Hermes Germany delivery tracking

Hermes Germany tracking numbers

What is a Hermes Germany tracking number?

At Hermes Germany, the tracking number allows customers to track the movement of parcels at each stage of their journey. This is important because this way you can find out the exact delivery date and be ready to receive the goods.

The tracking number allows you to conveniently track the situation in case of delay or damage to the goods, as well as promptly resolve issues. Thanks to this, customers can be sure that their order will be delivered on time and without problems. In general, it provides convenience and simplifies the process of receiving goods.

Where to find Hermes Germany tracking numbers

You can find the Hermes Germany tracking number:

  • In the email you receive after your package has been shipped. It is important to check your mailbox, as the message with the tracking number may end up in spam.

  • Users can also view the status of the order in their account on the Hermes website or mobile app.

  • If you purchased the product from stores that work with Hermes, the tracking number will be indicated in the order confirmation or receipt.

If you cannot find the tracking number, please contact Hermes support for more information.

Hermes Germany tracking number formats

The tracking number format for Hermes Germany service consists of an alphanumeric combination that includes certain elements that help determine the tracking details of the package.

For example, the tracking number H1001930638202501050:

This format begins with the letter 'H', followed by 19 digits.

  • The 'H' at the start signifies that the shipment is handled by Hermes Germany.

  • The 19-digit sequence serves as a unique identifier for each package, allowing Hermes to track the package through each stage of its journey, from pickup and sorting to final delivery.

This extended format provides a high level of detail in the tracking system, enabling customers to follow their parcels more accurately and efficiently. Each part of the number can correspond to specific logistics details, including sorting hubs, delivery routes, and package statuses, offering a comprehensive tracking experience.

Hermes Germany tracking statuses

Common Hermes Germany tracking statuses and their meanings

Status

Description

Action Required

The shipment was announced

The shipment has been registered and is being processed.

No action required. Wait for the next update.

The shipment is being forwarded to Hermes

The shipment is being sent to a Hermes facility for further processing.

No action required. Wait for the next update.

The shipment was taken over by Hermes in Münster-Osnabrück

Hermes has officially received the shipment in the specific location.

No action required. Wait for the sorting process to complete.

The shipment was sorted and forwarded in Bad Rappenau (Heilbronn)

The shipment has been sorted and forwarded from a specific sorting hub.

No action required. Wait for the next update.

The shipment has been sorted and forwarded

The package has been sorted and sent to the next stage of delivery.

No action required. Wait for the delivery stage.

The shipment is out for delivery

The shipment is on its way to the recipient’s address.

Ensure someone is available to receive the package.

The shipment was delivered to the drop-off point

The package has been delivered to a designated drop-off point for pickup.

Go to the designated location to pick up the package.

Comparison of Hermes Germany mailing services

Service

Pricing Structure

Delivery Speeds

Additional Features

Maximum Weight

National packages

€4 - €10 (domestic)

Standard: 1-5 business days

Option for standard and express delivery, tracking available

Up to 25 kg per package

International Packages

€10 - €30 (EU); €20 - €60 (outside EU)

Europe: 3-7 business days; Rest of the world: 7-14 days

International tracking, delivery to many countries in Europe and beyond

Up to 25 kg per package

Have packages picked up

€5 - €15 (domestic); €10 - €30 (international)

Pickup can be scheduled for any business day

Convenient home pickup service, available for both national and international shipments

Varies based on size/weight

ParcelShop delivery

€4 - €10 (domestic)

Delivery typically within 1-5 business days

Option to drop off or pick up from ParcelShop locations, flexible pickup and delivery times

Up to 25 kg per package

Suitcases and luggage

€15 - €40 (EU); €30 - €70 (outside EU)

2-7 business days (varies by destination)

Special service for luggage and large items, door-to-door service, tracking available

Up to 30 kg per suitcase

Contact information for Hermes Germany

Hermes Germany customer service channels

Phone: Hermes Germany offers customer support through their phone line at +49 (040) 593 551 111. This channel allows customers to speak directly with a representative for assistance with tracking, delivery issues, and other inquiries.

Website: Customers can visit https://www.myhermes.de/ to access a range of services, including tracking shipments, scheduling pickups, and finding solutions to common issues. The website also provides useful FAQs and contact forms for direct communication with customer service.