How can I track my package with a tracking number?

To track your package by the tracking number, simply paste or manually enter the tracking number into the input field on the Packy website and click the "Find package" button. The system will then begin tracking the package's journey, and you will be able to see the latest updates on its movement.

How to track order with an order number?

To track an order by the order number, go to the online store's account, find the "My Orders" section, select the order you want to track, and find the tracking number there. If the store or marketplace does not provide a tracking number for the order, you will need to contact the store's customer support.

How do you track international packages and deliveries?

We use a carrier auto-detection algorithm to track international parcels and deliveries. It allows us to find shipment data throughout its entire journey with multiple carriers (if applicable) and provide our users with the most accurate and detailed information about their package's movement.

GEODIS delivery tracking

G

GEODIS
https://geodis.com
Support
-

-
Rating

4.6

GEODIS tracking numbers

1.1 What is the GEODIS tracking number?

As a global logistics provider, GEODIS relies heavily on tracking numbers to coordinate complex international deliveries. For customers, this number is the only way to follow the progress of their freight across countries, borders, and warehouses. Real-time updates via the tracking system include customs clearance, inland transport, and final-mile delivery. GEODIS tracking numbers give users insight and confidence, even when managing large or high-value shipments.

1.2 Where to find GEODIS tracking numbers

GEODIS provides tracking IDs for local and international shipments, but occasionally these don’t reach the recipient. Here’s how to retrieve them quickly:

Review the email confirmation or shipping document from GEODIS or your designated shipper.
Log in to a GEODIS B2B portal or online account to access recent shipments and tracking details.
Check the bill of lading or freight receipt, especially for bulk/commercial cargo.
Cross-check with your e-commerce order page, where tracking often syncs automatically.
If missing, contact GEODIS support or the sender with your shipment ID to retrieve the tracking number.

1.3 GEODIS tracking number formats

Example: 1GFUGWG7LCDW

Length: 12 characters total.
Alphanumeric: Combination of uppercase letters and digits.
Structure: Starts with a digit, followed by letters/numbers.
No special characters: Contains only alphanumeric symbols without spaces.

2. GEODIS tracking statuses

2.1 Common GEODIS statuses and their meanings

Status	Description	Notes
Shipment information received	Shipment data received by GEODIS.	Initial stage
Shipment picked up	Package collected from the sender.	Pickup confirmed
In preparation for the shipper’s	Being prepared for shipment at sender's site.	Pre-shipment
Arrived at sorting facility	Arrived at GEODIS sorting center.	Sorting starts
Departed sorting facility	Package left sorting center.	In transit
In transit	Package is moving between facilities.	Transport
At customs	Held at customs for inspection.	Customs check
Customs clearance completed	Customs cleared successfully.	Ready to proceed
Out for delivery	Courier is delivering the package.	Final phase
Delivery attempted	Delivery attempt failed.	Recipient not available
Exception	Issue occurred (delay, damage, etc.).	Needs attention
Returned to sender	Returned due to failed delivery.	Sender action required
Delivered	Package delivered successfully.	Completed
Delivery confirmed	Delivery receipt confirmed.	Confirmed
Held at the facility	Package temporarily held at facility.	Awaiting pickup/action

3. Comparison of GEODIS mailing services

Service	Approx. Pricing	Delivery Speed	Additional Features	Max Weight
Air Freight	~$4–$6/kg (spot), $3–$5/kg (contract)	1–3 days express / 4–7 days standard	Real-time tracking, customs support, AIRfast/AirSave options	Up to ~4,000 kg per piece*
Ocean Freight	~$50–$150 per CBM or ~$1.50/kg	15–45 days	Cost-efficient, door-to-door available, full visibility	Container loads
Road Transport	~$0.90–$2.50/kg	1–7 days regionally	LTL/full loads, cross-border, consolidation	Several tons per load
Rail Transport	~$1.80–$2.50/kg	15–20 days (China–EU)	Cost-effective, reliable, green option	Container-scale (~20t)
Multimodal Transport	Composite of air/sea/road rates	Flexible, segment-based	Optimized cost/time mix, customs consolidation	Depends on segment

4. Contact information for GEODIS

4.1 GEODIS customer service channels

GEODIS provides support through its official website and global offices. The GEODIS website offers shipment tracking, quote requests, Help Center access, and regional contact directories. Customers can submit inquiries, support tickets, or find branch-specific emails and phone numbers worldwide. For general concerns, the online contact form is the quickest way to route issues to the correct team.

Share package details