ZYYM delivery tracking

Understanding ZYYM tracking numbers

What is a ZYYM tracking number?

ZYYM tracking number is a unique identifier assigned to postal items. It does not contain hyphens, dashes or other special characters. The tracking number allows you to track the location of the item and its route to the destination. This identifier can also be used to verify the fact of receiving the item at the warehouse.

Where to find tracking numbers

The easiest way is to get a tracking number from the seller or online store. You can also go to the official website of the courier company and try to find the information yourself, moving to a new site each time you come across an unfamiliar tracking number, translating the information into your native language and finding out which company delivers the parcel to your door.

Tracking number formats

A ZYYM tracking number usually has the following structure: DU9000249632YM:

  • Prefix: "DU" - indicates the ZYYM (Zhongyou Yamao Logistics) service. This is the standard prefix for their tracking numbers.

  • Numeric part: "9000249632" - a unique identifier for the parcel. This is a 10-digit number that is used to track a specific shipment.

  • Suffix: "YM" - usually indicates a type of delivery or service related to an international postal service, possibly services related to e-commerce or a specific category of parcels.

This format is commonly used for international shipments, particularly from China. To track a ZYYM package, you can enter this tracking number on the official website or use third-party tracking services.

What to do if you don’t have a tracking number

If you don’t have a tracking number but no other details about the shipment (such as the recipient’s name, shipping address, or order number), the sender or shipping company may still be able to help you track the item by searching their internal systems.

Handling lost tracking numbers

If you have lost your ZYYM tracking number, try the following:

  • Check your email: often, sellers or shipping companies send tracking information via email.

  • Check your account with the store where you purchased the item.

  • Contact the seller or the company that shipped the item.

Using redelivery numbers

Many courier companies, including ZYYM, offer a re-delivery service. You can go online and use the re-delivery number to schedule a second delivery attempt. Check the delivery status: re-delivery numbers are often associated with a shipment and can provide information on the status of your package.

How to track a ZYYM package

Steps to track your package

To track your ZYYM package:

  • Open the official website or one of the online services (for example Packy):

  • On the main page of the site you will see a field for entering the tracking number. Enter your tracking number (for example, DU9000249632YM).

  • After entering the number, press the button with the inscription "Track".

  • The site will show you information about the current package status: location, departure date, expected delivery date and other data.

  • If the package is still on the way, you can periodically check the updates to find out its current status.

These steps will show you the latest status and location of your shipment.

Utilising online tools and resources

To track ZYYM parcels, you can use the following online tools and resources:

  • Visit the official ZYYM website http://www.zhongyouyamao.com/ to track your package directly.

  • Use a global tracking platform 17track.net that supports ZYYM and other couriers.

  • A tracking tool Parcel Monitor for parcels from multiple couriers, including ZYYM.

  • Another tracking tool for ZYYM and other international couriers is Packy.

These platforms will help you monitor your ZYYM package’s status and updates.

ZYYM tracking statuses

Common tracking statuses and their meanings

Original Status

Translated Status

Description

What You Can Do

在运输中

In transit

The package is on its way.

Your package is on its way to the destination. Check the tracking periodically for updates. If there is a delay, wait for the next checkpoint or contact the courier for further details.

邮件分拣中

Mail sorting

The package is being sorted at the facility.

The package is being sorted at the facility. This is a standard process. Wait for the package to progress to the next stage.

到达邮件处理中心

Arrived at the mail processing center

The package has arrived at the processing centre.

The package has arrived at the sorting facility. No immediate action required. Monitor for updates.

海关申报已完成

Customs declaration completed

Customs declaration is done.

Customs declaration paperwork has been completed. No action is needed unless the customs office requests additional documents. Wait for the clearance process to proceed.

被进口海关扣留检查

Hold by import customs for inspection

Customs for inspection hold the package.

Customs has detained the package for inspection. This is a standard process, but delays may occur. You may need to provide further information or documentation if contacted by customs.

海关清关处理中

Customs clearance in progress

The package is going through customs clearance.

The package is being processed through customs. You do not need to do anything unless there is a request from customs for additional paperwork or payment.

到达目的地国家机场

Arrived at the destination country's airport

The package has arrived at the destination country’s airport.

The package has arrived at the destination country's airport. You can monitor the tracking for further updates as it moves to the next step.

已被航空公司接收

Received by airline

The airline has received the package.

The airline has received the package for further transport. This typically means the package is ready to be dispatched to the destination. Wait for further updates.

到达羽田机场处理中心

Shipment arrived at Haneda airport processing centre

The package has arrived at the Haneda airport processing centre.

The package has arrived at a processing facility in Haneda airport. No action needed; continue to monitor the package’s progress.

日本处理中心：包裹已进入扫描中心，接收完成

Japanese processing centre: Package entered scanning centre, receipt completed

The package entered the scanning centre, and the receipt was completed.

The package has been scanned and processed. It is now prepared for further shipment. Wait for the next update regarding outbound shipping.

日本处理中心：包裹已离开扫描中心，出境运输完成

Japanese processing centre: Package left scanning centre, outbound shipment completed

The package left the scanning centre, and the outbound shipment was completed.

The package is now ready to be dispatched from Japan to the destination country. Wait for updates on its movement.


从日本处理中心出发到机场服务商

Departed from Japanese processing centre to airport provider

The package has departed from the Japanese processing centre.

The package has left the processing center and is en route to an airport provider. No action needed; just wait for updates.

等待派送

Awaiting dispatch

The package is waiting to be dispatched.

The package is awaiting dispatch for delivery. You may want to ensure someone is available at the address to receive it.

投递中

Out for delivery

The package is out for delivery.

The package is on its way to be delivered to you. Stay available at the delivery address to receive the package.

已投递

Delivered

The package has been delivered.

The package has been delivered. Check for the package at your address. If not received, contact the delivery service.

已交付给收件人

Delivered to recipient

The package has been delivered to the recipient.

The package has been successfully delivered to the recipient. No further action is needed unless there’s an issue with delivery (e.g., package not received).

到达邮件处理中心

Arrived at a mail processing centre (second time)

The package has arrived at the processing centre (second occurrence).

The package has arrived at the processing center again, indicating another sorting step. Monitor the tracking for further updates.


ZYYM services overview

ZYYM Priority

ZYYM Priority offers fast, reliable shipping for time-sensitive deliveries. It prioritises shipments, ensuring quicker processing and delivery across international borders. Key features include expedited shipping, real-time tracking, and streamlined customs support.

ZYYM Express

ZYYM Express is designed for urgent shipments, offering the fastest delivery option with door-to-door service. It provides air freight for speed, flexible delivery times, and special handling for high-value or fragile items.

ZYYM Flat Rate

ZYYM Flat Rate offers predictable, fixed-price shipping for standard international deliveries. It's ideal for smaller or bulk shipments, with simplified pricing and standard delivery times, making it an affordable option for businesses or individuals.

Delivery timeframes for ZYYM services

Overview of delivery timeframes

Delivery times for ZYYM shipments vary depending on the destination and shipping method chosen. The company offers services designed for both economical and fast delivery, providing flexibility for different customer needs. Here are some typical delivery time estimates for ZYYM shipments:

  • Europe (sea freight): 20-30 business days;

  • Europe (air freight): 7-15 business days;

  • North America: 15-20 business days (depending on shipping method);

  • Inland China (land transport): 3-7 business days.


Factors affecting delivery times

The delivery timeframes can vary depending on several factors:

  • What countries the package is travelling between?

  • Which shipping company is handling your package?

  • How the package is being shipped (by air or by sea).

  • How busy the postal services are in both countries.


Comparison of ZYYM mailing services


Service Type

Price

Delivery Speed

Max Weight

Tracking

International Sea Freight

$500 - $2,000+ (based on size and weight)

2-8 weeks (depending on route)

Up to 30 tons or more

✅

International Air Freight

$5 - $10 per kg (depending on route, weight)

1-7 days (depending on route)

Typically up to 200 kg per piece

✅

Domestic Land Transportation

$50 - $500+ (depending on distance and size)

1-7 days (depending on destination)

Up to 15 tons or more

✅

Overseas Warehousing

$5 - $30 per month (storage fees)

Depends on the delivery method from the warehouse

Varies (up to 30 kg for typical packages)

✅


Handling delivery issues

Steps for delayed or lost shipments

If your ZYYM shipment is delayed or lost, here are the steps you can take:

  • Check Tracking Status. Track your package using the website or third-party services to check for delays or updates.

  • Wait. International shipments may take longer than expected due to customs or transit delays.

  • If there are no updates or your package is significantly delayed, please contact ZYYM Customer Support (you can write on e-mail - [email protected]or phone - 18636600611).

  • File a Lost Cargo Claim. If your package is confirmed to be lost, please contact the customer support and file a claim.

Filing claims with ZYYM

To file a claim, you will need to provide:

  • tracking number;

  • shipping confirmation or order details;

  • recipient information (name, address);

  • proof of value (receipt or invoice).

After submitting, please contact ZYYM customer service to track the status of your claim. They may offer compensation or conduct further investigation.

When to contact customer service

If you are experiencing issues with your ZYYM delivery, contacting the seller or customer support is generally recommended. They have direct access to ZYYM's logistics network and can more effectively address your concerns. This approach ensures faster resolution of delays, incorrect tracking updates, or missing packages.

Contact information for ZYYM

Customer service channels

You can use such customer services:

  • Visit a ZYYM office or branch

ZYYM has a physical service centre (you can find the address here - http://www.zhongyouyamao.com/index.php?m=home&c=Lists&a=index&tid=6. You can visit the nearest office to get assistance with tracking, claims or other inquiries.

  • Telephone Support

Call ZYYM customer support directly at the local or regional customer support phone number 18636600611.

  • Postal Mail

If necessary, you can also send a written inquiry or complaint by mail to the official head office or regional offices of ZYYM service (the postcode: 030000).

Online tools and mobile apps

About ZYYM

History and background

ZYYM is a Chinese logistics and supply chain company specializing in cross-border logistics solutions. The company works in cooperation with major organizations such as China Post and La Poste, a subsidiary of the French postal service. ZYYM focuses on building a comprehensive global supply chain service network, offering a wide range of solutions that include international trade, logistics, overseas warehousing and financial support for the industries.

Role in the community

ZYYM's goal is to create a seamless ecosystem for cross-border supply chains by integrating advanced technologies such as big data and cloud computing to provide unified, efficient, and high-quality services.

International shipping options

ZYYM provides a wide range of logistics services tailored to the needs of global businesses. The service specializes in international ocean freight, international air freight and overseas warehousing. For urgent shipments, ZYYM provides reliable air freight solutions, ensuring fast delivery worldwide. With a wide range of services, ZYYM supports businesses in navigating the complexities of international trade, ensuring a smooth logistics operation from start to finish.

Special services and pickup locations

Package pickup options

Many logistics and delivery companies, including ZYYM, offer a variety of package pickup options to make the delivery process more convenient for customers. These options may vary depending on the type of service, destination, and the capabilities of the logistics service provider.

Here are some common package pickup options:

  • Scheduled Pickup. You can schedule your package to be picked up at a specific time and location. This is usually arranged through the company’s website, app, or customer service.

  • On-Demand Pickup. A service that allows you to pick up your urgent shipments immediately or on the same day.

  • Shuttle. If you don’t need door-to-door delivery, you can drop off your package at designated pickup locations (such as local shipping centres, retail partners, or storage facilities).

  • Freight Transportation. For larger shipments, such as pallets or bulk cargo, companies offer freight pickup services where specialized trucks collect the shipment.


Weekend and holiday delivery services

ZYYM offers weekend delivery (Saturday and Sunday). This usually incurs an additional charge, especially for express or expedited services. Some services are available on public holidays but may be limited in number. Holiday delivery may incur an additional charge due to limited service. Typically for important deliveries during major holidays such as Christmas or New Year.

Shipping tips and best practices

Packaging guidelines

To ship packages via ZYYM, you must use sturdy materials such as cardboard boxes or pallets for larger items. Boxes should be carefully sealed with adhesive tape, preferably double-layered for extra security. Fragile items should be protected with bubble wrap or foam pellets. Make sure the packaging has clear sender and recipient addresses, as well as a tracking number. It is important to distribute the weight evenly within the package and respect size and weight restrictions. For international shipments, you must include the necessary customs documentation. Also, be sure to mark items requiring special handling on the packaging, such as "Caution" or "Fragile".

Labeling and documentation

When sending parcels via ZYYM, there are labelling and documentation requirements that must be followed. The package must indicate the sender and recipient addresses, as well as the tracking number. If the parcel contains fragile goods, the package must be labelled “Caution” or “Fragile”. In some cases, you may also be required to indicate the contents, such as “Electronics” or “Clothing”.

Customs documentation for international shipping

For international shipments, a customs declaration is required, which specifies the exact contents of the parcel, its value and purpose (gift, personal items or commercial shipment). In the case of commercial shipments, in addition to the customs declaration, an invoice may be required, which specifies the cost of the goods, their description and quantity. Also, if you are sending goods that are subject to special control, such as medicines, chemicals or food products, you may need to provide the appropriate certificates or permits.

Correct labelling and documentation help to avoid delays at customs, minimizing the risk of additional checks and fines.