How can I track my package with a tracking number?

To track your package by the tracking number, simply paste or manually enter the tracking number into the input field on the Packy website and click the “Find package” button. The system will then begin tracking the package’s journey, and you will be able to see the latest updates on its movement.

How to track order with an order number?

To track an order by the order number, go to the online store’s account, find the “My Orders” section, select the order you want to track, and find the tracking number there. If the store or marketplace does not provide a tracking number for the order, you will need to contact the store’s customer support.

How do you track international packages and deliveries?

We use a carrier auto-detection algorithm to track international parcels and deliveries. It allows us to find shipment data throughout its entire journey with multiple carriers (if applicable) and provide our users with the most accurate and detailed information about their package’s movement.

Jamaica Post delivery tracking

J

Jamaica Post
https://jamaicapost.gov.jm
Support
(876) 922-9448

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Rating

4.5

Jamaica Post tracking numbers

What is the Jamaica Post tracking number?

A tracking number from Jamaica Post allows customers to trace their mail and parcels at every step of the way. Whether within Jamaica or abroad, this number provides real-time updates on a package’s journey. It helps customers keep track of when their item is dispatched, processed, and delivered.

Where to find Jamaica Post tracking numbers

If you’re unable to locate your tracking number for a Jamaica Post shipment:

Check your receipt from the post office or the shipping confirmation from the sender.
If the package was sent through registered mail or a similar service, the tracking number is usually included in the receipt.
For international shipments, the seller or online retailer should have provided a tracking number upon dispatch.
In the case of lost numbers, visiting a Jamaica Post office with details about the parcel might help you retrieve the tracking number.
Additionally, you can call customer service for assistance in locating your tracking number.

Jamaica Post tracking number formats

The format of the Jamaica Post delivery service track number usually complies with the international UPU (Universal Postal Union) standard and consists of 13 characters in the following form:

RR014310824JM

The first two letters (RR) are the code for the type of shipment (for example, R means Registered Mail).
Nine digits (014310824) are the unique identifier of the parcel.
The last two letters (JM) are the code of the sending country according to the ISO 3166-1 alpha-2 standard (Jamaica).

Jamaica Post tracking statuses

Common Jamaica Post tracking statuses and their meanings

Status	Description	Action Required
Posting/Collection	The item has been received by the postal service.	No action required.
Arrival at the outward office of the exchange	The item has reached the international sorting center in the origin country.	No action required.
Departure from the outward office of the exchange	The item has left the origin country.	No action required.
Departure from the transit of exchange	The item has left a transit country (if applicable).	No action required.
Arrival at the inward office of the exchange	The item has arrived in the destination country’s international sorting center.	No action required.
Item presented to the Customs	The package is being processed by customs.	Wait for customs clearance.
Held by customs	The item is temporarily held for inspection.	The recipient may need to provide additional documents or pay duties.
Item returned from Customs (import)	The item has cleared customs and is ready for delivery.	No action required.
Departure from the inward office of exchange	The item has left the international sorting center in the destination country.	No action required.
Arrival at Delivery Office	The item has reached the local post office.	No action required.
Item out for physical delivery	The package is with the courier for final delivery.	Be available to receive the package.
Final delivery	The item has been successfully delivered.	No action required.

Comparison of Jamaica Post mailing services

Service	Pricing Structure	Delivery Speeds	Additional Features	Maximum Weight
Jamaica Post Express Priority Mail	Pricing depends on weight and destination zone. Example: up to 0.5 kg costs around $20.	1-2 business days within Jamaica.	Tracking, priority handling, insurance options.	Up to 30 kg
Jamaica Post Express First-Class Mail	Fixed pricing for up to 0.5 kg – approximately $10.	2-3 business days within Jamaica.	Tracking, optional delivery confirmation.	Up to 2 kg
Jamaica Post Express Media Mail	Special rates for printed materials; e.g., a 1 kg book costs around $5.	3-5 business days within Jamaica.	Economical shipping for media, tracking available.	Up to 5 kg
Jamaica Post Express international package	Pricing varies by weight and destination; e.g., 1 kg to the U.S. costs around $50.	5-10 business days depending on the country.	Tracking, insurance option, customs assistance.	Up to 20 kg
Jamaica Post Express Certified Mail	Additional fee of approximately $3 on top of regular shipping cost.	Matches the selected delivery service.	Delivery confirmation, tracking, official delivery record.	Based on service

Contact information for Jamaica Post

Jamaica Post customer service channels

Jamaica Post offers several customer service channels to assist with inquiries. You can contact them by phone at 1-888-526-7678, which is their official hotline for urgent questions regarding shipments, delays, customs clearance, or general information. This is the fastest way to get a direct response during their working hours.
For detailed inquiries that require written confirmation, you can send an email to [email protected]. This option is useful when you need an official response or need to provide supporting documents. It’s recommended to include your tracking number in the subject line if your request is related to a specific shipment. Response times via email may be longer compared to phone support.
Additionally, their official website at www.jamaicapost.gov.jm provides various self-service options. You can track shipments, check postal rates, find information on services and locations, and get updates about possible delays. The website also allows users to submit inquiries and contact customer support online.

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