XPO logistics delivery tracking
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XPO logistics
https://www.xpo.com/
XPO Logistics tracking numbers
What is an XPO Logistics tracking number?
XPO Logistics tracking numbers are generally composed of a combination of numbers and letters. The number identifies a specific shipment and allows for monitoring through the entire delivery process, including the transit and delivery stages. Customers can input the tracking number online to receive updates about the shipment’s current status, estimated delivery times, and any potential delays. This unique number helps ensure the package reaches the correct destination and facilitates customer support in case of issues during delivery.
Where to find XPO Logistics tracking numbers
The tracking number for a package through XPO Logistics is usually provided in an email or through the interface of your account on the company's website.
This number allows you to track your package through all stages of delivery. To do this, simply enter the tracking number on the XPO Logistics website in the special tracking field. The tracking number is also provided when contacting support, where you can find out the current delivery status. The company's website makes it easy to track the movement of your package until it is received.
XPO Logistics tracking number formats
An XPO Logistics tracking number typically has a format similar to 123-45678C, where:
The first three digits (123) are an identification code that helps identify the type of shipment or delivery route.
This is followed by the main part of the number, which consists of five digits (45678) and identifies a specific batch or shipment of cargo.
The last letter (C) is a check digit that ensures the correctness and validity of the tracking number using a verification algorithm.
XPO Logistics tracking statuses
Common XPO Logistics tracking statuses and their meanings
Status | Description | Action Required |
Order Received | XPO Logistics has received the shipping details but the package is not yet processed or picked up. | No action is required; the shipment is in the system awaiting further processing. |
Shipment Scheduled | The parcel is scheduled for pickup but has not yet been processed or shipped. | No immediate action is required; the shipment is scheduled for pickup. |
In Transit | The parcel is currently being transported to its destination. | No action is required; monitor for further updates. |
At Distribution Center | The package has reached a local hub or facility for sorting and dispatching. | No action is required; the package is in the sorting process. |
Cleared for Delivery | Customs clearance is complete for international shipments, and the parcel can proceed. | No action is required unless you need to provide additional documentation. |
Out for Delivery | The package has reached the local distribution centre and is on its final leg. | Ensure someone is available to receive the package at the delivery address. |
Delivered | The package has successfully reached the recipient and has been delivered. | No action is required; check for delivery confirmation and any additional notes. |
Delivered to Pickup Point | The parcel has been delivered to a designated pickup location for collection. | Visit the pickup location to collect your package. |
Returned to Sender | Delivery was unsuccessful, and the package is being returned to the sender. | Check for possible issues (incorrect address) and contact customer service if needed. |
At Distribution Center | The package has arrived at a local hub and is being sorted for final delivery. | No action is required; the package is still in transit. |
Cleared for Delivery | The package has cleared customs (for international shipments) and can continue its journey. | No action is required unless further customs documentation is needed. |
Exception | An issue has occurred that prevents the shipment from moving forward (e.g., incorrect address, weather delays). | Contact customer service for updates and resolution. |
Pending | The shipment is temporarily on hold or delayed, possibly due to customs or payment issues. | Resolve any outstanding issues (payment, address) to proceed with delivery. |
Ready for Pickup | The package is available for pickup at a designated location. | Go to the specified location to collect the package. |
Comparison of XPO Logistics mailing services
Service | Pricing Structure | Delivery Speeds | Additional Features | Maximum Weight |
Less-than-Truckload (LTL) | $100 - $500 per shipment (based on weight and distance) | 2-7 days, depending on distance and route | Multi-stop routes, flexible scheduling, real-time tracking, cost-effective for smaller shipments | Varies by route |
Truckload (TL) | $1,500 - $5,000 per truck (depending on distance and cargo) | 1-5 days, depending on distance and location | Dedicated truck, faster delivery, flexible shipping schedules, door-to-door service | Up to 45,000 lbs (20,411 kg) |
Last-Mile Delivery | $10 - $100 per delivery (depending on distance and item) | 1-3 days (typically local or regional) | Direct-to-consumer delivery, installation services (if needed), tracking, signature upon delivery | Varies by package |
Contact information for XPO Logistics
XPO Logistics customer service channels
You can contact support by calling +1 (800) 755-2728. This is the main channel for customers to get advice on shipping, service, and any issues. The support line is staffed to provide quick responses to customer inquiries.
For more detailed inquiries or written requests, you can email [email protected]. Through this channel, you can get help with a variety of issues, such as tracking shipments or handling specific requests. Support usually responds to emails within a few business hours.
For more information about XPO Logistics services, as well as to use online tools, you can visit their official website https://www.xpo.com/. Various resources are available on the website, including shipment tracking, cost calculation tools, and contact forms for feedback.