Branded package tracking
Give customers a branded tracking page for Chazki shipments, with clear, normalized delivery statuses throughout the journey.
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Give customers a branded tracking page for Chazki shipments, with clear, normalized delivery statuses throughout the journey.
Start with APITrack Chazki and 1,384 other carriers through one shipment tracking API, with automatic detection, explicit carrier selection, and webhook updates.
Explore the Tracking APIAdd Chazki tracking with Packy’s REST API, clear documentation, code examples, and webhooks. Start testing free with no credit card.
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1.1 What is a Chazki tracking number?
Chazki’s tracking numbers serve as the digital fingerprint for your package. This number gives customers real-time access to their shipment’s location and current status via Chazki’s tracking platform. Whether your parcel is being processed at a warehouse or is out on delivery, the tracking number provides transparency and convenience. It helps avoid missed deliveries and improves communication between the courier and the recipient.
Chazki provides tracking numbers to help customers monitor their shipments. If you haven’t received yours, it can be frustrating. However, you can usually find the tracking number quickly by following these steps. Here’s how to get your Chazki tracking number if it’s missing.
Steps to find your Chazki tracking number:
The delivery service Chazki uses a specific tracking number format to identify and track shipments. This format helps accurately distinguish each parcel within their system and monitor its progress throughout the delivery process.
Chazki Tracking Number Format (example: TML1907469784413376512):
Prefix (3 letters):
Indicates the service type, region, or internal code of the courier (e.g., TML).
Unique numeric code (20 digits):
Identifies the specific shipment and ensures the tracking number is unique.
| Status | Description | Action Required |
|---|---|---|
| Label Created | A shipping label has been generated; the package has not yet been received by the courier. | None — awaiting drop-off/pickup. |
| Pending Entry to PaQuery | Shipment is pending entry into the PaQuery system. | None — waiting for processing. |
| Arrived at PaQuery Point | The package has arrived at a designated PaQuery hub or point. | None — being processed. |
| Package Picked Up | The courier has picked up the package from the sender or drop-off point. | None. |
| In Transit | The package is currently being transported to its next destination. | None — en route. |
| In Possession of Courier | The courier has taken responsibility for the final delivery. | None — delivery in progress. |
| Out for Delivery | The package is on the way to the recipient’s address. | Be available to receive the package. |
| Delivery Attempted | Delivery was attempted but was unsuccessful. | Possibly reschedule or contact support. |
| Delivered | The package has been successfully delivered. | None — delivery complete. |
| Returned to Sender | The package is being returned to the sender. | Contact support if unexpected. |
| On Hold | Shipment is temporarily paused (e.g. customs, payment, issue). | May need to contact support. |
| Exception | A delivery issue occurred (e.g. delay, wrong address, damage). | Check details or contact support. |
| Service | Pricing Structure | Delivery Speeds | Additional Features | Maximum Weight |
|---|---|---|---|---|
| First and a Half Mile | Approx. $1.50–$3.50 per package (volume-based discounts) | Same day or next day | Pickup from seller/warehouse, routing optimisation, real-time tracking | Up to 20 kg |
| Last Mile | Approx. $2–$5 per delivery, depending on zone & volume | Same day to 48 hours | Doorstep delivery, electronic proof of delivery,and app integration | Up to 30 kg |
| SaaS | Monthly subscription ($100–$500+) depending on business size | Real-time platform access | White-label tracking platform, API integration, logistics analytics | Not applicable (software) |
| Fulfillment | Based on storage volume + pick & pack fees (starting ~$0.30/order) | 24–72 hours | Inventory storage, order processing, same-day shipping option | Up to 30 kg per order |
4.1 Chazki customer service channels
Chazki provides customer support through several convenient channels. Customers can reach them by email, with dedicated addresses for different countries—for example, [email protected] for general inquiries.
In some countries, customers can also contact Chazki by phone; for instance, Argentina has direct phone support via the same WhatsApp number. Additionally, Chazki offers online tracking tools, allowing users to monitor their shipments through platforms like their website or dedicated tracking pages. More information about services, pricing, and support is available at their official website: www.chazki.com.