Naqel Express delivery tracking

About Naqel Express

Naqel Express is a leading logistics and courier service provider specializing in domestic and international shipping. Known for its fast and reliable delivery, Naqel Express offers solutions for e-commerce, document handling, and freight transportation. The company operates in several countries, including Saudi Arabia, the UAE, and other GCC regions, providing extensive coverage and tailored services for both businesses and individuals. With a focus on timely deliveries, Naqel Express ensures customer satisfaction through modern technology and a wide-reaching network.

How to Track a Package with Naqel Express

Tracking your Naqel Express parcel is easy. First, locate the tracking number provided after your package is shipped. To track your delivery, visit the official Naqel Express website and enter the tracking number in the search bar. Click "Track Order" to see real-time updates on your package's shipping progress and delivery status. The tracker will show you the current location of your parcel and its expected arrival.

Detailed tracking statuses Naqel Express

Naqel Express provides detailed tracking statuses to help customers monitor their parcels throughout the shipping process. Below are the most common tracking statuses and their meanings:

  1. Order Created: This status indicates that the order has been successfully created, and the parcel is in the system. However, it has not yet been dispatched or picked up by the courier.
  2. Package Picked Up: This status means that the parcel has been collected by Naqel Express and is on its way to the next sorting facility. It may still be in transit to the main warehouse.
  3. In Transit: When the status shows "In Transit," the parcel is on its way to its destination. This means it is currently being transported either within the country or internationally. The parcel may be passing through multiple sorting hubs during this stage.
  4. Arrived at Sorting Facility: The package has reached a Naqel Express sorting facility and is being processed for further transit. It may be either heading to the delivery destination or waiting for customs clearance.
  5. Out for Delivery: This status means the package is on the final leg of its journey and is en route to the recipient's address. The courier is expected to deliver it shortly.
  6. Delivered: The parcel has been successfully delivered to the recipient. If you see this status, it means your package has reached its destination.
  7. Delivery Attempted: This status appears if a courier attempted to deliver the parcel, but for some reason (e.g., no one was home), the delivery was unsuccessful. In such cases, the parcel will either be reattempted or held at a local facility.
  8. Customs Clearance: If your parcel is going through customs, this status indicates it is being processed and cleared for international shipping. It may take additional time depending on customs procedures.
  9. Held at Facility: This status means the parcel is being held at a Naqel Express facility for various reasons such as missing documentation, pending customs clearance, or a failed delivery attempt. You may need to contact Naqel Express for more information.
  10. Undeliverable: The package could not be delivered due to an address issue, customs rejection, or other complications. The recipient may need to arrange for an alternate delivery method or pickup.
  11. Returned to Sender: This status indicates that the parcel is being returned to the sender after multiple failed delivery attempts or other issues that prevented delivery.
  12. Shipment Delayed: This status signifies that the shipment is delayed due to unforeseen circumstances, such as weather conditions, logistical issues, or customs delays.

By understanding these tracking statuses, Naqel Express customers can accurately interpret the movement and progress of their parcels during shipping.