Branded package tracking
Give customers a branded tracking page for CEVA Logistics shipments, with clear, normalized delivery statuses throughout the journey.
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Give customers a branded tracking page for CEVA Logistics shipments, with clear, normalized delivery statuses throughout the journey.
Start with APITrack CEVA Logistics and 1,384 other carriers through one shipment tracking API, with automatic detection, explicit carrier selection, and webhook updates.
Explore the Tracking APIAdd CEVA Logistics tracking with Packy’s REST API, clear documentation, code examples, and webhooks. Start testing free with no credit card.
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1.1 What is the CEVA Logistics tracking number?
For CEVA Logistics, the track number is the key to controlling the entire logistics chain. The company handles both standard and specialised cargo worldwide, so each shipment is recorded in the system under a unique number. The track number allows you to view the delivery history, processing time in warehouses, customs clearance and final delivery. Thanks to it, the client can be sure of the safety of the cargo and control the terms of logistics services.
For delivery via CEVA Logistics, the track number is usually issued automatically, but sometimes you need to find it yourself:
CEVA Logistics works mainly with corporate clients and large consignments, so the track number is often sent by email or indicated in the transport documents. If you do not find the track number, contact the supplier or the company that arranged the delivery - they are the ones who receive the code when registering the cargo in the CEVA system.
The CEVA Logistics tracking number usually has a format of a letter at the beginning and 9 digits, as in the example D501257461. Here is how the structure is deciphered:
The first letter (D) indicates the type of shipment or processing channel (for example, "Delivery" or "Domestic").
The next 9 digits (501257461) - a unique identifier of the parcel in the CEVA system, which allows you to track the status and route of the delivery.
This format provides easy identification of each shipment in the CEVA logistics chain. The tracking number is used on the CEVA website or through third-party tracking services to view all stages of the parcel's movement.
2.1 Common CEVA Logistics statuses and their meanings
| Status | Description | Action Required |
|---|---|---|
| Booking Created | Shipment information has been entered into the system. | No action needed. |
| Pickup | The package has been collected by CEVA. | No action needed. |
| Check In | The parcel has arrived at a CEVA facility. | No action needed. |
| Check Out | The parcel has been processed and is leaving the facility. | No action needed. |
| Out For Delivery | The shipment is on its way to the final destination. | Be available to receive it. |
| Delivery Window Offered to Customer | A proposed delivery window has been sent to the customer. | Confirm or reschedule. |
| Delivery Window Confirmed with Customer | The customer has confirmed the delivery window. | No further action. |
| Delivered | The package has been successfully delivered. | Delivery complete. |
| Service | Pricing Structure | Delivery Speeds | Additional Features | Maximum Weight |
|---|---|---|---|---|
| Air Freight | Pricing based on weight, volume, and distance; approx. $5–10 per kg. | Fast delivery — 1 to 7 days. | Real-time tracking, priority handling, and express options. | Typically up to several tons, depending on the airline. |
| Ocean Freight | Pricing based on volume and container type; approx. $500–3000 per container. | Moderate — 15 to 45 days. | Cost-effective for large shipments, consolidation services. | From 1 to tens of tons (container shipments). |
| Ground & Rail Freight | Pricing depends on distance and weight; approx. $0.10–0.50 per kg per 100 miles. | Usually 3 to 14 days, varies by route. | More eco-friendly, can be combined with other transport modes. | Can handle tens of tons, depending on transport type. |
4.1 CEVA Logistics customer service channels
Phone: +1-844-215-0640
CEVA Logistics telephone support is available for customers who need prompt assistance. This is the best option for resolving urgent cargo issues, route changes, or clarifications on delivery times.
Email: [email protected]
Email is suitable for detailed inquiries, complaints, or requests for documents. You can write at a convenient time and get a response without waiting in line.
Website: https://www.cevalogistics.com/
The official website provides a wide range of online services: cargo tracking, service overview, submitting requests, as well as access to news and analytics. There is also a portal for customers and partners with personalised functionality.