How can I track my package with a tracking number?

To track your package by the tracking number, simply paste or manually enter the tracking number into the input field on the Packy website and click the “Find package” button. The system will then begin tracking the package’s journey, and you will be able to see the latest updates on its movement.

How to track order with an order number?

To track an order by the order number, go to the online store’s account, find the “My Orders” section, select the order you want to track, and find the tracking number there. If the store or marketplace does not provide a tracking number for the order, you will need to contact the store’s customer support.

How do you track international packages and deliveries?

We use a carrier auto-detection algorithm to track international parcels and deliveries. It allows us to find shipment data throughout its entire journey with multiple carriers (if applicable) and provide our users with the most accurate and detailed information about their package’s movement.

Orange Connex delivery tracking

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Orange Connex
https://www.orangeconnex.com
Support
400 126 000

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Orange Connex tracking numbers

What is an Orange Connex tracking number?

The Orange Connex tracking number is a unique identifier for tracking a parcel that has been sent through the Orange Connex logistics company. This number allows customers to track the location and status of their shipments at all stages of delivery, from the moment of dispatch to receipt.

The tracking number consists of a combination of numbers and letters, and each number is unique to a specific parcel. It can be used to check the status of the shipment on official platforms or tracking sites that support the Orange Connex system. With this tracking number, you can find out exactly where your parcel is at any time, as well as receive additional information about the delivery (for example, arrival date and time).

Where to find Orange Connex tracking numbers

You can find Orange Connex tracking numbers in several places:

After placing an order or sending a package through Orange Connex, you usually receive a confirmation letter from the retailer or logistics provider.
If you purchased from an online store that uses Orange Connex for shipping, you can find the tracking number in your order details on the website or in the store's app.
Orange Connex often sends text messages or emails during the delivery process. These messages usually contain updates on the status of the package and sometimes the tracking number itself.
If you are the sender or have access to the platform used for shipping, the tracking number can be found in your account or on the logistics provider's platform.
If you cannot find the tracking number, you can always contact customer support. They will be able to provide a tracking number based on your order or shipment details.

Orange Connex tracking number formats

The Orange Connex tracking number has a specific format that can be decoded to understand the details of the shipment. For example, the tracking number ES10129069440360001010001A0N (shipment from China to the USA) looks like this:

ES - This is a prefix that indicates the country of origin. In this case, it is Spain (possibly used for international shipments from China via Spain or other logistics hubs).
1012906944 - This is a unique parcel code that identifies a specific shipment in the Orange Connex system. This is a serial number that may contain information about the route or stages of processing the package.
0360001010001 - This part may contain additional data about internal processing stages or information about the place of arrival, as well as information about packaging or other operations related to the cargo.
A0N - This is a suffix that can indicate a specific delivery category or type of parcel, as well as contain a code for further identification or type of processing.

In general, the Orange Connex track number is unique and is used to track a parcel at various stages of transportation, from the point of origin to the final recipient. It is important to note that the format may vary depending on the region and type of parcel, but this format usually allows you to accurately identify the shipment in the system.

Orange Connex tracking statuses

Common Orange Connex tracking statuses and their meanings

Status	Description	Action Required
Shipment Data Received	Initial step indicating shipment info was received.	No action is needed. Wait for further updates.
Package Received	The package has been accepted by the local facility.	Monitor for updates. No immediate action is needed.
Export Customs Declaration Completed	Customs processing for export has been completed.	No action is needed. Wait for the package to leave the origin.
Departed from Regional Distribution Center	The package left the regional distribution centre.	Track for further updates. Check for any delivery delay.
Departed from Origin Country	The package has left the origin country.	Monitor international transit. Ensure no customs delays.
Arrived at Regional Distribution Center	The package has reached a local distribution centre.	Wait for further movement or delivery updates.
Arrival scan	The package has been scanned upon arrival at a location.	No action is needed. Wait for the next status update.
Arrived at Destination Hub	The package has reached the destination hub.	Prepare for delivery. Ensure someone is available to receive it.
Import Customs Clearance Completed	Customs processing for import has been completed.	No action is needed. Wait for delivery movement.
Out for delivery	The package is on its way for final delivery.	Be available to receive the package or track for delivery.
Received by the post office	The post office has accepted the package for delivery.	Check with the post office if there’s any delivery issue.
The package was transferred to the post office	The package has been transferred to the post office for delivery.	Track delivery schedule. Be ready to pick it up if necessary.
Package delivered by post office	The package has been delivered by the post office.	No action is needed. Confirm receipt of the pack's high-volume
Secure delivery - To Household	The package has been delivered securely to the household.	Confirm receipt. No further action is required.
Hub Receipt via Container	Package received at a facility via container.	Wait for further updates regarding delivery.
Courier Received	The courier has received the package for delivery.	Prepare for final delivery. Ensure you’re available.
Accepted at destination	The package has been accepted at the final destination.	Monitor for delivery to your address.

Comparison of Orange Connex mailing services

Service	Pricing Structure	Delivery Speeds	Additional Features	Maximum Weight
SpeedPAK Service	$5–$20 (for small packages)	7–15 days (typically)	- Real-time tracking - Ideal for e-commerce shipments - Combines air and ground transport	2–30 kg (depending on region)
Speed Freight Service	$50–$500 (depending on weight/volume)	Varies (depends on size and transport mode)	- Air and sea freight options - Suitable for bulk shipments - Real-time tracking	50–500 kg (depending on service)
Multi-Channel Service	$10–$40 (for standard packages)	Varies by destination and channel	- Integrates with multiple sales platforms (e.g., Amazon, eBay) - Optimized for high volume - Advanced tracking features	30 kg (varies by channel and destination)

Contact information for Orange Connex

Orange Connex customer service channels

Telephone support for customers in mainland China is available at +86 400 126 0008 and for Hong Kong at +852 30183458. These numbers provide a direct line to an operator, allowing you to quickly get help with tracking your parcels, resolving delivery issues, or any other issues you may have with your Orange Connex services.
The Orange Connex website (https://www.orangeconnex.com/) offers useful information about all of the company's services, including different types of delivery, business options, and real-time tracking of parcels. In addition, the site offers Frequently Asked Questions (FAQ) sections to help you quickly find answers to common queries without having to contact support.
Email at [email protected] is a convenient way to contact customers with more complex or detailed questions. This is especially useful for customers who need additional documentation or want to resolve situations that require information exchange with the company. Answers are usually provided as soon as possible.

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