Bluebird delivery tracking

Bluebird tracking numbers

1.1 What is the Bluebird tracking number?

Bluebird provides a tracking number for each shipment so that the customer can independently monitor the progress of the delivery. This is especially convenient if you buy online and expect the goods from another city or country. The tracking number shows where the parcel is now, whether it has passed customs, whether there has been a redirection or delay. For business, it is an indispensable tool: you can inform your customers or react quickly if something goes wrong.

1.2 Where to find Bluebird tracking numbers

Bluebird is a delivery service that works with many platforms. If you don’t receive a tracking number right away, don’t worry: in some cases it arrives with a delay.

First, check all emails from the store — sometimes the tracking code is included in attachments or a second email.

It’s also worth going to the “My Orders” section on the seller’s website or app. In some systems, the tracking number is not listed separately, but is part of a message like “Shipment via Bluebird in transit.” By clicking on this message, you can see full information.

If there is no mention of delivery, write to the seller. Specify the date of shipment and logistics service. Also ask for the current tracking number. Usually, sellers provide this information within 24 hours.

1.3 Bluebird tracking number formats

The Bluebird shipping tracking number format, for example QNGYL001534530, has the following characteristics:

Length: 13 characters.

Prefix: Starts with 5 letters — in this case QNGYL. This segment is often used to identify the type of delivery, partner, or region.

Numeric part: Followed by 8 digits — 001534530, which are a unique numerical identifier for a specific shipment.

This format allows the Bluebird system to accurately track the package in the logistics chain, including the stages of import, export, sorting, and delivery.

2. Bluebird tracking statuses

2.1 Common Bluebird statuses and their meanings

StatusDescriptionAction Required
Shipment information receivedThe shipment has been registered in the system.No action needed.
Shipment inbound in sorting centerThe parcel has arrived at the sorting facility.No action needed.
Arrive at the delivery pointThe package reached the local delivery hub.No action needed.
Departed from sorting centerThe package has left the sorting center for further processing.No action needed.
Cargo leaving the operation centerThe shipment is moving out from the main operation center.No action needed.
Arrive at the sorting center for operation and transferThe parcel is at a transit hub for further routing.No action needed.
Arrive at international airport to abroadThe shipment has arrived at an international airport ready for export.No action needed.
Departed from airport of originThe package has departed the origin country by air.No action needed.
Arrived at airport of destinationThe shipment has landed in the destination country.No action needed.


3. Comparison of Bluebird mailing services

ServicePricing StructureDelivery SpeedsAdditional FeaturesMaximum Weight
Domestic serviceFlat-rate by weight and zone
$3–$10 depending on weight
1–3 business daysLocal tracking, SMS updates, Saturday delivery (in some areas)Up to 30 kg
International serviceZone-based, depends on destination
$15–$35 depending on zone
7–15 business daysInternational tracking, customs supportUp to 20 kg
Express servicePremium pricing, per kg
$25–$50 depending on speed
3–7 business daysPriority handling, faster customs clearance, detailed trackingUp to 10 kg


4. Contact information for Bluebird

4.1 Bluebird customer service channels

Bluebird offers several customer service channels for convenient communication:

The first and fastest way is telephone support at 010-9898-8289. Users can call to get prompt assistance with tracking a parcel, clarifying delivery times, or resolving any issues related to the service. Calls are accepted during business hours (usually Monday through Friday).

The second channel is the company's official website bluebirdex.com. On the website, you can track your parcel by track number, find information about services, tariffs, delivery zones, and also use the contact form or live chat (if available). The website also contains an FAQ that allows you to find answers to the most common questions yourself.