How can I track my package with a tracking number?

To track your package by the tracking number, simply paste or manually enter the tracking number into the input field on the Packy website and click the "Find package" button. The system will then begin tracking the package's journey, and you will be able to see the latest updates on its movement.

How to track order with an order number?

To track an order by the order number, go to the online store's account, find the "My Orders" section, select the order you want to track, and find the tracking number there. If the store or marketplace does not provide a tracking number for the order, you will need to contact the store's customer support.

How do you track international packages and deliveries?

We use a carrier auto-detection algorithm to track international parcels and deliveries. It allows us to find shipment data throughout its entire journey with multiple carriers (if applicable) and provide our users with the most accurate and detailed information about their package's movement.

Fermopoint delivery tracking

F

Fermopoint
https://fermopoint.it/
Support
-

[email protected]
Rating

4.2

Fermopoint tracking numbers

1.1 What is the Fermopoint tracking number?

Fermopoint assigns tracking numbers to all parcels, providing customers with a window into their shipment’s journey. By using these unique codes, customers can check the parcel’s current status, movement through logistics centers, customs clearance, and final delivery. Fermopoint’s tracking system is designed to reduce uncertainty and empower users with accurate delivery estimates. Additionally, these tracking numbers allow Fermopoint to quickly identify and resolve any shipment issues, improving operational efficiency and customer satisfaction.

1.2 Where to find Fermopoint tracking numbers

Fermopoint provides tracking numbers mostly via email and its online system. If you missed the notification, check your purchase receipt or ask the sender for the number. Fermopoint support can also help locate your tracking details.

Where to look:

Email notifications
Fermopoint online account
Purchase receipt
Contact the ender or the Fermopoint customer support

1.3 Fermopoint tracking number formats

Fermopoint tracking numbers, such as SD172UW873511, typically follow a standardized alphanumeric structure that consists of:

Prefix letters: 2 uppercase letters at the beginning (e.g., SD) — usually identify the shipping service or type of shipment.

Serial number: 9 numeric or alphanumeric characters (e.g., 172UW8735) — represents a unique shipment identifier assigned to the parcel.

Suffix letters: 2 uppercase letters at the end (e.g., 11) — sometimes indicate destination or processing batch (depending on the carrier's internal logistics).

2. Fermopoint tracking statuses

2.1 Common Fermopoint tracking statuses and their meanings

Status	Description	Action Required
Shipment booked	The shipment order has been successfully created.	No action needed.
Shipment processed	The package has been prepared and is ready for transit.	No action needed.
The package arrived at the sorting center	The package has arrived at a sorting facility for processing.	No action needed.
The package departed the sorting center	The package has left the sorting facility and is en route.	No action needed.
Delivered to the pickup point	The package has been delivered to a designated pickup location.	The recipient should pick up the package.
Collected by courier	The package has been collected by the delivery courier.	No action needed.
Out for delivery	The package is out with the courier for delivery to the recipient.	Be available to receive the package.
Delivery attempt made	A delivery was attempted but was unsuccessful.	Arrange redelivery or pickup from the local office.
The package was collected by the recipient	The recipient has picked up the package successfully.	No action needed.
The package was returned to the sender	The package is being returned to the sender due to delivery failure.	Contact the sender or courier for next steps.
Shipment delayed	The shipment is delayed due to unforeseen circumstances.	Monitor tracking and contact customer service if the delay persists.
Customs clearance completed	The package has cleared customs and will proceed to delivery.	No action needed.

3. Comparison of Fermopoint mailing services

Service	Pricing Structure	Delivery Speeds	Additional Features	Maximum Weight
Fermopoint Priority Mail	~€8–€12 per parcel	1–2 working days	Tracking, signature on delivery, insurance optional	Up to 20 kg
Fermopoint First-Class Mail	~€4–€6 for small items	2–4 working days	Basic tracking, eco packaging available	Up to 5 kg
Fermopoint Media Mail	~€3–€5 for books/CDs/DVDs	3–6 working days	Only for media items, reduced rate, no express option	Up to 10 kg
Fermopoint Certified Mail	~€6–€9 per envelope/parcel	2–3 working days	Proof of delivery, tracking number, and secure handling	Up to 2 kg (documents)
Fermopoint PO Box	~€10/month (subscription)	Immediate pickup available	Reserved parcel point, SMS/email alerts, extended hours	Varies by location

4. Contact information for Fermopoint

4.1 Fermopoint customer service channels

Email – [email protected]

This is Fermopoint’s primary email address for customer service inquiries, particularly related to shipping, logistics, and parcel pickup issues. Customers can write to this email to get assistance with tracking, delayed deliveries, claims, or other service-related concerns. The support team typically replies within standard Italian business hours.

Website – https://www.fermopoint.it/

Fermopoint’s official website provides detailed information about its pickup point network, services for private users and e-commerce businesses, and frequently asked questions. Users can also log into their accounts, locate nearby pickup points, and access support or contact forms directly through the site.

These channels offer reliable access to Fermopoint’s assistance, helping users resolve delivery issues, update order details, or get information about their parcels.

Share package details