How can I track my package with a tracking number?

To track your package by the tracking number, simply paste or manually enter the tracking number into the input field on the Packy website and click the “Find package” button. The system will then begin tracking the package’s journey, and you will be able to see the latest updates on its movement.

How to track order with an order number?

To track an order by the order number, go to the online store’s account, find the “My Orders” section, select the order you want to track, and find the tracking number there. If the store or marketplace does not provide a tracking number for the order, you will need to contact the store’s customer support.

How do you track international packages and deliveries?

We use a carrier auto-detection algorithm to track international parcels and deliveries. It allows us to find shipment data throughout its entire journey with multiple carriers (if applicable) and provide our users with the most accurate and detailed information about their package’s movement.

Saudi Post delivery tracking

S

Saudi Post
https://sp.com.sa
Support
92 000 5700

[email protected]
Rating

4.6

Saudi Post tracking numbers

What is the Saudi Post tracking number?

A tracking number with Saudi Post allows customers to monitor the journey of their packages from the point of dispatch to delivery. By entering the unique tracking number on the Saudi Post website or app, senders and recipients can get real-time updates about their shipments, including departure, transit status, and delivery. This service enhances customer confidence by providing visibility into the delivery process.

Where to find Saudi Post tracking numbers

To find your tracking number with Saudi Post:

You should check the receipt or confirmation email provided when your parcel was shipped.
If you send the package through a physical post office, the tracking number will be printed on the receipt.
If you use an online service, the tracking number is often provided via email or SMS.
If you cannot find the tracking number, you can visit your local post office or contact Saudi Post customer service for assistance. They can help retrieve the tracking information using the sender’s and recipient’s details.

Saudi Post tracking number formats

The tracking number for a Saudi Post parcel has a specific format. For example, the number EK148305335SA consists of several parts:

EK is a prefix that indicates that the parcel was sent through a company that cooperates with Saudi Post. In this case, "EK" may be a designation of a specific courier service (for example, Emirates Post or another partner service).
148305335 is a unique identification number of the parcel, which contains digital characters. This number is used to identify a specific parcel in the tracking system.
SA is a suffix that indicates the country from which the parcel was sent, in this case, Saudi Arabia.

Saudi Post tracking statuses

Common Saudi Post tracking statuses and their meanings

Status	Description	Action Required
Your shipment is on its way	The shipment is in transit.	No action is required.
Your shipment has arrived	The shipment has reached a facility.	No action is required.
Processed Through Facility	The shipment has been processed at a facility.	No action is required.
Item presented to import Customs	The shipment is under customs processing.	Await customs clearance.
Arrived at Facility	The shipment has arrived at a facility.	No action is required.
Departed to	The shipment is leaving the current facility.	No action is required.
Shipment On Hold	Shipment is temporarily held.	Wait for a resolution or contact the carrier.
Arrived at final Destination for Delivery	The shipment has reached its delivery point.	Prepare for delivery.
With delivering courier	The shipment is with the delivery courier.	Await delivery.
Shipment Delivery	The shipment has been successfully delivered.	No action is required.
Your shipment is ready for pickup	Shipment is available for pickup.	Go to the pickup location to collect.
Your shipment has been delivered	The shipment has been delivered to the recipient.	No action is required.
Thank you for trusting us with your shipment	A message of appreciation.	No action is required.
Your shipment is on its way to	The shipment is en route to another facility.	No action is required.
Your shipment has arrived	The shipment has arrived at a specific location.	No action is required.

Comparison of Saudi Post mailing services

Service	Pricing Structure	Delivery Speeds	Additional Features	Maximum Weight
Urgent	$50 - $300+ (depending on distance)	Next-day or same-day delivery	Time-sensitive, priority handling	Varies (usually up to 70 kg)
Express	$20 - $150 (depending on destination)	1-3 business days	Fast, door-to-door delivery, tracking included	Varies (usually up to 30 kg)
Express Plus	$30 - $200+ (depending on urgency)	1-2 business days	Enhanced tracking, priority handling	Varies (usually up to 30 kg)
Economic	$10 - $50 (depending on distance)	5-7 business days	Budget-friendly, standard tracking	Varies (usually up to 50 kg)
Sea Freight	$100 - $1,000+ (depending on volume and distance)	7-30 business days (depending on distance)	Bulk shipping, suited for large loads	Very large (up to several tons)

Contact information for Saudi Post

Saudi Post customer service channels

Saudi Post offers several customer service channels to assist their clients. The primary phone support line is +966112898888, where customers can call for real-time assistance with inquiries regarding tracking, shipping, or any issues related to their mail or packages. This phone line provides direct communication with a customer service representative during business hours, although it's recommended to check their operating hours for availability.

For those who prefer email, Saudi Post can be reached at [email protected]. This email address is used for less urgent inquiries, allowing customers to provide detailed information, such as tracking numbers or shipping concerns. While email responses may take longer, it’s a suitable option for formal inquiries or situations where immediate assistance is not required.

Additionally, Saudi Post’s official website, https://splonline.com.sa/ar/, offers a range of online services, including shipment tracking, checking postage rates, and accessing postal services. The website also provides comprehensive information about Saudi Post's products, services, and locations, making it a helpful resource for customers who prefer to resolve issues or get information through self-service. The site is available in Arabic, ensuring accessibility for its primary customer base.

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