2GO delivery tracking

About 2GO

2GO is a leading courier service specializing in logistics and transportation solutions. It provides a range of delivery options, including same-day delivery, express shipping, and freight services for various industries. 2GO operates in multiple regions, primarily in Southeast Asia, with a strong presence in the Philippines. Its advantages include reliable tracking, efficient service, and competitive pricing, ensuring customer satisfaction. With a commitment to timely deliveries and extensive coverage, 2GO caters to both businesses and individuals, making it a trusted choice for shipping needs.

How to Track a Package with 2GO

Tracking a parcel with 2GO is easy and efficient. Start by finding your 2GO tracking number, which is usually given by the sender once the package is shipped. Follow these steps to monitor your delivery:

  1. Visit the official 2GO website or the 2GO tracker page.
  2. Enter your tracking number in the designated search field.
  3. Click the "Track Order" button.
  4. Wait for the shipping details to appear, showing the current status and location of your package.

This process ensures you stay updated on your delivery at every stage.

Detailed tracking statuses 2GO

When you track your parcel with 2GO, you may encounter several tracking statuses that provide insights into the shipment's progress. Here’s a detailed list of the statuses and their meanings:

  1. Order Placed: This status indicates that the shipment order has been created in the system but not yet picked up by the courier. It signifies the initial step of the shipping process.
  2. Picked Up: This status means that the courier has collected your parcel from the sender. The package is now in the courier's possession and is on its way to the processing center.
  3. In Transit: When you see this status, it indicates that your parcel is on its way to the destination. It may pass through various sorting facilities and hubs before reaching its final destination.
  4. Out for Delivery: This status means that your package is on the delivery vehicle and is scheduled to be delivered to you on that day. It's a good sign that your parcel will arrive soon.
  5. Delivered: This status confirms that your parcel has been successfully delivered to the recipient's address. If applicable, you might receive additional details like the delivery time and the name of the person who received it.
  6. Delivery Attempted: If this status appears, it indicates that the courier attempted to deliver the package but was unable to do so, usually due to the recipient not being available. Typically, a notice will be left, and the courier may attempt delivery again.
  7. Held for Pickup: This status indicates that your parcel is being held at a local facility or drop-off point for you to pick up. This may occur if delivery was not successful or if the service was requested for pickup instead.
  8. Returned to Sender: If you see this status, it means that your package could not be delivered and is being sent back to the original sender. Reasons could include incorrect address, refusal of delivery, or other issues.
  9. Customs Clearance: This status is relevant for international shipments. It indicates that your parcel is undergoing customs processing. Delays can occur at this stage, especially if additional documentation or duties are required.
  10. In Customs: This status means that the package is currently held at customs for inspection or clearance. The duration of this status can vary based on the specific regulations of the country.
  11. Exception: This status indicates an unexpected issue that could delay the delivery. Common reasons include damaged packaging, incorrect address, or customs issues. Further details are usually provided in the tracking updates.
  12. Canceled: This status means that the shipment has been canceled and will not be delivered. This can occur for various reasons, including request by the sender or logistical challenges.

Understanding these tracking statuses can help you interpret the progress of your shipment and manage expectations regarding your delivery with 2GO.