How can I track my package with a tracking number?

To track your package by the tracking number, simply paste or manually enter the tracking number into the input field on the Packy website and click the "Find package" button. The system will then begin tracking the package's journey, and you will be able to see the latest updates on its movement.

How to track order with an order number?

To track an order by the order number, go to the online store's account, find the "My Orders" section, select the order you want to track, and find the tracking number there. If the store or marketplace does not provide a tracking number for the order, you will need to contact the store's customer support.

How do you track international packages and deliveries?

We use a carrier auto-detection algorithm to track international parcels and deliveries. It allows us to find shipment data throughout its entire journey with multiple carriers (if applicable) and provide our users with the most accurate and detailed information about their package's movement.

Emirates Post delivery tracking

E

Emirates Post
https://emiratespost.ae
Support
+971 600 599999

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Rating

4.8

For online stores

Branded package tracking

Give customers a branded tracking page for Emirates Post shipments, with clear, normalized delivery statuses throughout the journey.

Start with API

For platforms and logistics companies

Automated shipment tracking

Track Emirates Post and 1,384 other carriers through one shipment tracking API, with automatic detection, explicit carrier selection, and webhook updates.

Explore the Tracking API

For developers

Emirates Post parcel tracking API

Add Emirates Post tracking with Packy’s REST API, clear documentation, code examples, and webhooks. Start testing free with no credit card.

View API documentation

Emirates Post Tracking Numbers

What is an Emirates Post Tracking Number?

An Emirates Post tracking number is a unique alphanumeric code assigned to shipments handled by Emirates Post, the official postal service of the United Arab Emirates (UAE). It allows senders and recipients to track mail and parcels through Emirates Post's network covering both domestic UAE deliveries and international shipments worldwide.

Where to Find Emirates Post Tracking Numbers

The tracking number is printed on the receipt issued at the post office counter when a trackable item is posted. Online shoppers receive it in their shipping confirmation email or can find it on the retailer's order tracking page. Tracking is available on the official Emirates Post website at emiratespost.ae, through the Emirates Post mobile app, or on third-party platforms such as trackingmore.com, 17track.net, and parcelsapp.com.

Emirates Post Tracking Number Formats

Emirates Post tracking numbers follow the UPU standard format: two letters + nine digits + country code AE (13 characters total).

R – Registered Mail (e.g., RA123456789AE)
E – EMS / Express Mail (e.g., EE123456789AE)
C – Parcels (e.g., CA123456789AE)

Some domestic shipments may use an EM-prefixed numeric code, such as EM123456789.

Emirates Post Tracking Statuses

Common Emirates Post Tracking Statuses and Their Meanings

Original Status	Description	Action Required
Shipment Received	Emirates Post has physically received and logged the parcel at a post office or sorting facility.	No action needed.
In Transit	The package is actively moving through the Emirates Post network or an international partner carrier.	No action needed; monitor for updates.
In Customs	The shipment is undergoing customs inspection by UAE or destination-country authorities.	Be prepared to pay applicable duties or provide requested documentation.
Held at Customs	Customs authorities are holding the item for additional inspection, duty payment, or regulatory review.	Contact Emirates Post or customs authorities to resolve the hold.
Out for Delivery	A courier is currently transporting the package to the recipient's address for delivery today.	Ensure someone is available at the delivery address.
Delivered	The shipment has been successfully delivered to the recipient.	No action needed; confirm receipt.
Delivery Failed	A delivery attempt was made but was unsuccessful.	Contact Emirates Post to schedule a re-delivery or arrange collection.
Returned	The item could not be delivered and is being returned to the sender.	Contact the sender to arrange re-shipment with a corrected address.

Comparison of Emirates Post Mailing Services

Service	Pricing Structure	Delivery Speed	Features
Standard Mail	Weight-based; from AED 2 domestically	Minimum 3 working days domestically	Basic delivery, no tracking for unregistered items
Registered Mail	Weight- and zone-based; standard pricing	3–7 working days domestically	Tracking, proof of posting, signature on delivery
Express (Domestic)	Weight-based; from AED 30	Next business day within UAE	Tracked, priority delivery, delivery confirmation
Premium (Domestic)	Flat rate from AED 150 excl. VAT	Same-day delivery within UAE	Same-day guarantee, full tracking, priority handling
EMS (International Express)	Weight- and zone-based; premium pricing	Priority international; varies by destination	Full tracking, priority customs handling, door-to-door delivery

Contact Information for Emirates Post

Emirates Post Customer Service Channels

Phone: 600 599 999
Email: Use website contact form for general enquiries
Website: Emirates Post – Track a Package
Social Media: Available via emiratespost.ae

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