Toll IPEC delivery tracking

About Toll IPEC

Toll IPEC is a leading courier service specializing in road and air freight logistics. With a strong focus on express deliveries, they cater to various industries, ensuring timely and efficient transport of parcels and freight. Toll IPEC operates across Australia and New Zealand, as well as offering international shipping services, making it a reliable choice for businesses. Their advantages include a robust tracking system, flexible delivery options, and dedicated customer support, ensuring a seamless experience for clients. Whether for local or global shipments, Toll IPEC stands out for its commitment to quality service.

How to Track a Package with Toll IPEC

Tracking a parcel with Toll IPEC is easy and efficient. First, obtain your Toll IPEC tracking number, usually given by the sender after shipping the order. Follow these steps to track your delivery:

  1. Visit the official Toll IPEC website and navigate to the tracking section.
  2. Enter your tracking number in the designated field.
  3. Click on the “Track” button to view the status of your package.

You’ll see real-time updates on your shipment's journey, including its current location and estimated delivery time, ensuring you stay informed about your order.

Detailed tracking statuses Toll IPEC

Toll IPEC provides several detailed tracking statuses to help customers monitor their parcels throughout the shipping process. Here are the key tracking statuses you may encounter, along with explanations for each:

  1. Order Received
    This status indicates that Toll IPEC has received the shipping order from the sender. The package has not yet been picked up, but it is in the system.
  2. In Transit
    The parcel is currently on its way to the destination. This status means the package has been picked up and is moving through the transportation network.
  3. Out for Delivery
    The package is on the delivery vehicle and is scheduled to be delivered to the recipient’s address. Customers can expect their parcel to arrive soon.
  4. Delivered
    The parcel has been successfully delivered to the recipient's address. This status may include additional details, such as the date and time of delivery, and sometimes a signature confirmation.
  5. Delivery Attempted
    Toll IPEC attempted to deliver the package, but the delivery was unsuccessful. This may happen due to various reasons, such as no one being home to receive the parcel. A notification may be left for the recipient, providing options for re-delivery or pickup.
  6. Return to Sender
    The package is being returned to the sender. This status can occur if delivery was not successful after multiple attempts or if the recipient refused the package.
  7. Awaiting Pickup
    The parcel is at a Toll IPEC facility, waiting to be picked up by the recipient. This status often applies when the package is too large for home delivery or when the recipient has requested to collect it.
  8. Pending
    This status indicates that there is an issue with the shipment, such as customs clearance for international parcels or missing information. Customers may need to contact Toll IPEC for further assistance.
  9. Customs Clearance
    For international shipments, this status indicates that the package is undergoing customs inspection. It may be delayed until all necessary documentation is provided and any applicable duties are paid.
  10. In Warehouse
    The parcel is currently stored in a Toll IPEC warehouse, either awaiting further processing or during a delay in transit.
  11. Exception
    An exception status indicates an unusual event that may affect delivery, such as severe weather, vehicle breakdown, or other logistical issues. Customers should stay updated as Toll IPEC resolves the situation.
  12. Completed
    The entire delivery process is complete, and all updates related to the package have been finalized. This is typically the last status shown in the tracking system.

Understanding these tracking statuses can help customers better interpret their parcel's journey and take appropriate action when needed. For any uncertainties, customers are encouraged to reach out to Toll IPEC’s customer service for assistance.