SL delivery tracking
SL tracking numbers
1.1 What is the SL tracking number?
In SL’s delivery network, tracking numbers are critical for maintaining full shipment visibility. They act as a digital trail that follows the parcel throughout its journey, including warehouse handling, sorting, and local delivery. Customers can input their SL tracking number online to receive instant status updates, which is especially helpful during busy seasons or international shipments. This level of clarity enhances the overall user experience and fosters trust in the service.
1.2 Where to find SL tracking numbers
Every SL shipment comes with a tracking code, but if you haven’t found it, don’t worry—there are simple ways to locate it. Some customers overlook the message, or it gets lost in transit communications.
- Check email or SMS notifications sent by SL or the dispatching company.
- Log in to your online store’s account (My Orders section) where courier details are listed.
- Review printed drop-off documents or handouts provided at the time of shipment.
- Check the waybill label attached to the package.
- If still missing, contact SL support with recipient name, shipping address, and date.
1.3 SL tracking number formats
Example Tracking Number: AP00000021603SL
- Prefix (AP) — two uppercase letters, may indicate region or shipment type.
- Numeric Sequence (00000021603) — 11-digit unique shipment ID.
- Suffix (SL) — confirms the courier as SL Global.
2. SL tracking statuses
2.1 Common SL statuses and their meanings
Status | Description | Action Required |
---|---|---|
Preparing for shipment | Colissimo is being prepared by the sender | None |
Electronic info received | Electronic cargo information has been received | None |
Arrived at the transit center | The package reached the domestic transit facility | None |
Sorting and packaging | Parcel sorted and packaged at the operation center | None |
Arrived at the airport | The shipment arrived at the airport station | None |
Departed the operation center | Cargo has left the local logistics facility | None |
Flight departed | Parcel is airborne and en route to the destination country | None |
Arrived at the destination airport | The flight has arrived at the destination port | None |
Customs clearance completed | Parcel has cleared import customs | None |
In transit in the destination country | The item is moving through local logistics platforms | None |
Local sorting completed | Parcel processed at the local sorting center | None |
Out for delivery | Parcel is at the final distribution site and prepared for delivery | None |
Delivered | Parcel delivered to the recipient's mailbox | Confirm receipt if needed |
3. Comparison of SL mailing services
Service | Pricing Structure | Delivery Speeds | Additional Features | Maximum Weight |
---|---|---|---|---|
International Ocean Freight | From $1.50 per kg (volume-based) | 25–40 business days | Suitable for bulk cargo, lower cost, and customs support included | Up to 2,000 kg or more |
Commercial Express | From $6–10 per kg (weight-based) | 5–10 business days | Door-to-door tracking, priority handling, and insurance available | Up to 100 kg |
International Air Transport | From $4.50 per kg (weight + volume) | 7–15 business days | Fast delivery, customs clearance assistance, tracking included | Up to 300 kg |
4. Contact information for SL
4.1 SL customer service channels
SL Global offers customer support through both email and its official website. The primary email address for inquiries is [email protected], which is used for direct communication with the support team. Customers can send tracking inquiries, ask about delays, request documentation, or report lost parcels. Response times usually range from a few hours to 1–2 business days.
Additionally, their official website sl-global56.com provides parcel tracking, logistics services, support forms, and company updates. The website is especially valuable for cross-border eCommerce and international shippers with multilingual support and customs guidance.