Uganda Post delivery tracking

About Uganda Post

Uganda Post is the national courier and postal service provider of Uganda. It specializes in domestic and international deliveries, offering reliable mail and parcel services. Known for its extensive network across Uganda, Uganda Post also provides international shipping to various countries. The courier service focuses on efficiency, security, and timely delivery, making it a trusted choice for both local and global shipments. With its competitive pricing and customer service, Uganda Post ensures smooth logistics for individuals and businesses alike.

How to Track a Package with Uganda Post

Tracking your parcel with Uganda Post is easy. Start by locating your tracking number, given after the order is shipped. To track your package, follow these steps:

  1. Go to the official Uganda Post website or the tracking page.
  2. Enter your tracking number in the search bar.
  3. Click “Track” to view the current status of your shipment and its delivery progress. Stay updated on your parcel's location throughout the shipping process.

Detailed tracking statuses Uganda Post

Uganda Post provides several detailed tracking statuses to help customers monitor the progress of their parcels. Here are the most common tracking statuses and their meanings:

  1. Received by Uganda Post – This status indicates that the parcel has been successfully collected by Uganda Post from the sender and is in the system, awaiting dispatch.
  2. In Transit – The parcel is on its way to the destination. This status means the package is moving through the delivery network and is being transferred to the next facility or point of delivery.
  3. Arrived at Sorting Facility – The package has reached a regional sorting facility within Uganda or at an international location. It will soon be sorted for the next stage of delivery, either within Uganda or abroad.
  4. Out for Delivery – The parcel is on the delivery vehicle and is being transported to the recipient’s address. This typically happens on the final day of delivery.
  5. Delivered – The parcel has successfully arrived at the recipient's address. The package has been handed over and received by the intended party.
  6. Attempted Delivery – This status means that an attempt was made to deliver the package, but the recipient was unavailable or the delivery conditions were not met. A second attempt may be scheduled.
  7. Delivery Rescheduled – This status indicates that the delivery was postponed for various reasons, such as the recipient’s unavailability, and a new delivery date will be provided.
  8. Customs Clearance – For international shipments, this status means the package is being processed through customs. It may require additional documentation or fees to clear before moving forward in the shipping process.
  9. Returned to Sender – If the parcel cannot be delivered for reasons such as an incorrect address or failure to pick it up, it may be sent back to the sender.
  10. Held at Customs – The parcel is being held by customs for inspection or due to issues with paperwork, fees, or regulations. The recipient or sender may need to take action to resolve any issues.
  11. Package Lost – In rare cases, this status will appear if the parcel cannot be located within the network. It typically triggers an investigation to locate the package.

By understanding these tracking statuses, customers can better interpret the progress of their parcels and take necessary actions if delays or issues arise during the shipping process.