. Comparison of ABT mailing services
| Service | Pricing Structure | Delivery Speeds | Additional Features | Maximum Weight |
|---|---|---|---|---|
| Parcel Service | From ~$3 per kg (domestic); ~$6 per kg (intl) | 3–7 business days (domestic), 7–14 days (international) | Door-to-door delivery, shipment tracking, cash-on-delivery | Up to 30 kg |
| Express | Flat rate + weight surcharge, from ~$10 per kg | 1–3 business days | Priority handling, insurance options, and real-time updates | Up to 20 kg (faster lanes) |
| Warehousing | Storage from ~$0.50 per pallet/day + service fees | N/A (logistics support only) | Inventory management, packaging, fulfillment, B2B logistics | N/A (storage only) |
4. Contact information for ABT
4.1 ABT customer service channels
ABT Logistics offers several customer service channels to assist users with tracking, delivery issues, and general inquiries.
The email support channel is available via [email protected], where users can send questions, claims, or documentation requests and usually receive a response within one to two business days.
For real-time assistance, customers can call 1800 425 2675, the company’s dedicated customer care number, which is typically active during working hours and offers multilingual support in some regions.
Additionally, the official website, https://www.abtlogistics.com/, provides a self-service platform where customers can track shipments, request quotes, find service information, and use live chat (if available). These channels together ensure reliable access to support, whether you're managing large shipments or checking on a single parcel.
