Omniva delivery tracking

Omniva tracking numbers

What is an Omniva tracking number?

The tracking number for Omniva shipments starts with the letter "EE" followed by a unique sequence of numbers. This format is used for packages shipped within Estonia and internationally. The tracking number is crucial to monitor the parcel’s journey, from dispatch to delivery, ensuring transparency and traceability. The number helps verify the location and status of the shipment at each transit point. It allows customers to receive real-time updates on their packages, reducing uncertainty during shipping.

Where to find Omniva tracking numbers

The tracking number for your Omniva parcel can be found:

  • In the email or SMS you received after the goods were shipped.

  • It is available on the Omniva website in the "My Parcels" section.

  • Each client receives a personal track number when they place a shipment or make a purchase in an online store cooperating with Omniva.

To track the status of the parcel, simply enter the number on the tracking page on the official website. If you have not received a tracking number, you can contact Omniva support to obtain up-to-date information about your shipment.

Omniva tracking number formats

Omniva uses special tracking number formats for efficient and accurate tracking of shipments. These formats help to quickly identify different types of shipments and provide convenient tracking both in Estonia and internationally. Here is a detailed description of the formats:

A typical tracking number for regular parcels in the Omniva system consists of:

  1. Two letters at the beginning: The first two letters indicate the type of parcel or the category of the shipment. The most common prefixes are:

  • LE: Standard parcels.

  • CE: Express or priority parcels.

  1. Nine-digit number: The middle part contains a unique series of numbers (for example, 123456789), which serves as a specific identifier for each parcel.

  2. Two-letter country code "EE": The tracking number always ends with "EE", which indicates Estonia, the country of origin or destination of the shipment.

Example: LE123456789EE, CE123456789EE

These tracking numbers are used for parcels sent within Estonia or to international destinations.

Omniva tracking statuses

Common Omniva tracking statuses and their meanings

Status

Description

Action Required

Package information received

The system has received the details of the package.

No action is required yet.

Package accepted

The package has been accepted by the carrier and is in the process of being handled.

Wait for further updates on the delivery status.

In transit - Arrived at the waypoint

The package has reached a checkpoint or transit hub.

Monitor the status of departure.

In transit - Departed waypoint.

The package has left the checkpoint or transit hub and is moving towards the next destination.

Continue tracking for updates.

Arrived at the customs office of the departure country

The package has reached the customs office in the departure country.

Wait for customs clearance or any additional requests from customs.

Exported from the departure country

The package has been cleared by customs and has left the departure country.

Await arrival at the destination country.

Imported to the country of destination

The package has entered the destination country and is now in customs clearance.

Wait for customs clearance or any further requests.

Customs clearance in progress

Customs is reviewing the package to determine if duties/taxes apply.

If required, provide additional documentation or pay applicable fees.

The Customs office requested additional information

Customs needs further documentation or details before proceeding.

Submit the required information to customs promptly.

Customs clearance complete

The package has cleared customs and is ready for the next stage of delivery.

Monitor for updates on delivery progress.

Arrived at the destination facility

The package has reached the final facility or distribution centre in the destination country.

Await delivery or pick-up instructions.

The package is ready for pick-up.

The package is available for pick-up at the destination facility or office.

Arrange for pick-up or wait for home delivery.

The package has left the office for delivery

The package is now on its way to the recipient's address.

Prepare to receive the package or track for updates.

Package delivered

The package has been successfully delivered to the recipient.

No action is required.

Delivery attempt failed

The delivery attempt was unsuccessful, possibly due to absence or incorrect address.

Contact the carrier for re-delivery or to schedule a pick-up.

Package redirected

The package has been rerouted to a different location or destination.

Monitor for further tracking updates or contact for more details.

The package will be returned to the sender.

The package is being sent back to the sender due to failed delivery or other reasons.

Contact the carrier to confirm return details or resolve delivery issues.

Comparison of Omniva mailing services

Service

Pricing Structure

Delivery Speeds

Additional Features

Maximum Weight

Personal Postal Service

Local delivery (Estonia): ~€2-€10, International: ~€10-€30 depending on destination and weight.

Standard delivery (2-5 days), Express options (next-day or 1-2 days).

Tracking service, flexible delivery options, door-to-door delivery, and insurance opt areions available.

Varies by service (up to 30kg for most services).

Periodicals and Direct Mail

Bulk pricing for periodicals: ~€0.50-€2 per item depending on volume and destination.

Delivery times depend on the destination and frequency (typically 3-5 days).

Specialized for publishers and businesses, address personalization, bulk mailing, and cost-effective for mass mailings.

Varies (often up to 2-5kg for direct mail).

Contact information for Omniva

Omniva customer service channels

  • Phone: 372 661 6616

This phone line provides direct access to Omniva’s customer support team. It is ideal for customers who need immediate assistance, whether it’s tracking a package, resolving delivery issues, or obtaining information about services.

Customers can use this email address to reach Omniva for non-urgent queries, requests, or further details about shipments and services. This channel is perfect for more detailed inquiries, document submissions, or follow-ups.

The Omniva website offers a range of services, including tracking shipments, exploring different delivery options, and accessing helpful FAQs. Customers can also find information about shipping rates, and service locations, and get in touch with support directly via the site.