City-Link Express delivery tracking

About City-Link Express 

City-Link Express is a leading courier service specializing in express delivery and logistics solutions. Known for its reliability, City-Link Express offers fast and efficient transportation of documents and parcels, catering to both local and international markets. With a strong presence in Southeast Asia, the service operates across multiple countries, including Malaysia, Singapore, and Thailand. Its key advantages include real-time tracking, flexible delivery options, and a commitment to customer satisfaction, making it a preferred choice for businesses and individuals alike.

How to Track a Package with City-Link Express

Tracking a parcel with City-Link Express is a straightforward process. First, obtain your City-Link Express tracking number from the sender after the order is shipped. To track your package, follow these steps:

  1. Visit the City-Link Express website or mobile app.
  2. Enter your tracking number in the designated tracking section.
  3. Click the “Track” button to view your delivery status.

You will see real-time updates on your package's shipping progress, including its current location and estimated delivery time. This efficient tracker helps you stay informed about your order every step of the way.

Detailed tracking statuses City-Link Express

City-Link Express provides several detailed tracking statuses to help customers monitor their parcels throughout the delivery process. Here are the key statuses you may encounter, along with explanations of what each one means:

  1. Order Received: This status indicates that your order has been successfully received by City-Link Express and is in the system for processing.
  2. In Transit: This means your parcel is currently being transported from the origin to the destination. It may be on a truck or in the air, depending on the shipping method chosen.
  3. Out for Delivery: Your package is on the delivery vehicle and is scheduled to be delivered to your address that day.
  4. Delivered: This status confirms that the parcel has been successfully delivered to the specified address. Delivery details, including the recipient's signature or a photo of the package at the drop-off point, may be available.
  5. Delivery Attempted: The courier attempted to deliver the parcel but was unsuccessful, usually due to the recipient not being available. A notice may be left at the address indicating the next steps.
  6. Returned to Sender: If the delivery was unsuccessful multiple times or the package cannot be delivered for specific reasons, it may be returned to the sender.
  7. Pending Clearance: This status indicates that the parcel is waiting for customs clearance, which is common for international shipments. Additional documentation or fees may be required.
  8. Lost in Transit: If the tracking system indicates that the parcel cannot be located for an extended period, it may be classified as lost. Customers should contact City-Link Express for further assistance.
  9. Held for Pickup: The package is available for pickup at a designated City-Link Express location, often due to failed delivery attempts or the recipient's request.
  10. Scheduled Delivery: This status indicates that a specific delivery date has been scheduled, which is often chosen by the recipient.

These tracking statuses provide valuable insights into the status of your parcel, helping you understand where it is and what to expect next. By checking these updates, you can stay informed throughout the delivery process and take appropriate actions if necessary.