The Courier Guy delivery tracking

The Courier Guy tracking numbers

What is The Courier Guy tracking number?

At The Courier Guy, the tracking number provides customers with accurate information about the location of their parcels at any time. This makes it possible to monitor the delivery process in real-time, including in the event of delays or changes in the schedule. The tracking number is also important for tracking both national and international deliveries, which makes it easier to control the delivery of goods.

Thanks to this tool, customers can plan when they will receive their parcel and resolve any issues that arise during delivery. This process allows us to maintain a high level of service and reduce the number of dissatisfied customers.

Where to find The Courier Guy tracking numbers

  1. You can find your tracking number in the email sent to the customer after the goods are handed over for delivery.

  2. It can also be found in the user's account on the company's website or in the mobile application.

  3. In some cases, if the delivery was organized through third parties, the tracking number may also be indicated in the order confirmation or on the receipt.

If you cannot find the tracking number, it is worth checking your mailbox, as the letter may have ended up in spam. If necessary, you can contact The Courier Guy support to clarify the situation.

The Courier Guy tracking number formats

The Courier Guy tracking number format is typically a combination of letters and numbers, providing a unique identifier for each shipment. Here's a breakdown of the format using the example UATLPXT8:

  • Prefix (UAT): The first three letters (UAT) represent the service provider's internal identification system. This could indicate a specific service, region, or type of shipment.

  • Middle Section (LPX): The following three letters (LPX) are a part of the unique shipment code. This section likely serves to differentiate shipments within the system or may represent additional sorting or routing identifiers.

  • Suffix (T8): The last character (T8) typically includes a unique number or identifier for the specific parcel. It serves to ensure that the tracking code remains unique and traceable.

The Courier Guy tracking statuses

Common The Courier Guy tracking statuses and their meanings

Status

Description

Action Required

Submitted

Information about the shipment was received and registered.

No action is required; just tracking information.

Collected

The shipment was collected from the sender.

No action is required; the shipment is in transit.

At Hub - At the DBN hub

The shipment has arrived at the distribution hub in Durban (DBN).

No action is required; the shipment is being processed.

In Transit - Outbound to CPT

The shipment is on its way to the next hub, outbound to Cape Town (CPT).

No action is required; to track progress.

At Destination Hub

The shipment has arrived at the destination hub.

No action is required; the shipment is close to delivery.

Out For Delivery

The shipment is out for delivery to the recipient's address.

Be available to receive the shipment.

Delivered

The shipment was successfully delivered to the recipient.

No action is required; the recipient should confirm delivery.

Comparison of The Courier Guy mailing services

Service

Pricing Structure

Delivery Speeds

Additional Features

Maximum Weight

Same day Express

$50 - $150+ (depends on size and urgency)

Delivery is effected within 90 minutes from collection.

The fastest delivery available prioritizes urgent shipments.

Typically up to 30 kg (66 lbs)

Local Same-day Economy

$20 - $80+ (depends on size and destination)

Delivery by 17:00 the same day.

Economical alternative for same-day delivery

Typically up to 30 kg (66 lbs)

Overnight Courier

$30 - $100+ (depends on weight and distance)

Expect delivery between 1-2 business days.

Ideal for next-day delivery within South Africa

Typically up to 30 kg (66 lbs)

Local Overnight Flyer

$40 - $120+ (depends on size and urgency)

Expect delivery between 1-2 business days

Faster local deliveries, optimized for quick turnaround

Typically up to 30 kg (66 lbs)

Local Same-day Flyer

$30 - $100+ (depends on size and destination)

Delivery by 17:00 the same day.

Fast, efficient same-day service with flexible delivery options

Typically up to 30 kg (66 lbs)

Local Same-day Express

$50 - $150+ (depends on size and urgency)

Delivery is effected within 90 minutes from collection.

Priority delivery for urgent local shipments

Typically up to 30 kg (66 lbs)

Road Freight

$150 - $2,000+ (depends on weight and distance)

Delivery in 2 to 3 working days. Transit times vary by major centre.

Ideal for bulky shipments, cost-effective for larger loads

Typically up to 1,000 kg (2,200 lbs)

International Courier Documents

$50 - $300+ (depends on destination and weight)

Transit times as per the International Rate Sheet

Specialized for sending documents internationally

Typically up to 30 kg (66 lbs)

International Courier Non-Documents

$100 - $500+ (depends on destination and weight)

Transit times as per the International Rate Sheet.

Ideal for shipping non-document items internationally

Typically up to 30 kg (66 lbs)

International Air Freight

$200 - $5,000+ (depends on weight and destination)

Quotations must be obtained whereupon transit times will be specified.

Best for bulkier or heavier international shipments

Typically up to 1,000 kg (2,200 lbs)

Contact information for The Courier Guy

The Courier Guy customer service channels

Phone: You can reach The Courier Guy customer service by calling 010 222 2300. This provides direct access to their support team, where you can inquire about deliveries, tracking, or other services.

Email: For inquiries or support-related issues, you can contact [email protected]. This channel is ideal for non-urgent questions or detailed support requests that may require follow-up communication.

Website: The official website, https://www.thecourierguy.co.za/, offers a range of services, including shipment tracking, booking, and customer support. It also provides helpful resources such as FAQs and contact forms for easy access to customer service.