How can I track my package with a tracking number?

To track your package by the tracking number, simply paste or manually enter the tracking number into the input field on the Packy website and click the “Find package” button. The system will then begin tracking the package’s journey, and you will be able to see the latest updates on its movement.

How to track order with an order number?

To track an order by the order number, go to the online store’s account, find the “My Orders” section, select the order you want to track, and find the tracking number there. If the store or marketplace does not provide a tracking number for the order, you will need to contact the store’s customer support.

How do you track international packages and deliveries?

We use a carrier auto-detection algorithm to track international parcels and deliveries. It allows us to find shipment data throughout its entire journey with multiple carriers (if applicable) and provide our users with the most accurate and detailed information about their package’s movement.

EMS delivery tracking

E

EMS
https://www.ems.post
Support
+86 20 11183

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Rating

4.8

EMS tracking numbers

What is the EMS tracking number?

EMS offers a reliable tracking system that allows customers to monitor their shipments using a unique tracking number. This format is typically a combination of letters and numbers and provides real-time updates on the parcel’s status, including dispatch, transit, and final delivery. EMS tracking numbers are essential for confirming fast and secure international deliveries.

Where to find EMS tracking numbers

EMS provides a tracking number when an item is sent through their network. This number will be included in your shipping confirmation email. You can also find the tracking number by logging into your EMS account if you have one or by checking the shipment receipt.

If you're still unable to locate the tracking number, visit the EMS website and use their “Track and Trace” feature. If necessary, you can always contact EMS customer service to retrieve the tracking number by providing your order details.

EMS tracking number formats

EMS (Express Mail Service) tracking numbers usually have a format that includes letter and number combinations. In the case of the given number EP453543999NZ, here is what each part means:

First letter (E): This indicates the type of package. "E" stands for international express service.
Second letter (P): Indicates a specific country or type of postal service.
Numeric code (453543999): This is a unique identifier for a specific package, which allows you to track its status during transportation.
Last two letters (NZ): This is the country code of the sender or recipient (in this case, it is New Zealand, indicated as "NZ").

So, EP453543999NZ is an international EMS tracking number used to track a package sent from New Zealand.

EMS tracking statuses

Common EMS tracking statuses and their meanings

Status	Description	Action Required
Posted	The shipment has been posted and is in transit.	No immediate action is needed.
Arrived at the export office	The shipment has arrived at the export office.	No immediate action is needed.
Presented to export customs and security	The shipment has been presented to customs for inspection.	Wait for customs processing.
Held for export customs inspection	The shipment is being held for customs inspection.	Wait for clearance from customs.
Released from export customs and security	Customs has cleared the shipment for export.	No immediate action is needed.
Departed from export office	The shipment has left the export office.	No immediate action is needed.
Arrived at destination import office	The shipment has arrived at the destination import office.	Wait for customs processing at the destination.
Presented to import customs	The shipment has been presented to destination customs.	Wait for customs clearance.
Released from import customs	The shipment has cleared customs at the destination.	No immediate action is needed.
Departed from destination import office	The shipment has left the destination customs office.	No immediate action is needed.
Delivered	The shipment has been delivered to the recipient.	No action is needed. The package has been received.

Comparison of EMS mailing services

Service	Pricing Structure	Delivery Speeds	Additional Features	Maximum Weight
EMS International Express	Approx. $30 - $100 for a small package (0.5-1 kg) internationally, depending on destination.	Fastest international delivery, typically 3–7 business days.	Priority service, real-time tracking, door-to-door delivery, and customs clearance assistance.	Varies by destination, but generally up to 30 kg.
EMS Domestic Express	Approx. $10 - $50 within the country, depending on the size and weight of the package.	1-3 business days within the country.	Express delivery, tracking updates, door-to-door service, reliable and fast delivery.	Up to 30 kg.
EMS International Economy	Approx. $20 - $70 for a small package (0.5-1 kg) depending on the destination.	Slower than EMS Express, typically 7-15 business days.	Economical international service, real-time tracking, customs assistance, and door-to-door service.	Varies, generally up to 30 kg.
EMS Parcel Post	Approx. $15 - $50 depending on weight and destination.	10-30 business days depending on destination.	Standard parcel delivery, tracking available, international and domestic services.	Varies, generally up to 30 kg.
EMS Priority Service	Approx. $40 - $120 USD for a small package (0.5-1 kg) internationally, depending on destination.	Fast priority service, typically 2-5 business days internationally and 1-2 days domestically.	Premium priority service, real-time tracking, faster customs clearance, and guaranteed delivery timelines.	Up to 30 kg.
EMS for E-commerce	Approx. $20 - $80 for a small package (0.5-1 kg), prices vary based on agreements with e-commerce platforms.	Fast delivery options, usually 5-7 days for international.	E-commerce tailored services, integration with online stores, shipping solutions for retailers, bulk shipping options.	Up to 30 kg, varies by platform and agreement.

Contact information for EMS

EMS customer service channels

There are several channels you can use to contact EMS. The official EMS website provides access to many useful features, such as tracking your parcel, finding the nearest branch, and more. The website is available at: https://www.ems.post/en, where you will find all the necessary information about services, rates, and other important issues.

EMS offers different types of delivery, which are available in different countries. You can find out which services are available in your country and get information about their features. The site allows you to choose between international services, such as fast delivery via EMS Express, as well as standard international mail.

There is also a feedback form on the EMS website, where you can leave your question or problem, and support representatives will contact you to help resolve the situation.

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