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Shopee Xpress Singapore delivery tracking
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Shopee Xpress Singapore
https://spx.sg -
Support
6789 8888
support.shopee.sg
Shopee Xpress Singapore tracking numbers
What is a Shopee Xpress Singapore tracking number?
The tracking number for Shopee Xpress Singapore is an important tool that allows you to track the status of your parcel delivery. With this number, customers can see the location of the product at all stages of its journey, which helps to avoid possible delays.
It also provides an opportunity to get accurate information about the date and time of delivery, which makes it easier to plan for receipt. If there are any problems, the tracking number makes it easy to contact support to resolve issues. Using this number ensures transparency in the delivery process, which reduces the number of requests from users.
Where to find Shopee Xpress Singapore tracking numbers
For Shopee Xpress Singapore, the tracking number can be found:
In the email sent after placing an order.
It is also available in the user's account on the Shopee platform, where you can view the details of your order.
In case the parcel has been handed over to the courier for delivery, the tracking number will be displayed in his message or on the delivery invoice.
In addition, the tracking number can be found in the "My Orders" section on the Shopee website or mobile app.
If you have any difficulties finding it, you can always contact Shopee support.
Shopee Xpress Singapore tracking number formats
The tracking number format for Shopee Xpress starts with the prefix "SG" followed by 13 digits. For example SG123456789012:
"SG" prefix: This indicates that the package is processed through the Shopee Xpress delivery service in Singapore, which helps to identify the country of origin easily.
13 digits: The prefix is followed by a unique set of 13 digits, ensuring each package's individuality. Thanks to this number, the system can accurately track the delivery status of each package at all stages of its movement.
Since each number is made up of a combination of a prefix and 13 digits, this ensures that each tracking number is unique and not repeated, which ensures accurate tracking. Using this number on the Shopee platform or the Shopee Xpress website, buyers can track their product at any stage of delivery, from the moment it is shipped to its destination.
Shopee Xpress Singapore tracking statuses
Common Shopee Xpress Singapore tracking statuses and their meanings
Status | Description | Action Required |
Order Placed | The customer has successfully placed an order. The item has not yet been processed for shipping. | No action is required. Wait for confirmation from the seller. |
Order Confirmed | The seller has confirmed the order and it is ready for processing. | No action is required. Await pickup by Shopee Xpress. |
Picked Up | The item has been picked up by the courier from the seller or warehouse. | No action is required. The item is in transit to the sorting centre. |
In Transit | The package is in transit and being moved towards the delivery destination. | No action is required. Wait for further updates. |
Sorting | The package is being sorted at a hub or warehouse before being dispatched for final delivery. | No action is required. The package is being prepared for delivery. |
Out for Delivery | The package is out for delivery and on its way to the recipient’s address. | Ensure someone is available to receive the package. |
Delivery Attempted | The courier attempted to deliver the package, but the delivery was unsuccessful. | Contact Shopee Xpress to reschedule the delivery or arrange pickup. |
Delivered | The package has been successfully delivered to the recipient. | No further action is required. Confirm receipt of the package. |
Returned to Sender | The package is being returned to the sender due to issues like non-delivery or incorrect address. | Contact Shopee Xpress or the seller to resolve the issue. |
Cancelled | The order was cancelled before shipment or delivery was completed. | No action is required if you are the customer. For sellers, recheck order details. |
Lost in Transit | The package was lost during transit and could not be delivered. | Contact Shopee Xpress for assistance and a possible investigation. |
Comparison of Shopee Xpress Singapore mailing services
Service | Pricing Structure | Delivery Speeds | Additional Features | Maximum Weight |
Last-Mile Delivery | SGD 2 - SGD 8 per item | Typically 1-3 days | Final leg delivery from local hub to customer’s address | Varies based on product |
Standard Delivery | SGD 3 - SGD 6 per item | 3-7 business days | Standard delivery with tracking updates | Typically up to 10kg |
Express Services | SGD 6 - SGD 12 per item | 1-2 business days | Priority processing, faster dispatch, and tracking updates | Typically up to 10kg |
Contact information for Shopee Xpress Singapore
Shopee Xpress Singapore customer service channels
Phone: Shopee Xpress Singapore provides 24/7 support via phone at 6789 8888. This is a convenient way to get help or ask questions about shipping or service.
Email: You can contact the support team via email at support.shopee.sg. They provide expert assistance and respond to user queries.
Website: You can find more information about the services on the official Shopee Xpress Singapore website (https://spx.sg) and contact support via the feedback form. The website contains useful resources and FAQs.