SL delivery tracking

SL tracking numbers

1.1 What is the SL tracking number?

In SL’s delivery network, tracking numbers are critical for maintaining full shipment visibility. They act as a digital trail that follows the parcel throughout its journey, including warehouse handling, sorting, and local delivery. Customers can input their SL tracking number online to receive instant status updates, which is especially helpful during busy seasons or international shipments. This level of clarity enhances the overall user experience and fosters trust in the service.

1.2 Where to find SL tracking numbers

Every SL shipment comes with a tracking code, but if you haven’t found it, don’t worry—there are simple ways to locate it. Some customers overlook the message, or it gets lost in transit communications.

  • Check email or SMS notifications sent by SL or the dispatching company.
  • Log in to your online store’s account (My Orders section) where courier details are listed.
  • Review printed drop-off documents or handouts provided at the time of shipment.
  • Check the waybill label attached to the package.
  • If still missing, contact SL support with recipient name, shipping address, and date.

1.3 SL tracking number formats

Example Tracking Number: AP00000021603SL

  • Prefix (AP) — two uppercase letters, may indicate region or shipment type.
  • Numeric Sequence (00000021603) — 11-digit unique shipment ID.
  • Suffix (SL) — confirms the courier as SL Global.

2. SL tracking statuses

2.1 Common SL statuses and their meanings

StatusDescriptionAction Required
Preparing for shipmentColissimo is being prepared by the senderNone
Electronic info receivedElectronic cargo information has been receivedNone
Arrived at the transit centerThe package reached the domestic transit facilityNone
Sorting and packagingParcel sorted and packaged at the operation centerNone
Arrived at the airportThe shipment arrived at the airport stationNone
Departed the operation centerCargo has left the local logistics facilityNone
Flight departedParcel is airborne and en route to the destination countryNone
Arrived at the destination airportThe flight has arrived at the destination portNone
Customs clearance completedParcel has cleared import customsNone
In transit in the destination countryThe item is moving through local logistics platformsNone
Local sorting completedParcel processed at the local sorting centerNone
Out for deliveryParcel is at the final distribution site and prepared for deliveryNone
DeliveredParcel delivered to the recipient's mailboxConfirm receipt if needed


3. Comparison of SL mailing services

ServicePricing StructureDelivery SpeedsAdditional FeaturesMaximum Weight
International Ocean FreightFrom $1.50 per kg (volume-based)25–40 business daysSuitable for bulk cargo, lower cost, and customs support includedUp to 2,000 kg or more
Commercial ExpressFrom $6–10 per kg (weight-based)5–10 business daysDoor-to-door tracking, priority handling, and insurance availableUp to 100 kg
International Air TransportFrom $4.50 per kg (weight + volume)7–15 business daysFast delivery, customs clearance assistance, tracking includedUp to 300 kg


4. Contact information for SL

4.1 SL customer service channels

SL Global offers customer support through both email and its official website. The primary email address for inquiries is [email protected], which is used for direct communication with the support team. Customers can send tracking inquiries, ask about delays, request documentation, or report lost parcels. Response times usually range from a few hours to 1–2 business days.

Additionally, their official website sl-global56.com provides parcel tracking, logistics services, support forms, and company updates. The website is especially valuable for cross-border eCommerce and international shippers with multilingual support and customs guidance.