HGD delivery tracking

HGD tracking numbers

What is the HGD tracking number?

When you receive a tracking number from HGD, you are given a detailed roadmap of your shipment’s progress. This number ensures that the package is properly routed and handled through various stages of transport, from departure to arrival. By inputting the tracking number on HGD’s website or app, you can easily access updates regarding the shipment’s status and estimated delivery time, which helps manage expectations and ensures a smooth experience.

Where to find HGD tracking numbers

If you are missing your tracking number for an HGD shipment:

  • The first step is to search for the confirmation email sent to you upon processing your order. Tracking numbers are often included in these emails, so double-check your inbox and spam folder.

  • If the email is not available, you can visit HGD’s website and log into your account to find tracking details under your order history.

  • If you still can't locate the tracking number, contact HGD customer support for assistance; they will help you retrieve it by referencing your order or other shipment information.

  • Another option is to check with the sender or seller, as they may have the tracking number on file.

HGD tracking number formats

The track number of the HGD delivery service (for example, HGDGY1910098148YQ) has a specific format, which consists of several parts. Here's how you can parse this number:

  • HGD - the first three letters indicate the delivery service (HGD). This identifies that the parcel was processed by this company.

  • GY - the next two letters may be part of the company's internal code system to indicate the type of shipment, route or region. They can be used for internal sorting or to clarify the type of parcel.

  • 1910098148 - this is the numerical part, which is a unique identifier for each shipment. This may be a combination of the date, order number or other serial information that allows you to accurately track the cargo in the company's system.

  • YQ - the last two letters may indicate additional characteristics of the parcel or its route. They may be related to specific delivery conditions or clarifications at the processing stage.

HGD tracking statuses

Common HGD tracking statuses and their meanings

Status

Description

Action Required

Shipping label created

A shipping label has been generated for the package.

None

Accepted at a shipping partner facility

The package has been accepted by the shipping partner.

Monitor for further updates.

Departed from shipping partner facility

The package has left the shipping partner facility.

Track progress for delivery.

Arrived at post office

The package has arrived at the post office.

Await further updates.

In transit to the next facility

The package is on its way to the next facility.

Wait for delivery or a new update.

Departed from USPS regional facility

The package has left the regional USPS facility.

Wait for the next update.

Arrived at USPS regional facility

The package has arrived at the regional USPS facility.

Wait for the next status update.

Arrived at hub

The package has arrived at a central distribution hub.

Track for movement towards delivery.

Out for delivery

The package is on the way to the delivery address.

Expect delivery soon.

Delivered to mailbox

The package has been delivered to the mailbox.

None (delivery completed).

Delivered to front door/porch

The package has been delivered to the front door or porch.

None (delivery completed).

Customs cleared

The package has cleared customs.

Monitor for further updates.

Comparison of HGD mailing services

Service

Pricing Structure

Delivery Speeds

Additional Features

Maximum Weight

International Express

Premium pricing, typically $40 - $100+ per kg depending on destination

Fastest (1-3 days for most destinations)

Tracking, insurance, priority handling

70 kg (varies by carrier)

International Line

Moderate pricing, typically $20 - $60 per kg depending on destination

Moderate (3-7 days)

Tracking, is less expensive, reliable

30 kg (varies by carrier)

International Parcel

Economy pricing, typically $10 - $40 per kg depending on destination

Slower (7-14 days)

Basic tracking, economy service

50 kg (varies by carrier)

Contact information for HGD

HGD customer service channels

  1. Phone: 86-21-54323229

This is the direct phone line for customer service. You can call this number to speak with an HGD representative, ask questions about your shipment, resolve issues, or get support on any delivery-related matters. The phone support is ideal for immediate assistance.

  1. Email: [email protected]

This email address is provided for more detailed inquiries that may require written communication. You can email this address with questions, concerns, or requests for help with your shipment, and the HGD customer service team will respond accordingly. Email support is great for situations where you need to provide detailed information or documentation.

  1. Website: http://www.365igo.com.cn/

The official website provides access to a variety of services. Through the website, you can track your shipment, find general information about HGD services, and explore other resources such as FAQs or customer support. It's an essential channel for self-service, getting real-time updates, and accessing a broader range of customer support tools.