Japan Post Service delivery tracking

Japan Post tracking numbers

What is the Japan Post tracking number?

Japan Post’s tracking number system allows users to trace their packages at each stage of delivery. Whether domestic or international, Japan Post provides real-time updates on parcel locations, including any customs processing. This service offers customers confidence in knowing where their package is and when it will arrive.

Where to find Japan Post tracking numbers

If you don’t have the tracking number for your Japan Post shipment, it is typically printed on the receipt you received when sending the parcel. If you made an online purchase, the seller or online store should have sent the tracking number via email once the item was shipped. For registered mail or express services, the tracking number is always included on the receipt. If the number is lost, you can visit the local Japan Post office with your shipment details to help locate it. Additionally, customer service might assist you in retrieving the tracking number based on the shipment information.

Japan Post tracking number formats

The tracking number for Japan Post (RN076018770JP) follows a specific format, and here's a breakdown:

  • First two letters (RN): This indicates the type of service. In this case:

  • R: Registered Mail (a service with tracking and signature upon delivery).

  • N: A second letter indicating a specific category of mail (such as international registered mail).

  • Nine digits (076018770): These are unique identifiers assigned to the specific shipment. The number is generated by Japan Post to track the package.

  • Last two letters (JP): This indicates the country of origin, which in this case is Japan, as per the ISO 3166-1 alpha-2 country code for Japan.

Japan Post tracking statuses

Common Japan Post tracking statuses and their meanings

Status

Description

Action Required

Origin Post is Preparing Shipment

The item is being prepared for shipment by the origin post.

No action required; waiting for dispatch.

Posting/Collection

The item has been posted or collected at the origin facility.

No action required; shipment in progress.

Processed Through Facility

The item has been processed through a facility.

No action required; awaiting further transit.

Arrival at outward office of exchange

The item has arrived at the office for export processing.

No action required; item moving to export.

Dispatch from outward office of exchange

The item has been dispatched from the export office.

No action required; awaiting international transit.

Processed Through USPS Facility

The item has been processed through a USPS facility.

No action required; awaiting further processing.

Arrival at USPS Regional Facility

The item has arrived at a USPS regional facility.

No action required; awaiting transfer to the next facility.

Departed USPS Regional Facility

The item has departed from the USPS regional facility.

No action required; in transit to the next stage.

Arrived at USPS Facility

The item has arrived at a USPS facility for further processing.

No action required; preparing for delivery.

In Transit to Next Facility

The item is being transferred to another facility.

No action required; awaiting further processing.

Item presented to import Customs

The item has been presented to import customs for clearance.

No action required unless customs hold occurs.

Inbound Into Customs

The item is being processed by customs on arrival.

No action required; waiting for customs clearance.

Item into sorting center

The item has entered a sorting center for further distribution.

No action required; awaiting sorting.

Redirection

The item has been redirected to a new address or location.

Follow-up if the item needs to be delivered to a new address.

Out for Delivery

The item is out for delivery to the final address.

Wait for delivery or check with the carrier.

Arrived at Post Office

The item has arrived at the local post office.

Wait for delivery or arrange pickup if necessary.

Processing at delivery Post Office

The item is being processed at the final delivery post office.

No action required; item in final processing.

Notice Left (No Authorized Recipient Available)

A notice was left as the recipient was unavailable.

Contact the post office to reschedule delivery or arrange pickup.

Retention

The item is being held at the post office for further action.

Pick up the item or arrange for redelivery.

Delivered

The item has been delivered to the recipient.

No action required; delivery is complete.

Left with Individual

The item was handed to an individual at the delivery address.

No action required; item delivered successfully.

Final delivery

The item has been successfully delivered.

No action required; delivery complete.

Comparison of Japan Post mailing services

Service

Pricing Structure

Delivery Speeds

Additional Features

Maximum Weight

Airmail

Based on weight and destination; approx. $10–$150

within 3 to 6 working days

No tracking by default (optional); no insurance

up to 30 kg

Surface Mail

Cheapest; based on weight and destination; approx. $5–$100

within 1 to 3 months

No tracking by default; no insurance

up to 30 kg

Economy Air

Mid-range pricing; approx. $7–$120

within 6 to 13 working days

No tracking by default; no insurance

up to 30 kg

Ems

Premium pricing; approx. $20–$300

between 2 and 4 working days

Includes tracking and insurance up to $200

up to 30 kg

Small Packages

Lower pricing; approx. $5–$50

Varies by method (Airmail, SAL, Surface)

Available for small parcels only; tracking optional

up to 2 kg

Contact information for Japan Post

Japan Post customer service channels

Japan Post provides customer support through phone and their official website. Customers can contact Japan Post by calling 03-3477-0111, where they can inquire about domestic and international mail, tracking, postage rates, and delivery issues. The phone service is available during business hours.

The official website of Japan Post, http://www.post.japanpost.jp/, offers a range of online services, including mail tracking, postage calculators, service guides, and branch locators. Customers can check the status of their deliveries, find information about sending parcels, and access frequently asked questions. The website supports both domestic and international users, with some sections available in English, making it a useful resource for non-urgent inquiries and self-service options.