Branded package tracking
Give customers a branded tracking page for Parcelhub shipments, with clear, normalized delivery statuses throughout the journey.
Start with API
Give customers a branded tracking page for Parcelhub shipments, with clear, normalized delivery statuses throughout the journey.
Start with APITrack Parcelhub and 1,384 other carriers through one shipment tracking API, with automatic detection, explicit carrier selection, and webhook updates.
Explore the Tracking APIAdd Parcelhub tracking with Packy’s REST API, clear documentation, code examples, and webhooks. Start testing free with no credit card.
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What is a Parcelhub Tracking Number?
A Parcelhub tracking number is a reference code for shipments processed through Parcelhub's multi-carrier platform, which provides services for businesses in the UK. The tracking number's utility may depend on the underlying carrier (e.g., Yodel, Hermes, DX).
The tracking number is supplied by the retailer you purchased from. It will be in your shipping confirmation email. Direct consumers are typically advised to contact their retailer for tracking issues, as Parcelhub's services are business-oriented.
Parcelhub's own reference numbers often start with "PH" followed by nine digits.
Common Parcelhub Tracking Statuses and Their Meanings
| Original Status | Translated Status | Description | Action Required |
|---|---|---|---|
| Pending | The shipment has been booked but not yet collected or processed by the carrier. | None. | |
| In Transit | The package is moving within the selected carrier's network. | None. | |
| Out for Delivery | The local courier has the parcel and will attempt delivery today. | Be available for delivery. | |
| Delivered | The package has been successfully delivered. | Check delivery location. | |
| Returned | The package could not be delivered and is being sent back to the sender. | Contact the original retailer. |
Parcelhub Customer Service Channels