SpeedX delivery tracking

Understanding SpeedX tracking numbers

What is a SpeedX tracking number?

The tracking number is your link to up-to-date information on the location of your package from the moment it leaves the warehouse until it arrives at your door. The tracking code lets you quickly track a registered letter, parcel, parcel, or cargo and find their location.

Where to find tracking numbers

You can find out the track number from the receipt (check) for payment for the delivery service you receive from the carrier. The recipient will find out the shipment number either from the sender himself via email or in the personal account of the order of the goods. Some sellers send a unique number to their email. 

Tracking number formats

SpeedX assigns a unique tracking number to each shipment. This allows customers to track their package from dispatch to delivery. The tracking number format usually starts with three letters, followed by a series of numbers and a few additional letters.

SpeedX tracking numbers can have different formats depending on the type of package or region.

Let's take the tracking number as an example: SPX7GE061905856138. Here:

• SPX – Service prefix.

• 2YB – Alphanumeric combination.

• 156726507076 – Unique numeric part for tracking.

Thus, the full tracking number consists of the SPX prefix, an alphanumeric combination of 3 characters (for example, 2YB, 2DM, 7GE, 6SD, 3GE, 1YB, 1SF, 1EG), and 12 digits.

What to do if you don’t have a tracking number

If you don't have a SpeedX tracking number, here are some steps you can follow::

• Contact the sender. If the package came from a specific seller or company, ask them to provide you with the tracking number.

• Check letters, invoices, or other documents that contain order details. 

• Contact SpeedX support. If the number is lost, contact SpeedX support and provide them with the details (name, shipping address, shipping date). 

• Check status using other data. In some cases, support may search for your package using other data if there is no tracking number.

Handling lost tracking numbers

If you have lost the SpeedX tracking number:

• Check the order confirmation - the number may be in a letter or document from the seller.

• Contact the seller - they can provide the number.

• Contact SpeedX support - provide them with data (name, address, date of shipment) to find the parcel.

• Use the online tracking system - a partial number or other data can help.

• Be sure to check the cargo. If for some reason it is not there 5 days before the end of the buyer protection period, then open a dispute. Parcel statuses that you can get on the carrier's website.

Using redelivery numbers

If you have been given a new redelivery number, you can use it in the SpeedX tracking system to check the status of the package. This will allow you to know whether it was successfully delivered or if it is still being processed. Enter the redelivery number in the online tracking system on the official SpeedX website or their mobile app to find out the current status. If the redelivery number does not give any results or you cannot find the status of the package, contact SpeedX support. 

How to track a SpeedX package

Steps to track your package

To track a SpeedX parcel, you need to follow a few simple steps:

• Find your tracking number. You can get it from the sender or the company that sent the parcel. It is usually  18 characters, including numbers and letters.

• On the official SpeedX website, find the parcel tracking field (usually on the main page) and enter the tracking number in the appropriate field.

• After entering the number, you will see the current status of your parcel, its current location and the expected delivery date.

• If you have the SpeedX mobile application, you can enter the tracking number directly in the application for convenient parcel monitoring.

• If you cannot track the parcel or the number is not working, contact SpeedX support for assistance. They can help solve the problem.

Utilizing online tools and resources

There are various resources that you can use to track your parcel. SpeedX is a courier delivery service, so the best resource for tracking your parcel is the company's official website. Usually, on the main page or in the support section, there will be a field for entering a tracking number. Enter the number that the sender gave you to find out the current delivery status.

You can also track your parcel through the online parcel tracking service - Packy. There is also a mobile application for Android and IOS, that you can download and use to track your parcels.

If you cannot find information about your parcel or you have problems with tracking, contact SpeedX support.

SpeedX tracking statuses

Common tracking statuses and their meanings

When you enter your tracking number on the SpeedX website, you can see all the tracking statuses of your orders. Here is a table with possible statuses and actions, which you need to do:

For accurate updates and clarifications, you can always contact SpeedX support.

SpeedX services overview

SpeedX priority

This service focuses on urgent shipments for fast delivery. It provides the fastest possible delivery process, usually within 1-2 business days. This service is especially useful for sending documents, high-priority items, or other urgent packages.

SpeedX express

An express shipping service that also provides fast shipping. Delivery usually takes a few days, depending on the region and distance. This service is suitable for those looking for fast, but not so urgent shipping options.

SpeedX flat rate

This is a flat rate service that allows you to ship items of a certain weight and volume at a pre-determined price, regardless of the destination and other factors. It is usually used for standard parcels when you need to send an item at the same price regardless of weight (within acceptable limits), which makes the shipping process predictable and convenient for business.

Delivery timeframes for SpeedX services

Overview of delivery timeframes

Tracking a SpeedX shipment is easy. Customers can enter their tracking number on the SpeedX website or through our parcel tracking platform to view real-time updates on the status of their package. Delivery times vary depending on the destination and service selected. For example, next-day delivery is available in many major cities, while two-day delivery is standard for areas covered by SpeedX. International shipments, such as AliExpress shipments, may take longer, typically 7 to 15 business days depending on customs and other factors. For example, shipping from China to New York can take approximately 10 business days.

Factors affecting delivery times

Delivery times via SpeedX depend on the following factors:

• Type of delivery (express or standard).

• Distance between the origin and destination.

• Customs procedures for international shipments.

• Type of goods (dimensions, special transportation).

• Courier service workload (seasonal peaks).

• Weather and technical problems.

• Processing time at delivery points.

You can check the exact times on the official SpeedX website or with the support service.

Comparison of SpeedX mailing services

SpeedX shipping prices may vary depending on the type of shipping, weight, and size of the package. Express shipping will be more expensive than standard shipping. The larger and heavier the package, the higher the cost. Here is a table with a SpeedX services comparison:

This service provides the ability to track the status of the parcel online. You also have the opportunity to insure the parcel in case of loss or damage. You can receive notifications about delivery or signature confirmation upon receipt. 

Handling delivery issues

Steps for delayed or lost shipments

If your shipment is delayed beyond the expected delivery time, first check the tracking information for updates. If there is no new information, contact SpeedX customer support to learn about the delay and any possible next steps. Lost packages are rare as companies providing such services usually have strict security measures in place to prevent such occurrences. If your package is truly lost, you must also contact SpeedX support.

Filing claims with SpeedX

To file a claim with SpeedX:

• Check the status of your parcel via the tracking number on the website or in the app.

• Collect documents: tracking number, proof of value (invoices, receipts), photos of the damaged item.

• Contact customer service: fill out the online form on the SpeedX website or contact via phone/email.

• Wait for a decision: after filing a claim, you will be provided with compensation or a decision depending on the situation.

• Filing deadlines: usually up to 60 days from the date of shipment for loss or damage.

If the claim is rejected, you can appeal or provide additional evidence.

When to contact customer service

SpeedX support should be contacted if:

• There are problems with your account (cannot log in, forgot your password).

• Technical problems or software errors.

• Problems with your order or delivery.

• Questions about products or services.

• Other questions are not covered in the FAQ.

Contact information for SpeedX

Customer service channels

If customers experience any issues with their shipments, such as delays or lost packages, SpeedX offers several channels for assistance. The first step is to use the delivery tracking feature on the SpeedX website to check for updates. If further assistance is required, customers can contact SpeedX customer support via their online support portal or contact form. SpeedX is committed to resolving delivery issues quickly and ensuring a positive delivery experience for all customers.

Online tools and mobile apps

SpeedX Shipping Services offers several online tools and mobile applications.

• The SpeedX mobile application allows you to track the delivery status of your package in real-time. There is a user-friendly interface for creating new shipments. This application is available for download for iOS and Android.

• SpeedX Online Office. This is a web-based tool that allows users to create and pay for delivery orders, as well as check the status and location of their packages through an online interface.

• Integration with other services. SpeedX provides APIs for integration with other platforms and online stores for automatic delivery registration and real-time tracking of packages.

About Speedx 

History and background

SpeedX is a last-mile delivery company focused on providing fast, reliable, and efficient delivery services, especially for e-commerce businesses. Headquartered in the United States, SpeedX operates in major cities including New York, Miami, Dallas, Los Angeles, and Chicago, covering over 8,000 zip codes. The company’s goal is to streamline the delivery segment. SpeedX’s innovative approach is designed to meet the needs of online retailers and consumer-facing brands, helping them improve customer satisfaction through fast and reliable delivery services.

Role in the community

SpeedX is more than just a delivery company. The company believes that e-commerce shipping doesn't have to be a hassle, a financial burden, or a source of stress for your business. The company uses advanced technology to optimize delivery routes, ensuring timely delivery of packages while reducing operational costs. In addition, SpeedX provides real-time tracking and photo confirmation of delivery, increasing transparency and customer trust.

International shipping options

SpeedX international delivery offers several options:

• Expedited delivery - fast delivery, usually 1-3 days.

• Standard delivery is cheaper but takes longer.

• Sea delivery - an economical option for large shipments.

• International courier - delivery to the recipient's door.

• Integration with other services - cooperation with DHL, FedEx and UPS.

Real-time parcel tracking is also available.

Special services and pickup locations

Package pickup options

SpeedX delivery service offers several options for receiving parcels:

• You can pick up your parcel at the nearest SpeedX branch or post office if this is indicated when ordering delivery.

• SpeedX can deliver your parcel directly to your address. This is a convenient option when there is no time to visit the branch.

• You can choose a convenient delivery point or a passing parcel collection point where you can pick up your parcel.

• If your parcel is delivered from abroad, you can receive it at specialized international delivery points.

Weekend and holiday delivery services

SpeedX also delivers parcels on weekends and holidays.

Parcel delivery is possible on Saturday and Sunday, but certain services (Express, Standard). It all depends on the delivery method and region. Additional conditions may apply for weekend delivery. Therefore, it is better to check everything on the website. On holidays, courier deliveries may be suspended, and branch opening hours may be limited.

Weekends and holidays may affect delivery times. Therefore, we recommend that you plan your shipment or clarify the schedule with the support service.

Shipping tips and best practices

Packaging guidelines

Proper packaging helps to keep the goods safe and sound during transportation. Any boxes or bags should be used to protect them from damage. If the goods are fragile, add dry materials (foam, bubble wrap, wrapping paper).

Labeling and documentation

The parcel must be marked with a tracking number for possible confirmation of its status. Addresses of the sender and owner: The packaging must include written information about the sender and owner (names, addresses, telephone). For international delivery, it is necessary to attach the shipping declaration or other documents required to complete the shipping process.

For large shipments and goods with non-standard sizes, there may be special considerations before packaging, so it is important to clarify these moments before the time of registration.

Customs documentation for international shipping

Customs documentation for international shipments via SpeedX typically includes:

• Invoice - product description and price.

• Bill of lading - proof of shipment.

• Export Declaration - registration of export of goods.

• Certificate of Origin - confirmation of the country of origin of the product.

• Customs Declaration - for registration at customs.

• Insurance Policy - whether the goods are insured. 

• Certificate of Quality - for certain products (e.g. food or medicine).

These documents ensure that customs regulations are correctly followed and complied with.