Nigeria Post delivery tracking

Nigerian Post tracking numbers

What is the Nigerian Post tracking number?

With Nigerian Post, a tracking number plays a crucial role in helping customers follow the progress of their parcels as they move through the postal network. This number can be entered on the Nigerian Post website to check the shipment’s current status and location, ensuring transparency and improving customer satisfaction for both domestic and international deliveries.

Where to find Nigerian Post tracking numbers

If you don't have your tracking number for a Nigerian Post shipment, you can usually find it on the receipt you received when the package was sent. In some cases, the sender may have received a notification or confirmation via email or SMS containing the tracking number.

If no tracking number is available, visit the Nigerian Post office where the package was sent for assistance. Alternatively, you can contact Nigerian Post customer service with the shipping details, and they may be able to assist you in retrieving the tracking number.

Nigerian Post tracking number formats

Nigerian Post tracking numbers usually have the following format: XX123456789NG.

In the example EE335119295NG:

  • The first part (EE): This is a prefix that indicates the type of package or delivery method. "EE" is often used for international express shipments or important packages.

  • The digits (335119295): This is a unique identification number assigned to a specific shipment for tracking purposes. This is a serial number that allows you to track the movement of the package.

  • The last two characters (NG): This is the country code, indicating that the package was sent or is being delivered through Nigeria. "NG" is the international country code for Nigeria.

Nigerian Post tracking statuses

Common Nigerian Post tracking statuses and their meanings

Status

Description

Action Required

RECEIVE ITEM FROM CUSTOMER

The item has been received from the customer.

No action is required, the item is in the system.

RECEIVE THE ITEM AT THE OFFICE OF EXCHANGE

The item has arrived at the office of exchange for further processing.

No action is required, the item is being processed.

SEND ITEM TO CUSTOMS

The item is sent to customs for clearance.

Await customs clearance; no action is needed.

RETURN ITEM FROM CUSTOMS

The item has been returned from customs after clearance or issues.

No action is needed; the item is ready for the next step.

INSERT ITEM INTO BAG

The item is inserted into a bag for further handling and transportation.

No action is required, it's being prepared for transit.

DELIVER ITEM

The item has been delivered to the final destination.

No action is required; the delivery process is complete.

Comparison of Nigerian Post mailing services

Service

Pricing Structure

Delivery Speeds

Additional Features

Maximum Weight

EMS PARCEL INTERNATIONAL

$50 - $100 (varies by destination)

Varies (typically 3-7 days)

Fast international delivery, tracked

Varies (up to 30 kg)

EMS PARCEL DOMESTIC(SPEED POST)

$10 - $30

1-3 days (depending on destination)

Fast, tracked, for domestic deliveries

30KG

EMS PACK

$20 - $50 (depends on size)

Varies (usually 3-7 days)

For smaller packages, tracked

Varies (up to 30 kg)

EMS ECONOMY

$10 - $25

48hours

Lower cost, tracked, for less urgent deliveries

30 kg

INTRA CITY SERVICE

$5 - $15

Same-day (within the city)

Fast delivery within the same city

30kg

AIRPORT EXPRESS SERVICE

$100 - $150

six(6) hours

Ultra-fast delivery, international and domestic

30 kg

MAIL ROOM MANAGEMENT

Custom pricing (typically $200+)

Varies based on needs

Specialized service for businesses, handling large volumes

Varies

Contact information for Nigerian Post

Nigerian Post customer service channels

  1. Phone: +07055991758

The phone number provides direct access to Nigerian Post's customer service team. By calling this number, customers can get assistance with various inquiries, including tracking shipments, solving delivery issues, or addressing general postal service concerns. This channel is suitable for those who prefer real-time assistance and quick responses.

  1. Email: [email protected]

The official email address for customer support. Customers can email their inquiries, complaints, or requests regarding services offered by Nigerian Post. This channel is ideal for formal communication, including detailed questions or issues that may require follow-up. Response times can vary, but it’s an effective method for less urgent matters.

  1. Website: https://nipost.gov.ng/

Nigerian Post’s official website serves as an online hub for information about postal services, including shipment tracking, service pricing, office locations, and other resources. The website provides easy access to online services such as checking postage rates, filing complaints, and accessing FAQ sections for common issues. It is a self-service option for customers seeking answers or services without needing to contact customer support directly.