PostNL delivery tracking

PostNL International Mail tracking numbers

What is the PostNL International Mail tracking number?

PostNL International Mail serves international shipments, so a reliable tracking system is critical. Thanks to the tracking number, customers can check the package's location at any time, receive information about its status, and predict delivery times.

In addition, the tracking system allows you to monitor the passage of customs control, which is an important stage in international logistics. Using tracking numbers also helps the service process customer complaints faster in case of delivery problems.

Where to find PostNL International Mail tracking numbers

PostNL International Mail handles international shipments, and the tracking number is provided by the seller or online store immediately after the order is placed. If you haven't received it, check your email, as shipping information is often sent automatically after the order is placed.

You can also check your account on the seller's or marketplace's website by opening your purchase history. If the item is being shipped from another country, it may have been registered with the domestic postal system first. In this case, try to find it using alternative tracking numbers that sellers may provide.

If you can't find the number yourself, contact the store, seller, or PostNL directly.

PostNL International Mail tracking number formats

The tracking number format for PostNL International Mail typically consists of the following structure:

  • 2 letters at the start: This prefix identifies the carrier or the service used. In this case, "RR" signifies a specific type of service within PostNL's range, often used for registered mail.

  • 9 digits: This part is the unique identifier for the shipment. It is a sequential number assigned to each package.

  • 2 letters at the end: This suffix often represents the country of origin or the destination country, in this case, "NL" indicates that the parcel was sent from the Netherlands.

PostNL International Mail tracking statuses

Common PostNL International Mail tracking statuses and their meanings

Status

Description

Action Required

Receive item at location (Inb)

The package has arrived at the initial location.

No action required.

Send items to delivery point/collection point

The package is being sent to the next processing location.

No action required.

Receive item at the delivery office (Inb)

The package has arrived at the local delivery office.

No action required.

The item is at the local sorting centre

The package is being processed for final delivery.

No action required.

Item not delivered/ Pending delivery

The delivery attempt was unsuccessful.

Wait for reattempt or contact support.

The delivery of the item was unsuccessful

The package could not be delivered.

Schedule redelivery or pickup.

Deliver item (Inb)

The package is out for final delivery.

No action required.

The item has been delivered successfully

The package has been successfully delivered.

No action required.

Comparison of PostNL International Mail mailing services

Service

Pricing Structure

Delivery Speeds

Additional Features

Maximum Weight

International Parcel Services

€15-€40 (varies by destination and weight)

Standard, Express

Tracking, Insurance, Signature on delivery, Customs clearance

Varies by destination

Domestic Parcel Services

€6-€20 (depending on size and speed)

Standard, Next-day, Same-day

Delivery to lockers, delivery point, Tracking, Flexible delivery times

30 kg

International Mail Services

€10-€25 (depending on destination and weight)

Standard

Tracking for certain services, International reach

2 kg (typically for letters/documents)

Domestic Mail

€2-€10 (for letters or small parcels)

Next-day (for some options)

Tracking for registered mail, Signature on delivery

2 kg (for standard mail)

Contact information for PostNL International Mail

PostNL International Mail customer service channels

This phone +31 900 0990 connects you directly to PostNL's customer service team. It is a general support number where you can inquire about the status of your parcels, ask questions related to services, or resolve issues regarding shipments. The support team is available during business hours, and the call may be subject to a fee based on your location.

The PostNL website https://postnl.post/ offers a variety of self-service options, including tracking parcels, checking delivery status, and accessing service details for both international and domestic mail. It also provides contact forms, FAQs, and additional resources for resolving common inquiries or issues. This online platform allows customers to manage their shipments at their convenience and provides a portal for business-related inquiries.