RedC delivery tracking

RedC tracking numbers: What You Need to Know

What is a RedC tracking number?

RedC tracking number is a unique identifier. It does not contain hyphens, dashes or other special characters. It is used by RedC logistics or delivery service to track the status and location of a package during its journey from the sender to the recipient. This number allows customers to check the progress of the shipment through the RedC online tracking system.

Where to find tracking numbers

You can usually find your tracking number in the following ways:

  • Shipping confirmation email: When your package is shipped, you will receive an email with the tracking number.

  • Order history: If you have placed an order on an online store, you can log in to your account and check the “order history” or “shipment details” to get the tracking number.

  • Delivery service: If you have received the delivery details but not the tracking number itself, you can get it directly on the RedC website by entering your order number or other relevant details.

You can also use other online services, such as Packy.

Tracking number formats

The format of a RedC tracking number can vary, but it usually includes a combination of letters and numbers. Here is a description of a typical format:

Prefix: Usually made up of letters, such as REDC. This can be a unique code for a company or service.

Numbers: Following the prefix is a series of numbers that uniquely identifies each package. The number of numbers can vary, such as 5392583250.

This format identifies a specific package and is used to track its status in the RedC system.

What to do if you don’t have a tracking number

If you are not provided with a tracking number:

  • Contact the shipper. They should be able to provide you with a tracking number.

  • Check your shipping or order confirmation emails that you may have received after your purchase.

  • If you ordered online, log in to your account on the retailer's or courier's website to find your delivery details.

  • If you are unable to find your tracking number, please contact RedC's customer service team. They may ask for details such as your name, address or order number to assist you.

Handling lost tracking numbers

If you have lost your RedC tracking number:

  • Check your email or message. RedC usually sends the tracking number in your order confirmation or via SMS. Check your spam or inbox.

  • Check your account. If you have a RedC account, log in to check your shipping history.

  • Check your receipts or documents. If you received a receipt or shipping label, the tracking number may be listed there.

  • Contact RedC support. If you cannot find the number, contact support, and provide the shipment details (date, address, etc.).

  • Ask the sender. If you are the recipient, contact the sender for the tracking number.

If the number cannot be found, RedC can help with other shipment details.

Using redelivery numbers

If you missed a delivery or need to schedule a re-delivery:

  • When RedC attempts to deliver a package and you are not home, they may leave a re-delivery notice with instructions and a re-delivery number.

  • Use the re-delivery number to schedule a new delivery on the RedC website or through customer service. You can select a new delivery date or select a pickup location.

  • If you are unsure how to use your re-delivery number or need assistance, please contact RedC customer service.

How to track a RedC package

Steps to track your package

  • Find it in your shipping confirmation email, order details, or on your receipt.

  • Go to the courier’s tracking page (e.g., RedC, FedEx, USPS).

  • Input your tracking number into the tracking search bar on the website.

  • View the status, location, and delivery updates of your shipment.

  • Set up SMS or email notifications, or use a courier’s mobile app for on-the-go tracking.

  • If you face issues, contact customer service for help with delays or problems.

Utilising online tools and resources

You can use the following online resources to track RedC packages:

  • On the official RedC website, you can enter the tracking number and get up-to-date information about the delivery status.

  • The RedC mobile application allows you to track packages, receive notifications about the delivery status and manage other aspects of the delivery right from your smartphone.

  • After sending a package, RedC can send notifications via email or SMS to keep you informed about each stage of the delivery (for example, when the package will be delivered or when it is delayed).

  • In case of tracking problems or inquiries about the package, you can contact the support portal on the RedC website, which contains useful information and tools for troubleshooting.

  • Many companies, including RedC, have chatbots on their website to automatically track packages and provide basic information about orders.

You can also use another online tracking service, such as Packy.

Tracking statuses overview

Common tracking statuses and their meanings

Status

Description

What You Can Do

Awaiting Item, Shipping Label Created    

The shipping label has been created, but the item has not been picked up yet.    

Wait for the package to be picked up and start its journey.

Goods leave the operation centre    

The package has been dispatched from the origin facility.    

Monitor for further updates as the package begins its journey toward the destination.

Arrived at the receiving point    

The package has reached the local receiving point or processing centre.    

No action is needed; just track further updates as the item progresses to the next stage.

Arrival at domestic international airport    

The package has arrived at the destination country's international airport.    

Be patient as customs and sorting occur before delivery.

Departure from the airport of origin domestic    

The package has left the country of origin and is en route to the destination country.    

Wait for updates on its arrival at the destination international airport.

Arrive at the destination international airport    

The package has arrived at the international airport in the destination country.    

Await customs clearance and transfer to local facilities for final delivery.

Import customs clearance    

The package is being processed by customs in the destination country.    

Wait for customs clearance. Contact the carrier if delays seem excessive, as customs processing can take time.

Leave the processing centre    

The package has been dispatched from the local processing centre.    

Track the package for further updates as it moves closer to delivery.

Arrived at logistics carrier Facility In Transit to Next Facility    

The package has reached a logistics carrier facility and is moving to the next step in transit.    

Wait for further tracking updates to confirm the next location or delivery status.

Arrived at USPS Regional Origin Facility    

The package has reached the first regional USPS facility.    

Continue monitoring the package for updates regarding departure or arrival at other facilities.

The United States Postal Service transports mail    

The USPS has confirmed possession of the package and is handling its delivery.

No immediate action is needed; USPS is actively processing the package for delivery.

In Transit to Next Facility    

The package is being transported to the next USPS facility.    

Track for updates on its arrival at the next facility or departure to delivery.

In Transit, Arriving On Time    

In Transit, Arriving On Time    

No action is needed; expect updates confirming arrival or delivery.

Departed USPS Regional Facility    

The package has left a USPS regional facility and is on its way to the next location.    

Await further tracking updates as it progresses toward final delivery.

Arrived at USPS Facility

The package has arrived at a USPS facility for processing.    

Track for updates to see when it departs for delivery or when it reaches a final destination facility.

USPS in possession of item    

USPS has officially received the package for processing and delivery.    

No immediate action is needed; monitor for further updates leading to delivery.

Departed Post Office    

The package has left the post office and is on its way to delivery.    

Wait for further updates as it moves toward final delivery.

Arrived at Post Office    

The package has arrived at the local post office for final processing.    

Prepare for potential delivery or pickup if needed.

Out for Delivery    

The package is out for delivery to the recipient's address.    

Ensure you are available at the delivery address to receive the package.

Delivered, In/At Mailbox

The package has been delivered and is in or at the mailbox.    

Check your mailbox or nearby area to collect the package. If not found, contact the carrier.

RedC services overview

  • International Delivery

RedC offers international delivery, ensuring fast and reliable transportation of goods between countries. They provide delivery services for businesses looking to expand into international markets, taking into account all customs requirements and streamlining processes to reduce costs and delivery times.

  • Domestic Delivery

For businesses focused on the domestic market, RedC’s domestic delivery provides fast and efficient delivery of goods nationwide. They offer a variety of delivery options depending on the customer’s needs, including same-day, next-day, or standard delivery options.

  • Express Delivery

Express delivery is the solution for urgent shipments when time is of the essence. RedC offers fast delivery that ensures your goods are delivered in the shortest possible time. This is ideal for businesses that require delivery within a day or a few hours, such as delivering documents, critical cargo, or medical products.

  • Logistics Solutions

RedC also provides logistics solutions that include a full range of services to optimise the supply chain. From warehousing and order fulfilment to transportation and inventory management. These solutions help businesses reduce costs, increase efficiency, and improve inventory management.

https://trackmage.com/carrier/redchains

Delivery timeframes for RedC services

Overview of delivery timeframes

Delivery times vary by service type and destination. Here's a general idea of what to expect:

International Delivery

  • Standard: 3-7 business days (depending on country and customs procedures).

  • Express: 1-3 business days (depending on destination and customs requirements).

Domestic Delivery

  • Standard: 2-5 business days (depending on distance and delivery location).

  • Express: 1-2 business days (for urgent deliveries within the country).

Express Delivery

  • Same Day: usually 2-6 hours (depending on city and distance).

  • Next Day: 1 business day (for urgent orders if placed by a certain time).

Logistics Solutions

  • Domestic Delivery: 1-3 business days (for standard shipments and within the country).

  • International Shipping: 3-7 business days (depending on the type of shipment and destination).

Factors affecting delivery times

RedC delivery times are affected by various factors:

  • Delivery type: Express delivery is faster than standard.

  • Distance: longer distances usually take longer.

  • Customs: international shipments may be delayed by customs.

  • Weather and Holidays: weather or busy holiday seasons may cause delays.

  • Courier efficiency: delivery times may vary depending on the courier's capabilities.

  • Address accuracy: incorrect addresses may cause delays.

Comparison of RedC mailing services

Service Type

Price

Delivery Speed

Max Weight

Tracking

International Delivery    

$30 - $100

3-7 days    

70 kg    

✅

Domestic Delivery    

$10 - $50    

2-5 business days    

50 kg    

✅

Express Delivery    

$20 - $80    

Same day or the next day    

30 kg    

✅

Logistics Solutions    

$50 - $500

1-7 days (depending on solution)

Varies (depending on service)

✅

Handling delivery issues

Steps for delayed or lost shipments

  • First, check the status of your package using the RedC online tracking tool. Delays may be caused by customs procedures, weather conditions, or holiday periods.

  • Make sure the shipping address and other details are correct. If there is an error in the address, the package may be delayed or returned.

  • If your package is delayed but still within the expected delivery time, it is likely due to external factors. Please wait until the delivery time has passed.

  • If the delivery failed, check if you received a notification to re-arrange or pick up the package.

    Filing claims with RedC

    To file a claim, you need to follow these steps:

    • Have your tracking number, shipping details, purchase receipt, and any shipping notifications ready.

    • Go to RedC’s claim or support page. Most companies offer an online form to file claims for lost or damaged packages.

    • Submit documents such as proof of shipment, product description, and value for insurance claims.

    • Once you submit your claim, RedC will provide you with a confirmation. If you do not receive a response within the promised timeframe, please contact us again to check the status of your claim.

    When to contact customer service

    If your package has not been delivered within the expected time frame and there are no tracking updates, please contact support to clarify the situation. You may also want to contact support:

    • If tracking has been unsuccessful for a long time or the package is marked as lost, please contact RedC.

    • If your package has arrived damaged, please contact support to file a claim.

    • If you missed a delivery and want to reschedule or pick up your package, support will help arrange a re-delivery.

    It is best to contact RedC support if the delay exceeds the expected delivery time or if there are no tracking updates for a long time.

    Contact information for RedC

    Customer service channels

    Use the RedC support phone number, which is usually listed on the official website or in the documentation (400-123-4567). Calling allows you to get advice quickly.

    Write a formal letter and send it to the company address ([email protected]). The contact address can be found on the website or in the instructions provided with the purchase/shipment.

    If RedC has physical offices, you can visit them in person to get help or resolve the issue.

    Online tools and mobile apps

    Use the contact form on the website (https://redchains.cn) to contact support or the chatbot, which will help you get answers to basic questions.

    Write an email to the official support address ([email protected]), usually provided on the company's website, for help or clarification.

    Leave inquiries through the official RedC accounts on Facebook, Twitter, Instagram or LinkedIn for quick answers and updates.

    If RedC has a mobile app, you can use the chat function or find other ways to communicate directly through the smartphone app.

    About RedC

    History and background

    RedC is a logistics and shipping company that specializes in international parcel delivery and tracking services. It facilitates the transportation of goods across borders, often partnering with global postal networks like USPS. RedC is particularly focused on e-commerce shipments, helping businesses and consumers track packages from countries such as China to destinations like the United States and Europe. The company ensures timely delivery, handles customs clearance, and provides a reliable tracking system for parcels.

    Role in the community

    RedC supports the development of e-commerce and facilitates international trade. The company facilitates economic exchange and provides consumers with convenient and trackable delivery services. In addition, RedC contributes to the creation of jobs in logistics, warehousing and customer support, which benefits the local economy. Through its services, RedC builds trust by ensuring reliable and efficient deliveries, making it an essential part of the global supply chain.

    International shipping options

    REDC offers international shipping to select countries. During the checkout process, you can enter your shipping address to see if we can deliver to your location. Please note that international shipping may incur additional fees and longer delivery times.

    Special services and pickup locations

    Package pickup options

    RedC offers a variety of convenient package pickup options. Customers can schedule a pickup via the RedC website or mobile app by providing their delivery details, including their pickup address and preferred time. Customers can also contact the RedC customer service team to assist with arranging a pickup via phone or email. RedC may also partner with third-party locations, such as stores, post offices, or logistics partners, allowing customers to leave packages for delivery.

    Weekend and holiday delivery services

    RedC offers enhanced delivery services, including weekend and holiday delivery options. This feature may vary by destination and specific service level. Weekend delivery is available for certain regions, allowing for delivery outside of normal business hours. RedC also operates on some public holidays, although some services may be limited during these times.

    For corporate or urgent shipments, RedC offers special weekend and holiday delivery options through advanced scheduling or premium service levels. Customers are advised to check the RedC website or contact customer support for details.