2GO delivery tracking
2Go Tracking Numbers
What is a 2Go Tracking Number?
A 2Go tracking number is a unique reference code used to monitor the status of documents and parcels sent via 2GO Express, one of the largest logistics providers in the Philippines.
Where to Find 2Go Tracking Numbers
The tracking number is printed on the 2GO official receipt or the electronic airway bill (e-AWB). Online shoppers will find it in their order status on the merchant's site.
2Go Tracking Number Formats
2Go tracking numbers are typically numeric or alphanumeric strings.
- Length: 8–10 digits
- Example: 12345678, 2G0123456789
2Go Tracking Statuses
Common 2Go Tracking Statuses and Their Meanings
| Original Status | Translated Status | Description | Action Required |
|---|---|---|---|
| In Transit | The shipment is currently moving between 2GO sorting hubs. | None. | |
| Received at Branch | The parcel has arrived at the 2GO branch near the delivery address. | None. | |
| Out for Delivery | The courier is on the way to deliver the parcel today. | Ensure someone is available. | |
| Held for Pickup | The parcel is ready for collection at a designated 2GO branch. | Visit the branch with an ID. | |
| Delivered | The parcel was successfully handed over to the recipient. | None. | |
| Returned | The parcel is being sent back to the sender due to delivery issues. | Contact the sender. |
Contact Information for 2Go
2Go Customer Service Channels
- Phone: +63 2 877-99-222
- Email: [email protected]
- Website: official tracking page