Branded package tracking
Give customers a branded tracking page for Coretrails shipments, with clear, normalized delivery statuses throughout the journey.
Start with API
Give customers a branded tracking page for Coretrails shipments, with clear, normalized delivery statuses throughout the journey.
Start with APITrack Coretrails and 1,384 other carriers through one shipment tracking API, with automatic detection, explicit carrier selection, and webhook updates.
Explore the Tracking APIAdd Coretrails tracking with Packy’s REST API, clear documentation, code examples, and webhooks. Start testing free with no credit card.
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1.1 What is the Coretrails tracking number?
With Coretrails, a tracking number is your shipment manager. It enables you to monitor your parcel’s progress, estimated arrival time, and any unusual activity (like delivery exceptions or customs holds). This is especially useful for international shipments, where multiple checkpoints are involved. Coretrails’ tracking updates are clear and timely, making it easier for users to plan around deliveries and minimize disruptions.
Coretrails assigns a unique tracking code per shipment, but customers sometimes don’t receive or notice it. If that happens, you can retrieve it from multiple points of reference:
Example Tracking Number: CRT836088252675
2.1 Common Coretrails statuses and their meanings
| Status | Description | Action Required |
|---|---|---|
| The package left the shipper facility | The package has left the sender’s location. | No action needed |
| The package arrived at the carrier facility | The package has arrived at a carrier facility. | No action needed |
| The package was left carrier facility | The package has left the carrier facility. | No action needed |
| The package arrived at a carrier facility | The package arrived at another carrier facility. | No action needed |
| The package is being processed at the carrier facility | The package is being processed at the carrier facility. | No action needed |
| The package is out for delivery | The package is on its way to the recipient. | Wait for delivery |
| The package was delivered near the front door | The package has been delivered near the front door or porch. | Collect your package |
| Service | Approx. Pricing | Delivery Speeds | Additional Features | Maximum Weight |
|---|---|---|---|---|
| Standard International Parcel | ~$15–$25 per 1 kg | 7–14 business days | Basic tracking, door-to-door delivery, customs clearance support | Up to 30 kg |
| Express International Parcel | ~$30–$50 per 1 kg | 3–7 business days | Real-time tracking, priority handling, faster customs release, insurance available | Up to 30 kg |
| Economy Small Parcel | ~$10–$18 per 1 kg | 10–20 business days | Cost-effective with limited tracking, best for low-value shipments | Up to 5 kg |
| Courier / Same-Day | ~$20–$40 local rate | Same-day or next-day locally | On-demand pickup/drop-off, ideal for urgent local deliveries | Up to 20 kg |
4.1 Coretrails customer service channels
Coretrails provides customer service through two primary channels:
Email: [email protected] — for general inquiries, shipment issues, or business questions. Ideal for including documents such as receipts or photos.
Website: coretrails.com — offers real-time tracking, support forms, and information about services. Customers can enter tracking numbers to check updates directly.