OTX Logistics delivery tracking

OTX Logistics tracking numbers

What is an OTX Logistics tracking number?

The tracking number for OTX Logistics is key to tracking the delivery of goods, especially large and heavy ones. Customers can easily check the status of their cargo and find out at what stage the delivery is, which allows them to better plan further actions.

Such a system minimizes the risk of delays and reduces the number of requests to the support service. Thanks to the tracking number, users can receive accurate data on the time and place of delivery, which reduces the level of stress in case of delays. It also contributes to increasing the transparency of logistics processes and improving the customer experience.

Where to find OTX Logistics tracking numbers

For OTX Logistics:

  • The tracking number is usually sent in the form of an email after the order is placed and shipped.

  • In addition, it can be found in your account on the OTX Logistics website, where all information about the delivery status is displayed.

  • If you received the shipment via courier, the tracking number will be indicated in the message from the courier or the delivery confirmation.

  • You can also find the number in the mobile application, if available.

If the tracking number has not been received or you have any difficulties, contact the company's support service for further assistance.

OTX Logistics tracking number formats

Using the example of the track numberLP00051546557316, we can make the following assumption about its format:

  • "LP" is a prefix that can indicate a specific type of delivery or logistics company. In this case, "LP" indicates a logistics company or its service.

  • "00051546557316" is the main part of the track number, which consists of numbers. This is a unique identifier for each parcel, which allows you to track its location in the system.

In general, the format of the track number consists of a prefix (a letter or letters) and a series of numbers, which is a unique code for a specific parcel. This number can be used to track the delivery status on the website or through other company support channels.

OTX Logistics tracking statuses

Common OTX Logistics tracking statuses and their meanings

Status

Description

Action Required

Departed

The shipment has left the origin facility or point of departure and is now in transit.

Track the shipment during transit and monitor for any delays or issues.

Arrival at airport

The shipment has arrived at the airport, where it will be processed for transfer to the airline.

Prepare for transfer to the airline and check the flight schedule for timely departure.

Handover to Airline

The shipment has been handed over to the airline for air transport to its destination.

Ensure that the airline processes the shipment and verifies flight details.

Arrival at the delivery office

The shipment has arrived at the local delivery office or warehouse, ready for further processing.

Verify the delivery address and prepare for delivery to the final recipient.

Held by customs

The shipment is being held by customs for inspection or clearance.

Wait for the customs process to complete or provide any necessary documentation to resolve issues.

Delivery Failed

The attempt to deliver the shipment to the recipient has failed, possibly due to an address issue, recipient unavailability, or other complications.

Contact the recipient to arrange a re-delivery, or address any issues causing the delivery failure.

On Hold

The shipment is temporarily suspended from further processing, often due to an internal or external issue.

Investigate the cause of the hold, such as missing documentation, and resolve it to move forward.

Transfer In

The shipment has been transferred into a new facility, system, or network, possibly for customs processing or a change in delivery method.

Ensure the transfer is properly completed and track the next steps in the delivery process.

Arrival at the import customs office

The shipment has arrived at the import customs office and is undergoing inspection or clearance for entry into the country.

Complete any required customs paperwork or provide additional documentation to facilitate clearance.

Receiving Failed

The delivery attempt failed because the recipient could not accept or receive the shipment (e.g., the wrong address or the recipient was unavailable).

Resolve the receiving issues, such as confirming the address or arranging for redelivery or pickup.

Status

Description

Action Required

Departed

The shipment has left the origin facility or point of departure and is now in transit.

Track the shipment during transit and monitor for any delays or issues.

Comparison of OTX Logistics mailing services

Service

Pricing Structure

Delivery Speeds

Additional Features

Maximum Weight

Air Freight

Approx. $3 to $7 per kg (depending on weight, size, and route).

Expedited and standard options. Fastest delivery times, typically 1-5 days.

Door-to-door delivery, global network, tracking, customs assistance.

Varies based on aircraft; up to several tons.

Sea Freight

Approx. $50 to $150 per cubic meter (LCL) or $1,000 to $4,000 per full container (FCL), depending on size and distance.

Slower than air, delivery in 15-45 days, depending on route.

FCL, LCL, port-to-port and door-to-door options.

Up to 20-40 tons depending on container size.

Multimodal Transport

Approx. $4 to $10 per kg or price based on combined mode, size, and distance.

Flexible, balancing cost and speed, delivery in 5-30 days depending on the combination of air, sea, and land transport.

Integrated logistics, flexible solutions for complex supply chains, multi-mode coordination, and tracking.

Varies by combination; typically 20-30 tons.

Contact information for OTX Logistics

OTX Logistics customer service channels

OTX Logistics offers two main customer service channels.

  • The first is their phone:+31 (0) 20 655 0010. This is a direct contact number that customers can use to speak with a representative for any inquiries or assistance. It’s ideal for those who need immediate support or have urgent concerns about shipments, services, or account issues.

  • The second channel is their website:https://www.otxlogistics.com/. The website provides detailed information about its logistics services, including shipment tracking, service offerings, and company details. Customers can access various resources like FAQs, contact information, and sometimes even live chat for real-time assistance. It serves as a convenient tool for self-service or to find more information before reaching out to customer support.