How can I track my package with a tracking number?

To track your package by the tracking number, simply paste or manually enter the tracking number into the input field on the Packy website and click the “Find package” button. The system will then begin tracking the package’s journey, and you will be able to see the latest updates on its movement.

How to track order with an order number?

To track an order by the order number, go to the online store’s account, find the “My Orders” section, select the order you want to track, and find the tracking number there. If the store or marketplace does not provide a tracking number for the order, you will need to contact the store’s customer support.

How do you track international packages and deliveries?

We use a carrier auto-detection algorithm to track international parcels and deliveries. It allows us to find shipment data throughout its entire journey with multiple carriers (if applicable) and provide our users with the most accurate and detailed information about their package’s movement.

La Poste delivery tracking

L

La Poste
[email protected]
Support
+33 0 810 821 821

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Rating

4.4

La Poste tracking numbers

What is the La Poste tracking number?

With a La Poste tracking number, customers can track their packages at every step of the delivery process. This service provides clarity on the exact location and estimated delivery time. It is an important feature for anyone using France's postal service.

Where to find La Poste tracking numbers

If your La Poste tracking number is missing:

Start by looking for it in the confirmation email or SMS sent when the package was dispatched.
For those who used La Poste’s website or mobile app to send a package, you can log in to your account and view the tracking number under "My Shipments."
If you can’t find it there, check the receipt you received at the post office, as it should have the tracking number printed on it.
If none of these options work, contact La Poste customer support for further assistance. They will be able to provide you with the necessary tracking details.

La Poste tracking number formats

The format of the track number for the LF delivery service usually has a structure consisting of the prefix "LF", followed by 9 digits, and sometimes two letters at the end, indicating the country or type of service.

LF103885312AM / LF087223406FR

LF — A prefix that indicates the transport service.
103885312 — This is a unique identification number of the parcel, which consists of 9 digits.
AM — The letters at the end of the number can indicate the country or type of delivery. In this case, it can be a designation of the country or an additional category of service, for example, for delivery to a specific region or a special service.
FR — These two letters most likely indicate the country through which the delivery passes, in this case it is France (FR).

La Poste tracking statuses

Common La Poste tracking statuses and their meanings

Status	Description	Action Required
Your item has been deposited by the sender with our postal partner in the country of origin	The item has been handed over to the postal service in the country of origin.	No action required.
Your item is ready to depart from its country of origin	The item is prepared to leave its origin country.	Await further updates.
Your item continues its journey within the destination territory	The parcel is on its way to the destination within the country.	No action required.
Your item is being processed at the local sorting facility	The item is being sorted for further transit within the destination country.	Await further updates.
Deliver item (Inb)	The item is ready for delivery to the recipient.	Prepare for delivery.
Send item out for physical delivery (Inb)	The item is being dispatched for physical delivery.	Ensure availability to receive the parcel.
Item was delivered to the postal office (Inb)	The parcel has been delivered to a postal office for further processing.	Contact the postal office if needed for pickup.
Receive item at the office of exchange (Inb)	The item has arrived at the office of exchange in the destination country.	No action required.
Send item abroad (EDI-received)	The item is being sent abroad from the country of origin.	Await further updates.
Insert item into bag (Otb)	The item has been placed into a bag for shipment.	Await further updates.
Return item from customs (Otb)	The item has been cleared by customs and returned for processing.	No action required.
Send item to customs (Otb)	The item is being sent to customs for clearance.	No action required.
Receive the item at the office of exchange (Otb)	The item has been received at the office of exchange.	Await further updates.
Send item to domestic location (Otb)	The item is being sent to a domestic location for further processing or delivery.	No action required.
Receive item from customer (Otb)	The item has been received from the customer for processing.	No action required.
Your shipment has been delivered.	The item has been delivered to the recipient.	No action required.

Comparison of La Poste mailing services

Service	Pricing Structure	Delivery Speeds	Additional Features	Maximum Weight
Colissimo Standard Delivery	€5 - €20 (domestic)	within 48 hours	Tracking available, delivery to home or pick-up point	30 kg
Chronopost (Express Service)	€20 - €50 (domestic)	before 1 pm the next business day	Signature upon delivery, tracking, faster delivery options	30 kg
Colissimo international shipments	€15 - €50 (Europe), €25 - €80 (Worldwide)	between 4 to 8 business days	Tracking available, international delivery to over 200 countries	30 kg
Deliveries to specific regions	€10 - €30 (depending on region)	up to 10-18 days	Regional delivery options, tracking available	30 kg

Contact information for La Poste

La Poste customer service channels

Phone: La Poste offers phone support through the number +33 0 810 821 821. This line is available for customers to inquire about their mail and parcel deliveries, track packages, resolve issues, and ask for general assistance related to La Poste services. The service is typically available during business hours.

Email: Customers can also reach La Poste through the email address [email protected]. This channel allows for inquiries, complaints, feedback, or any request for assistance regarding online services, shipments, or other La Poste-related matters. The team typically responds to emails within a reasonable time frame, depending on the nature of the request.

Website: The official La Poste website www.laposte.fr serves as a hub for all information and services related to La Poste. Through this site, users can track packages, learn about postal services, calculate shipping rates, find nearby post offices, and even manage certain postal tasks online. It also includes contact information and FAQs to assist customers with common issues or concerns.

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