How can I track my package with a tracking number?

To track your package by the tracking number, simply paste or manually enter the tracking number into the input field on the Packy website and click the “Find package” button. The system will then begin tracking the package’s journey, and you will be able to see the latest updates on its movement.

How to track order with an order number?

To track an order by the order number, go to the online store’s account, find the “My Orders” section, select the order you want to track, and find the tracking number there. If the store or marketplace does not provide a tracking number for the order, you will need to contact the store’s customer support.

How do you track international packages and deliveries?

We use a carrier auto-detection algorithm to track international parcels and deliveries. It allows us to find shipment data throughout its entire journey with multiple carriers (if applicable) and provide our users with the most accurate and detailed information about their package’s movement.

CNE delivery tracking

C

CNE
www.cne.com
Support
400-021-5600

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Rating

4.9

CNE tracking numbers

What is the CNE tracking number?

CNE's tracking number enables customers to follow the entire journey of their package. Whether it’s within China or internationally, CNE provides detailed tracking information for customers to see where their parcels are at any given moment. This tracking service ensures customers are always in the loop, knowing exactly when to expect delivery.

Where to find CNE tracking numbers

Your CNE tracking number can typically be found on the receipt you received when shipping the item. If you use an online service, CNE often sends an email confirmation with the tracking number after the package is dispatched.

If you cannot find the tracking number, check any SMS or email notifications you may have received from CNE. Alternatively, contact CNE customer service or visit the office where you sent the package to retrieve the tracking information.

CNE tracking number formats

The CNE tracking number usually has the following format: "DY" + 12 digits.

Format description using the example of the number DY0210000032078:

The prefix "DY" is a unique code that indicates the CNE delivery service.
The 12 digits are an individual parcel tracking number that contains information about a specific shipment.

This number can be used to track the parcel on the official CNE website or in delivery monitoring applications.

CNE tracking statuses

Common CNE tracking statuses and their meanings

Status	Description	Action Required
Picked Up by Courier	The package was collected by the courier.	No action is required at this stage.
Shipment Loaded	The package was loaded onto the vehicle.	No action is required at this stage.
Arrived at CNE Facility	The package arrived at the CNE processing facility.	No action is required at this stage.
Inbound scan	The package was scanned as it entered the facility.	No action is required at this stage.
Shipment Processed	The package was processed for further shipment.	No action is required at this stage.
Departure Scan	The package was scanned as it left the facility.	No action is required at this stage.
Depart From the Local Facility	The package left the local sorting facility.	No action is required at this stage.
Arrived Export Airport	The package arrived at the airport for international shipping.	No action is required at this stage.
Released From Export Customs	The package cleared export customs in the origin country.	No action is required at this stage.
Shipment Departed From Original Country	The package left the origin country.	No action is required at this stage.
Arrived at Import Airport	The package arrived at the destination country airport.	No action is required at this stage.
Released From Import Customs	The package cleared customs in the destination country.	No action is required at this stage.
Pickup from airport	The package was picked up from the airport for final delivery.	No action is required at this stage.
Arrived At The Delivery Company	The package arrived at the final delivery company.	No action is required at this stage.
Departed Shipping Partner Facility, USPS Awaiting Item	The package left the shipping partner facility.	No action is required at this stage.
Accepted at USPS Destination Facility	The package was accepted at the USPS destination facility.	No action is required at this stage.
Arrived at Hub	The package arrived at the delivery hub.	No action is required at this stage.
Out for Delivery	The package is on its way to be delivered to the recipient.	Be ready to receive the package.
Delivered	The package has been successfully delivered.	No action is required at this stage.
Shipment Loaded	The package was loaded for delivery.	No action is required at this stage.
Data transferred into the system	Package details were updated in the tracking system.	No action is required at this stage.
USPS in possession of the item	USPS has taken possession of the package.	No action is required at this stage.
Acceptance at Destination	The package has been accepted at the destination by USPS or the recipient.	No action is required at this stage.

Comparison of CNE mailing services

Service	Pricing Structure	Delivery Speeds	Additional Features	Maximum Weight
International Line	$15-$60 (varies by weight and destination)	3-10 days	Cost-effective international shipping, tracking, no priority service	30 kg (varies)
FBA	$2-$10 per unit (varies by size and weight)	1-5 days (varies by destination)	Integration with Amazon, tracking, storage	Varies by plan
International Parcel	$20-$70 (varies by weight and destination)	3-15 days	Standard international shipping, tracking	30 kg (varies)
International Express	$50-$150 (varies by weight and destination)	1-5 days	Faster delivery, priority handling, tracking	30 kg (varies)
Deyi Cloud Warehouse	$1-$5 per unit storage + handling fees	3-7 days	Warehouse storage, order fulfillment, tracking	Varies by plan

Contact information for CNE

CNE customer service channels

CNE provides several customer service channels to assist users with their shipping needs. One primary option is their phone support, which can be reached at 400-021-5600. By calling this number, customers can inquire about tracking, shipping issues, delivery questions, and other services. This hotline is typically available during business hours, and while the service is primarily in Chinese, English support may be available depending on the representative.

Additionally, CNE offers support through their website at https://www.cne.com/. On the website, customers can track shipments by entering their tracking number, access detailed information about various shipping services, and find answers to common questions. The website also allows users to submit inquiries or access customer service assistance via online forms or live chat. For regular users or businesses, creating an account on the site provides access to manage shipments and other logistics.

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