Aeropostale package tracking

How to Track an Aeropostale Order: A Simple Guide

You just ordered some clothes—maybe those vintage tees, cozy hoodies, or spring denim from Aeropostale—and now you’re stuck playing the waiting game. You're refreshing your inbox, wondering, “Where is my stuff, and when's it going to arrive?” No worries — tracking your Aeropostale order is straightforward once you know how. Here's everything you need to know, step by step.

How to Track an Aeropostale Order

You can track your order in a few ways—use your tracking number, check your account, or use a guest lookup if you didn’t sign in. Let’s break it down.

Using Your Tracking Number

  • When your order ships, Aeropostale sends a “Your Order Has Shipped” email. That email includes a tracking number (and usually a link to the carrier).
  • Open the shipping confirmation email.
  • Copy the tracking number—it’s usually from UPS or USPS, sometimes FedEx.
  • Click the link or head to the courier’s website.
  • Paste the number in the tracker and hit Track.

You’ll see status updates like “In Transit,” “Out for Delivery,” and “Delivered.” A heads-up: tracking sometimes takes 24 hours to start showing info—don’t freak out if it’s quiet at first.

Tracking via Your Aeropostale Account

  • Visit aeropostale.com.
  • Click the profile/account icon (top right).
  • Select “My Orders” or “Order History.”
  • Click on the order you want to check.

You'll get the current status, tracking link, and estimated delivery date—neat and simple.

Using Third-Party Tracking Apps

Want everything in one place? Apps like PackyApp are great for this:

  • Paste your tracking number.
  • App detects the carrier.
  • You get updates & notifications as your package moves.

Aeropostale Tracking Number Formats

CarrierFormat ExampleNotes
UPSStarts with “1Z” + 16 charactersMost common format
FedEx12–15 digitsFor express shipments
USPS20–22 digits or 13 alphanumericUsed for smaller packages

Knowing this tells you where to track it.

Couriers Used by Aeropostale

  • UPS
  • FedEx
  • USPS (especially for smaller or lightweight packages)

Which one you get depends on what you ordered and where you're located.

Order Delivery Statuses

StatusWhat It MeansWhat You Should Do
Order ConfirmedAeropostale received the orderSit tight; they’ll start packing
ProcessingThey’re preparing your itemsNo action needed
ShippedThe carrier has the packageStart tracking
In TransitIt’s traveling through the carrier’s networkWatch for updates
Out for DeliveryThe delivery driver has it todayBe home or available
DeliveredIt’s at your addressCheck your porch/mailbox
ExceptionSomething went wrong (wrong address, weather, etc.)Contact Aeropostale or the carrier
Returned to SenderDelivery failedReach out to support

If your status doesn’t update for over 48 hours after being marked “Shipped,” contact either the carrier or Aeropostale support.

Aeropostale Customer Support

  • Live Chat on the site (usually during business hours)
  • Phone Support: 1-888-RENO-YES (1-888-736-6937)
  • Email: Available through their contact form
  • Track My Order page for guests

They’re pretty good at resolving shipping issues or missing packages.

Common Issues & FAQs

Where’s my tracking number?
It will arrive after shipping confirmation. If you still don’t see it after 2 days, check your spam or reach out to support.

Tracking isn’t updating?
Tracking can take 24–48 hours to start showing details. If it’s been more than 3 days, contact the carrier or Aeropostale.

It says “Delivered,” but nothing here?
Check common delivery spots like porches or corridors. If your item is still missing, get in touch with Aeropostale and the carrier.

Can I change the shipping address?
Only before your package ships. Once it’s labeled as “Shipped,” it’s too late—your only option is to reroute with the carrier.

How long does delivery take?
Orders usually arrive in 4–7 business days with standard shipping. FedEx or UPS options may be faster during checkout.