Top You delivery tracking

TopYou tracking numbers

What is the TopYou tracking number?

TopYou offers fast and convenient international delivery, and the tracking number allows customers to monitor the entire transportation process. It allows you to receive updated information about the parcel's status, its movement between logistics centers and the estimated arrival date. This is especially important for those who are expecting important or urgent shipments. Using tracking numbers helps to improve the level of service and avoid loss or confusion with shipments.

Where to find TopYou tracking numbers

For parcels sent via TopYou, the tracking number is usually sent by the seller after the order is processed. If you haven’t received it, first check the purchase confirmation email, as well as the order history in your account on the website where you made the purchase.

On some marketplaces, such as AliExpress, the tracking number may only be displayed after the item has been handed over to the logistics company. Therefore, it is worth waiting a while. If the number is still missing, contact the seller through the platform. In case communication with the seller is difficult, you can write to the TopYou support service, indicating your data and purchase details.

TopYou tracking number formats

The tracking number format for TopYou typically consists of 14 characters, as shown in the example TYZRB0011342644YQ:

Prefix (TYZRB) – This is the initial part of the tracking number, which often represents the carrier or service type. In this case, "TYZRB" is associated with TopYou as the carrier's code.

Numerical Sequence (0011342644) – This is the unique tracking number assigned to the parcel. It can be any series of numbers that differentiate one shipment from another.

Suffix (YQ) – The last two characters are used for additional classification or to denote a specific service, such as the shipping method or destination.

TopYou tracking statuses

Common TopYou tracking statuses and their meanings

Status

Description

Action Required

ARRIVE_FIRST_MILE

The package has arrived at the first sorting point in the origin country.

No immediate action required.

DEPART_FIRST_MILE

The package has left the first sorting point for further transit.

No immediate action required.

LH_HO_IN_SUCCESS

The package has been successfully handed over to the airline.

No immediate action required.

CC_EX_SUCCESS

The package has successfully cleared export customs.

No immediate action required.

LH_HO_AIRLINE

The package has been loaded onto the airline for international shipping.

No immediate action required.

AIRLINE ARRIVED AT TRANSIT COUNTRY OR DISTRICT

The package has arrived in a transit country before the final destination.

No immediate action required.

HAND OVER TO AIRLINE

The package is handed over to the airline for transportation.

No immediate action required.

AIRLINE DEPARTED FROM TRANSIT OR DISTRICT COUNTRY

The package has left the transit country.

No immediate action required.

ARRIVE AT DESTINATION COUNTRY

The package has arrived in the destination country.

Customs clearance may be required.

IMPORT CLEARANCE SUCCESS

The package has successfully passed import customs clearance.

No immediate action required.

EXPORT CLEARANCE SUCCESS

The package has passed export customs clearance.

No immediate action required.

GTMS_ACCEPT

The package has been accepted for delivery processing.

No immediate action required.

CC_IM_SUCCESS

The package has successfully cleared import customs in the destination country.

No immediate action required.

DELIVERY ATTEMPT FAILURE

The delivery attempt failed, possibly due to an incorrect address or absence of a recipient.

Contact the carrier or check for redelivery options.

RECEIVED BY LINE-HAUL

The package has been received by a logistics hub for further processing.

No immediate action required.

OUTBOUND IN SORTING CENTER

The package has been processed and is ready for outbound shipping.

No immediate action required.

INBOUND IN SORTING CENTER

The package has entered the sorting center for processing.

No immediate action required.

ACCEPTED BY CARRIER

The package has been accepted by the carrier for further transit.

No immediate action required.

DELIVERED, PO BOX

The package has been delivered to a PO Box at the destination address.

No action required if the PO Box is accessed.

DELIVERED, IN/AT MAILBOX

The package has been delivered to the mailbox at the destination address.

No action required if the mailbox is accessed.

Comparison of TopYou mailing services

Service

Pricing Structure

Delivery Speeds

Additional Features

Maximum Weight

International Express

$30 - $60 (depending on weight and destination)

3-7 days (depending on destination)

Expedited shipping, real-time tracking, priority service

Varies (typically 30-50 kg)

International Line

$15 - $40 (depending on weight and destination)

7-14 days (depending on destination)

Cost-effective international shipping, reliable delivery

Varies (typically 30-50 kg)

FBA First Leg

$20 - $50 (depending on size and weight)

3-7 days

Direct shipping to Amazon warehouses, tracking provided

Varies (typically 30-50 kg)

Postal Parcel

$10 - $30 (depending on weight and destination)

10-30 days

Standard international shipping, cost-efficient for non-urgent shipments

Varies (typically 20-30 kg)

Consolidation and Purchasing

$5 - $15 per consolidation, plus purchasing fees

Varies depending on consolidation

Combine multiple packages into one shipment, cost-saving

Varies (typically 30-50 kg)

Contact information for TopYou

TopYou customer service channels

  • Phone: 0755-81819898

You can reach TopYou’s customer service team via phone for immediate assistance. This channel allows for direct communication with support agents who can help resolve any inquiries or issues related to shipments, delivery, or other services.

For more detailed inquiries, issues that require documentation, or cases that need to be addressed over time, you can contact TopYou via email. Sending an email allows you to provide comprehensive details about your issue and receive a written response, which is useful for keeping records of communication.

The website serves as a central hub for information regarding TopYou’s services. It includes options for tracking parcels, finding shipping rates, and accessing FAQs or other support materials. You may also find contact forms for customer service, in addition to other self-service tools that can help resolve common questions and issues.