Wahana delivery tracking

About Wahana

Wahana is an Indonesian courier service specializing in affordable domestic and international shipping. It focuses on package delivery, freight forwarding, and e-commerce logistics. Known for competitive pricing and reliable service, Wahana offers fast delivery within cities and across regions in Indonesia, with limited international coverage. It provides solutions tailored to small businesses, ensuring efficiency and cost savings.

How to Track a Package with Wahana

Tracking a parcel with Wahana is easy and efficient. First, find your Wahana tracking number, usually provided by the sender after the order is dispatched. Follow these steps to track your delivery:

  1. Visit the official Wahana website or use their tracking tool.
  2. Enter your tracking number in the designated field.
  3. Click on the “Track” button and wait for the tracker to display your package's shipping status.

You'll receive real-time updates on your shipment's location and estimated delivery time, ensuring you stay informed about your order.

Detailed tracking statuses Wahana

Wahana provides a range of tracking statuses that help customers understand the progress of their parcels throughout the shipping process. Here’s a detailed list of the known tracking statuses, along with explanations to assist readers in interpreting them effectively:

  1. Pending
    This status indicates that the package has been registered with Wahana but has not yet been picked up or processed for shipping. It suggests that the order is in queue, waiting to be collected or sorted.
  2. In Transit
    When a parcel shows this status, it means it is currently on its way to the delivery address. The package may be moving between various sorting facilities, hubs, or even on the delivery vehicle.
  3. Out for Delivery
    This status signifies that the package is on the delivery truck and will be delivered to the recipient’s address within the day. It indicates that the package is in the final stage of its journey.
  4. Delivered
    This status confirms that the package has been successfully delivered to the recipient's address. It typically includes the date and time of delivery, and sometimes the name of the person who accepted the package.
  5. 5. Failed Delivery
    This status appears when Wahana attempted to deliver the package, but for some reason, the delivery was unsuccessful. Common reasons include the recipient not being available, a wrong address, or access issues.
  6. Returned to Sender
    This indicates that the package could not be delivered and is being returned to the original sender. This may happen after multiple failed delivery attempts or if the recipient refused the package.
  7. Customs Clearance
    For international shipments, this status indicates that the package is undergoing customs inspections. The parcel is held until all duties and taxes are cleared and the shipment is authorized to continue.
  8. In Warehouse
    This status means that the parcel is currently stored in a Wahana warehouse. It might be waiting for further processing, additional shipping arrangements, or pickup.
  9. On Hold
    A package may show this status if it is temporarily unable to proceed due to issues such as incomplete address information, payment problems, or other logistical delays.
  10. Cancelled
    This status indicates that the shipment has been canceled, either by the sender or recipient. The package will not be processed for delivery any further.
  11. Exception
    This status means that there is an unusual situation affecting the shipment, such as extreme weather, road closures, or other unforeseen circumstances. It usually requires further investigation or action.
  12. Delivered to Pickup Point
    For packages designated for collection, this status confirms that the item has been delivered to a designated pickup location, where the recipient can collect it at their convenience.
  13. Awaiting Pickup
    This status indicates that the package is ready for the recipient to pick up from a specified location, usually after the delivery was unsuccessful or the service was set for pickup from the start.

Understanding these tracking statuses is crucial for monitoring your shipment’s progress with Wahana. If you encounter any unfamiliar statuses or need further assistance, it's advisable to contact Wahana's customer service for clarification and support.