How can I track my package with a tracking number?

To track your package by the tracking number, simply paste or manually enter the tracking number into the input field on the Packy website and click the "Find package" button. The system will then begin tracking the package's journey, and you will be able to see the latest updates on its movement.

How to track order with an order number?

To track an order by the order number, go to the online store's account, find the "My Orders" section, select the order you want to track, and find the tracking number there. If the store or marketplace does not provide a tracking number for the order, you will need to contact the store's customer support.

How do you track international packages and deliveries?

We use a carrier auto-detection algorithm to track international parcels and deliveries. It allows us to find shipment data throughout its entire journey with multiple carriers (if applicable) and provide our users with the most accurate and detailed information about their package's movement.

iMile delivery tracking

i

iMile
https://imile.com
Support
+971600566221

-
Rating

4.4

iMile Tracking Numbers

What is a iMile Tracking Number?

An iMile tracking number is the shipment identifier used to trace an order from seller handoff through hub processing and final-mile delivery. It is especially important for cash-on-delivery and e-commerce orders, where the customer may receive multiple delivery notifications before the last-mile attempt.

Where to Find iMile Tracking Numbers

The tracking number is usually shown in the merchant shipping confirmation, an iMile notification email or SMS, or inside the order details page of the store where the parcel was placed. In app-based retail flows, the iMile reference often appears only after the seller hands the shipment over to the carrier.

iMile Tracking Number Formats

iMile tracking numbers are usually carrier-generated parcel references used across its e-commerce and last-mile networks in the Middle East and other regions. They are commonly numeric or alphanumeric and may vary by country and merchant integration. Customers often see a concise shipment code in the seller email or iMile SMS, while large merchants may also expose an order reference alongside the carrier ID. The safest approach is to paste the complete iMile number exactly as shown in the delivery notification.

iMile Tracking Statuses

Common iMile Tracking Statuses and Their Meanings

Original Status	Description	Action Required
Pending	Shipment data exists in the system but the parcel is still waiting for handoff or first scan.	Wait for the first operational update.
Picked up	iMile has collected the parcel from the merchant.	No action needed.
In transit	The parcel is moving through an iMile facility or transport leg.	No action needed.
Out for delivery	A courier has the parcel and is trying to deliver it today.	Stay reachable and ready to receive the package.
Delivered	The parcel has been delivered successfully.	No action needed unless the scan is disputed.
Returned	The shipment is being returned to the seller.	Contact the seller if the return was not expected.
Cancelled	The order or shipment was cancelled before completion.	Contact the seller if you still need the item.

Comparison of iMile Mailing Services

Service	Pricing Structure	Delivery Speed	Features
Standard E-commerce Delivery	Merchant contract based	Varies by market	Last-mile delivery, app notifications, COD support in selected markets
Express Delivery	Premium service pricing	Faster urban delivery windows	Priority movement and tighter delivery windows where available
Cross-Border Logistics	Contract based	Varies by corridor	International handoff, customs coordination, parcel visibility

Contact Information for iMile

iMile Customer Service Channels

Phone: +971 600566221
Email: [email protected]
Website: official tracking page
Social Media: LinkedIn

When you track a iMile parcel, the most important thing is to compare the tracking timeline with the seller's dispatch promise. A first scan delay can happen when a seller prints a label before the parcel is physically handed over. That is especially common with cross-border and marketplace shipments where pickups are batched. If the shipment is already moving, later pauses usually happen at export sorting centers, airport or linehaul handoffs, or import clearance.

Customers should also be aware that iMile deliveries may involve at least one partner on the destination side. In those cases, the original tracking number often stays valid, but the last-mile partner may expose a second local reference after the parcel reaches the destination country or city. If the status history stops changing right after arrival, it is worth checking the local delivery page or contacting the merchant to confirm whether the parcel has been transferred to a domestic carrier.

If a shipment is marked as delivered but you cannot find it, start with the basics: review the delivery timestamp, check building reception, neighbors, parcel lockers, and safe-drop areas, and then compare the destination postcode against the order confirmation. For business shipments or bulky deliveries, ask whether the consignee name or appointment instructions were entered correctly. If the event history shows a customs or exception message that remains unchanged for several business days, customer service will usually need the tracking number, recipient name, ship date, and delivery address before it can escalate the case.

Tracking-number formats matter because many carriers reject searches with missing prefixes, spaces, or truncated references. If you copied the number from a screenshot, copy it again from the original confirmation email or the seller account page. For postal-style numbers, make sure the country suffix is included. For logistics providers that use their own internal IDs, keep the full alphanumeric string exactly as shown. That single correction solves a large share of 'tracking not found' problems.

Share package details