India Post delivery tracking

India Post tracking numbers

What is India Post's tracking number?

India Post provides its customers with the ability to track parcels via tracking numbers, making the delivery process transparent and convenient. The tracking number provides access to information about the parcel’s route, delivery time and location, which reduces unnecessary concerns about security and delivery times.

Where to find India Post tracking numbers

To find a tracking number via India Post, follow these steps:

  • The tracking number for a package sent via India Post can be found in the order confirmation email from the seller or on the online store’s website in the order details.

  • If you made a purchase online, the tracking number is often sent to you by email, along with a shipping confirmation.

  • Alternatively, you can log into your account on the retailer's website, where you may find the tracking information.

India Post tracking number formats

India Post uses specific formats for tracking numbers, and the format of the tracking number RM732440609IN can be broken down as follows:

  • RM: This prefix indicates that the item is being sent via Registered Mail. Registered mail provides additional security and tracking for parcels.

  • 732440609: This is the unique numeric identifier for the item. It allows the India Post system to track the specific parcel throughout its journey.

  • IN: This suffix indicates the country of origin, which in this case is India. It signifies that the package is being shipped from India.

India Post tracking statuses

Common India Post tracking statuses and their meanings

Status

Description

Action Required

Item Booked

The item has been registered and booked into the system.

None, tracking begins.

Received Receptacle from abroad

The item has arrived at a facility from an international location.

Wait for further processing.

Dispatched for destination

The item is being sent to its destination.

No action is required, the item is in transit.

Sent to Export Customs

The item is being processed by customs before export.

Customs clearance may be required.

Arrived at location

The item has arrived at a key processing location.

Wait for the item to be processed for delivery.

Item arrived

The item has reached the local distribution centre.

No action is needed, the item is ready for domestic delivery.

Send the item to a domestic location

The item is being sent to a domestic location within the country.

Wait for further updates on delivery.

Send the item out for physical delivery

The item is being prepared for physical delivery to the recipient.

Prepare for receipt of the item.

Delivered

The item has been successfully delivered to the recipient.

No action is needed, delivery is complete.

Comparison of India Post mailing services

Service

Pricing Structure

Delivery Speeds

Additional Features

Maximum Weight

Premium (EMS / Speed Post)

Domestic: ₹50-₹500, International: ₹1,500-₹5,000

Domestic: 1-3 days; International: 3-7 days

Real-time tracking, signature required, higher priority delivery.

30 kg for international5 kg for domestic.

Domestic (Speed Post / Registered Post)

Domestic: ₹30-₹300

Domestic: 1-3 days

Trackable, delivery confirmation, insurance for valuable items.

35 kg

International (Speed Post / EMS)

International: ₹1,000-₹3,500

International: 5-7 days

Trackable, signature required on delivery.

30 kg

Contact information for India Post

India Post customer service channels

  • Phone: 18002666868

India Post offers a dedicated phone helpline that customers can call for assistance with various services. By dialling this number, customers can inquire about tracking, delivery issues, complaints, and more. This toll-free service ensures easy access to support for users across India, providing a quick way to resolve postal service-related inquiries.

For written correspondence, India Post provides an email address where customers can send their queries, concerns, or feedback. This email channel is especially useful for detailed inquiries that may require attaching documents or providing more context. Customers can expect a response to their concerns within a reasonable time frame, depending on the nature of the inquiry.

The official India Post website is a comprehensive resource for customers seeking information about various postal services. It includes details about service offerings, pricing, tracking tools, and other postal-related features. The website also offers online support for users to track parcels, find post office locations, and access additional services like online payment for postal products.