General Express delivery tracking

About General Express

General Express is a leading courier service specializing in fast and reliable delivery of documents and packages. They excel in both domestic and international transportation, offering tailored solutions for businesses and individuals. With a focus on time-sensitive deliveries, General Express guarantees efficient service across major regions in Russia and key international destinations. Their advantages include real-time tracking, competitive pricing, and a commitment to customer satisfaction, making them a preferred choice for urgent shipping needs.

How to Track a Package with General Express

Tracking a parcel with General Express is easy and efficient. First, obtain your General Express tracking number, usually provided by the sender after the package is dispatched. To track your order, follow these steps:

  1. Visit the official General Express website.
  2. Enter the tracking number in the designated tracker field.
  3. Click the "Track" button to view the shipping status of your delivery.

You’ll receive real-time updates on your package’s location and estimated delivery time, ensuring you stay informed throughout the shipping process.

Detailed tracking statuses General Express

General Express provides several detailed tracking statuses to help customers stay informed about their parcel's journey. Here’s an overview of the common tracking statuses you may encounter, along with their meanings:

  1. Order Received: This status indicates that your order has been successfully placed, and the shipment details have been recorded in the system.
  2. Package Dispatched: The parcel has been collected by General Express and is on its way to the sorting facility. This means that your package is in transit and will be processed shortly.
  3. In Transit: Your parcel is currently en route to its destination. This status may be updated several times as the package moves through various transit points.
  4. Arrived at Sorting Facility: The package has reached a sorting center. It will undergo processing to determine the most efficient route for delivery.
  5. Out for Delivery: The parcel is on the delivery vehicle and is expected to arrive at your address within the day. Make sure someone is available to receive the package.
  6. Delivered: Your parcel has been successfully delivered to the specified address. You should receive confirmation, often with a timestamp.
  7. Delivery Attempted: The delivery was attempted, but the recipient was not available to receive the package. A notice will typically be left with instructions for redelivery or pickup.
  8. Held for Pickup: The package is being held at a designated location, such as a local office or partner facility, for you to collect. You will need to bring identification and any required documentation.
  9. Return to Sender: The parcel could not be delivered for some reason (such as an incorrect address) and is being returned to the sender.
  10. Pending: This status indicates that there is an issue with the shipment that requires resolution, such as missing documentation or payment issues.
  11. Cancelled: The shipment has been canceled either by the sender or by General Express for various reasons.

Understanding these statuses will help you track your parcel effectively and know what to expect at each stage of the delivery process with General Express.