Delhivery delivery tracking

Delhivery tracking numbers

What is a Delhivery tracking number?

A Delhivery tracking number usually consists of 12 or 14 digits, starting with a "1" or "D," followed by a sequence of numbers. This number is used to track shipments within India and internationally. By entering the tracking number, customers can monitor their parcel’s movement, from dispatch to final delivery. The tracking number ensures the package is handled correctly, offering customers transparency and timely updates. It also aids in resolving any potential issues with the shipment during transit.

Where to find Delhivery tracking numbers

  1. After processing the shipment through Delhivery, you are provided with a tracking number that will be sent to your email or SMS.

  2. You can find this number on the company's website in the section for checking the status of the parcel.

  3. To track, simply enter the number in the appropriate field on the Delhivery website or in the application.

The tracking number allows you to track the movement of the parcel through all stages of delivery, including processing in warehouses and customs control. If you did not receive a tracking number or have problems with tracking, contact support for more information.

Delhivery tracking number formats

The Delhivery tracking number format is usually composed of only numbers. The most common format has 12 or 14 digits, an example is: 19041696773415.

  • The first 4 digits (1904) are part of the tracking number, which can indicate a specific date or code associated with a specific period or shipment.

  • The next 2 digits (16) can be a code indicating a specific processing stage or category of the parcel.

  • The next 7 digits (9677341) are a unique identifier for each specific parcel in the Delhivery system.

  • The last 4 digits (15) are also part of the unique identifier, which helps to more accurately identify a specific shipment.

In general, the Delhivery track number is unique and consists of numerical combinations that help identify the parcel at all stages of its delivery.

Delhivery tracking statuses

Common Delhivery tracking statuses and their meanings

Status

Description

Action Required

Order Received

Delhivery has received the order information from the seller, but the parcel hasn't been picked up yet.

Wait for pickup to be scheduled.

Pickup Scheduled

The pickup of the parcel has been arranged and is expected to occur shortly.

No action is required, the shipment is in progress.

Awaiting Pickup

The package is ready for pickup but has not been collected yet.

Contact Delhivery for pickup if needed.

In Transit

The parcel is on its way to the destination, potentially transferring between facilities or vehicles.

Track for updates; no action is required unless delayed.

In Customs

The parcel is held for customs clearance in the case of international shipments.

Wait for customs clearance, or provide additional documents if requested.

Exception

An unexpected issue affecting delivery, such as weather, operational challenges, or customs delays.

Wait for further updates or contact Delhivery for details.

Delivery Attempted

The delivery agent attempted to deliver the parcel but could not due to issues like recipient unavailability.

Contact Delhivery to schedule a reattempt or resolve delivery issues.

Out for Delivery

The package is with the delivery agent and is on its way to the recipient's address.

Ensure availability at the address for delivery.

Delivered

The parcel has been successfully delivered to the recipient.

Confirm receipt of the parcel.

Return to Origin

The package is being returned to the sender, typically due to a failed delivery attempt or incorrect address.

Contact Delhivery to address delivery issues or confirm return details.

Held at Location

The parcel is being held at a Delhivery facility due to issues like incomplete documentation or payment.

Resolve the issue and arrange for pickup or further delivery.

Cancelled

The shipment has been cancelled due to a request from the sender or an issue preventing delivery.

Confirm with Delhivery if the cancellation was intentional or due to an error.

Comparison of Delhivery mailing services

Service

Pricing Structure

Delivery Speeds

Additional Features

Maximum Weight

Express Parcel Service

$0.48 - $1.20 per kg (domestic), $6+ for international shipments

Fast, with same-day or next-day delivery options.

Trackable shipments, and delivery notifications.

Typically up to 30 kg per parcel.

Warehousing

$0.24 - $0.60 per cubic meter/day (storage), $0.12 - $0.36 per order handling fee

N/A

Inventory management, order fulfilment, packaging, and shipping.

Varies based on Full Truckload Freightspace availability.

Part Truckload Freight

$360 - $840 per truck (domestic)

Varies depending on distance and route.

Cost-effective for smaller loads, flexible scheduling.

Typically up to 5-6 tons.

Full Truckload Freight

$840 - $1,800 per truck (domestic)

Flexible, depending on availability and location.

Full capacity truck usage, no need for load sharing.

Typically up to 16-18 tons.

Cross Border Service

$18 - $60 per kg (depending on country and destination)

Depends on origin and destination; typically 5-10 days.

Customs clearance, international tracking, and multi-country shipping.

Varies by country and regulations.

Contact information for Delhivery

Delhivery customer service channels

  1. The hotline +91 (124) 6719500 allows you to quickly reach the support team. This is a convenient way to get immediate assistance or real-time troubleshooting if you need to discuss delivery or service issues in detail.

  2. You can reach out to [email protected] for assistance if your question does not require an immediate response. You can email them with details of your issue or request additional information, and they will respond to your request at their convenient time.

  3. The official website of https://www.delhivery.com/ provides access to a variety of information about its services, pricing, and tracking options. In addition, the site has a contact form and a live chat to quickly connect with the support team, allowing you to get help directly online.